Very nice to work with!!!FRANKIE B.
Customer Reviews for Line X of Rome
(U-Haul Neighborhood Dealer)
Pour nous contacter
Rome, GA 30161
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h30 pm
- Sam : 9h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Denise F.
Le client n'a pas laissé de commentaire.MARC C.
They didn't have the packing blankets I ordered in advance and I ended up having to buy them elsewhere last minute to make the move happen. Another complaint not connected with the location is that there seemed to be some issues with the online system. It changed my rental location from the original pickup location and in the process changed the date I reserved it for.Ezra E.
Le client n'a pas laissé de commentaire.Paul W.
Le client n'a pas laissé de commentaire.Frank C.
First of all they know everything about everything about uhaul except why I had to pay $100 on my pre paid card or when I'll get the difference back and I've dealt with y'all years and can't say I have been told this. Especially in such a way I felt I was a less than customer with money that wasn't good there. I'm not saying the lady was rude or disrespectful at all but she did speak to me like I was less than in a sense and if I could have not got that truck today I would have not I do promise. Idk call me old fashioned but when something doesn't feel right it's from my experience it's usually not. I have returned there before with the same address from another city it was closed so I wasn't questioned about my hometown or told over and over how uncomfortable it makes others. Idk I just don't think I'll deal with this location again unless it's to drop off after hours. Again the lady knows her job and tells her customers business I felt as another way to be little me but she knows her job and maybe she doesn't understand how you talk to others really matters. Hell idk. I'm just a customer what do I knowDondee H.
team was very helpfulmichael H.
Le client n'a pas laissé de commentaire.Brian R.
Make a truck-size-illustration easily visible to the customer in the rental office.WINFRED A.
Le client n'a pas laissé de commentaire.STEPHEN T.
Nothing!! Dawn at LineX is the best and easiest to work with in any UHaul experience I've had. They are reliable and consistent. Not something I've had with other UHaul locations. I'll never roll the dice with any other uHaul dealership.RAYMOND J.
Dawn is the best !!!Brian M.
Le client n'a pas laissé de commentaire.DAVID C.
This location was very patient with us and there's nothing that I can see that needs to be changed we appreciate 5heir services and their patience . Thank you . Sincerely, Rhonda & BillOlin D.
Gravel parking lot could use some grading to improve ease of access.Stephen P.
Le client n'a pas laissé de commentaire.Avery H.
Le client n'a pas laissé de commentaire.Jeremy M.
The gas was not rightEmma K.
Le client n'a pas laissé de commentaire.JOSEPH C.
Le client n'a pas laissé de commentaire.PHILIP K.
straps Ratchets were a little rusted. I put some WD-40 on them, works ok now.Lonnie B.
Le client n'a pas laissé de commentaire.Kelly M.
Le client n'a pas laissé de commentaire.MARVIN I.
Le client n'a pas laissé de commentaire.Gregory S.
This was my first time using Line-x as my U-Haul location. Dawn was very helpful and the experience was easy.Andrea B.
Le client n'a pas laissé de commentaire.Wayne S.
Easy pick up and drop off. Clean equipment. Will use againScott I.
Le client n'a pas laissé de commentaire.Debra H.
Le client n'a pas laissé de commentaire.CHRISTOPHER L.
Le client n'a pas laissé de commentaire.LINDA G.
Le client n'a pas laissé de commentaire.PHILLIP F.
super nice people and very easy process!!!!!!!TRINA R.
Very Nice and professionalFRANKLIN L.
It was good .. very friendly..but need some newer car ..ALAN C.
Le client n'a pas laissé de commentaire.BOBBY W.
Le client n'a pas laissé de commentaire.KENNETH M.
Le client n'a pas laissé de commentaire.KEELAN F.
Le client n'a pas laissé de commentaire.JIMMY S.
Le client n'a pas laissé de commentaire.JOSEPH L.
Nothing. In and out quickly.ANTHONY W.
Le client n'a pas laissé de commentaire.TONY H.
Le client n'a pas laissé de commentaire.Doris Z.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.George T.
Le client n'a pas laissé de commentaire.Kim S.
Line X of Rome went way above and beyond to assist me with my rental. The truck originally scheduled was not returned on time and there was no single location with both a truck and a car dolly. They had the dolly. They volunteered to drive me to the un-manned location with the truck so that I did not have to leave my car, go get the dolly and return for the car. The paperwork for the truck was incomplete and my phone went dead so the Line X couple again saved me by completing the paperwork using their phone. They also assisted me with connecting the dolly and loading my car on. I can't thank them enough for their kindness.Eleanor M.
Le client n'a pas laissé de commentaire.David H.
We brought the U-Haul back before the deadline that needed to be returned and we were still charged for 3 days instead of just two days that we had it originally rented. When we ordered the U-Haul we were told to go to one location and that store was closed so we had to drive 20 miles to another location and then we were overcharged.STEPHEN S.
Very helpful at this pick up location. Keep up the good workWilliam P.
Super nice to work with. I would use them again.MICHELLE C.
Le client n'a pas laissé de commentaire.WILLIAM H.
Inspect the equipment as soon as it is turned in and give the customer a document at that time stating the equipment condition. I once rented a van and turned it in with no damage. Two weeks later the rental company tried to charge me for damage that must have happened after I turned the van in.William F.
Le client n'a pas laissé de commentaire.Paul K.
Le client n'a pas laissé de commentaire.WILLIAM B.
As always, Dawn was great!!JOSEPH M.
Efficient staff and very kind and friendly. They made it feel Like I was borrowing a friends truck. Best Uhaul experience ever.Dennis A.
Clean the inside of the truck and clean the windows. I had to clean the windows before I could take my trip they were so dirty. And the tow dolly needs to be oiled. We could barely tighten straps because equipment was in poor condition.FLECIA F.
Le client n'a pas laissé de commentaire.WAYNE G.
Maybe have a couple guys ride with us and help unload. JK. Great place to deal withTHOMAS F.
Le client n'a pas laissé de commentaire.David F.
To make sure that the images that the new renter is comparing the rental has the same image on the side of the box truck is the same as the one in the comparison imagesDAVID G.
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.MITCHELL P.
Le client n'a pas laissé de commentaire.Charles M.
Le client n'a pas laissé de commentaire.LISA W.
Le client n'a pas laissé de commentaire.AMY O.
Great people and great service..GREGORY N.
Nothing. The employee was very friendly and helpful, the location was easy to find, and there was plenty of room to turn around and park.NICHOLAS L.
I attempted to change this location. I was transferred more times than I can remember and placed on long holds repeatedly. I was told "That's not my district, I have to send you to them" over and over. It was beyond frustrating and a waste of my time. Ultimately no one helped me and I disconnected.Neomi R.
I had a family emergency and was in a huge hurry. This location went over and above excellent to help me. J'ai été très impressionné.Ricky T.
Always a pleasure doing business with this company in this location. Others UHauls could take note. Wonderful customer service.Marka P.
Le client n'a pas laissé de commentaire.MICHAEL L.
Le client n'a pas laissé de commentaire.RAYMOND J.
Le client n'a pas laissé de commentaire.JAMES P.
Le client n'a pas laissé de commentaire.Timothy W.
Le client n'a pas laissé de commentaire.ARADHANA S.
Le client n'a pas laissé de commentaire.William R.
Le client n'a pas laissé de commentaire.Jefferson L.
Le client n'a pas laissé de commentaire.Thomas F.
Le client n'a pas laissé de commentaire.Stacey R.
Le client n'a pas laissé de commentaire.Gina S.
Le client n'a pas laissé de commentaire.Joanna B.
Le client n'a pas laissé de commentaire.lawrence B.
The ball bearings were bad and you can see that the driver side front tire was bowed. It was already a 2 hour trip and with the truck and having to drive slow, it took 3 hours during traffic hour in Atlanta, GA. This truck should not have been rented instead, it should have been placed under a repair code and not on the road. You are looking to loose an axle on this truckADRIENNE L.
Le client n'a pas laissé de commentaire.Johnathan D.
Le client n'a pas laissé de commentaire.Jackie W.
Perfect locationClive S.
Le client n'a pas laissé de commentaire.Joseph P.
Le client n'a pas laissé de commentaire.Brijesh P.
They Treat customers the way they themselves would like to be treatedRANDALL B.
Always helpful and friendly. The best Uhaul rental in town by far.MARKA P.
I feel like I got robbed. Went to Uhaul in Rockmart,Ga they said the price was 45 round trip, 61 one way and Id have it overnight. They didnt have one, so on to the next store I went. I get to this store with the exact same two wheeled tow dolly, and she wants 75 but I have to have the tow dolly back by 7pm. Didnt make it by 7pm because it was 53miles both ways, so I was late and dropped it after they closed. I'd really like to know why this tow dolly was $75???? Everywhere else quoted 45 ow, 61 rt??? So I feel like the lady saw cash and an opportunity to put some in her pocket! Thats how I feel about it. If your gonna quote prices in the same exact area, they ought to be consistent prices, not all over the spectrum. So No I wouldnt send anyone there for any reason.TAMARA W.
Le client n'a pas laissé de commentaire.ANGELA W.
Le client n'a pas laissé de commentaire.TRAVIS R.
The staff was kind and understandingCRYSTAL W.
Le client n'a pas laissé de commentaire.Christine K.
Easy drop off spotClive S.
Le client n'a pas laissé de commentaire.Joshua T.
Le client n'a pas laissé de commentaire.Sergio M.
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