efficient and knowledgeable.
Gary M.
Customer Reviews for Lions Eye Games
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Lion's Eye Games & UHAUL are amazing! Very helpful & they make you feel welcome once you step in the door!
virginia F.Very friendly, efficient, and professional.
John S.The constent messages because of change of pickup location was frustrating
Mia C.The place was supposed to be open, but no one was there. I didn't want to leave truck there with equipment in back, so I brought it to U-Haul center in Jacksonville NC
Michael M.Was originally getting the 5 X 8 but had to pay over $100 more for the next size up. I get it things happen
Jessie W.Was told I was being charged $12+ fuel fee. The dial was very old school, and was not spread equidistant. It only have E, 1/4, 1/2, 3/4 and F. On the paperwork was between 3/4 and 7/8 on the paperwork, and I filled to above 3/4. Still getting charged.
benjamin J.Equipment in mall parking lot
PETER W.The only problem was before I loaded the trailer I found I had a screw in one of the tires. When I called gouhaul I was on hold for 15 minutes. I ended up going to a local Napa for a tire patch and plugged it myself .
tim O.Staff is very friendly, professional and helpful. I will definitely be back.
JOHN S.This location and the owner are extremely great representatives for Uhaul. They were very helpful, friendly and professional in every way! I will definitely use them again!!
JEFFERY M.Bad experience with uhaul overall
reginald L.Uploaded photos of the truck in the system for accepting condition of the vehicle, included photo of a different truck. The truck I received had a black painted bumper with damage. The truck in the u-haul provided picture, had a chrome bumper. Every time I tried to dispute and upload photos of all the existing damages, the system crashed.
John L.The location is wonderful there's really not much you can do service was great
MARVIN M.Get organized. This entire experience was aweful. We were contacted multiple times with changes to our reservations. Had to drive a 3 hour round trip to get some of the equipment we reserved. Then the return locations were changed for different prices of equipment so E we were contacted about others we were not. We had locations calling us and over charging us for equipment we had returned because of a lack of communication. We have used U-Haul multiple times but NEVER. Again!
Jeannette V.Nothing. Great customer service and very friendly staff. Best seen to say.
JAMES H.This is the second time I've rented Uhaul truck from Lions eye. As before the Customer service was excellent , the rental was in pristine condition . Will deffinely recommend and use again.
HEATHER W.Picked up trailer and the gentleman hooked it up to my vehicle but when assisting in checking lights he failed to mention they didn't work. Drove into the evening realizing my brake lights were inoperable, got fixed after calling help line. Following day lights would not illuminate at all. Lady on helpline said no one could help me until the next day while I was stranded at night. Called again and spoke to a gentleman and he assisted. Overall for 900$ trailer is not worth that price. Tires were also severely worn and the renting facility said it they pop just call.
LEIF JOBSE V.They did not have mattress bags or wardrobe boxes. Very helpful and friendly associate, Ruben
DAVID F.Everything went smoothly and they were very nice and friendly.
EDWARD R.Excellent service à la clientèle.
JAMES H.While the location where I got my uhaul from was excellent, and their customer service was also excellent, the uhaul app and 800 number were less than helpful. I waited on hold for long periods of time only to be transferred repeatedly to someone local who could help me only to hear exactly the same thing after waiting on hold again. The location was open before I ever got help online.
Stephanie A.pick up and drop off were seamless. everybody wants hollidays off. some places closed when told open when ordering. but it all worked out for my good. thanks
TERRENCE M.Not the locations fault, however the truck was 45 minutes late. Uhaul website should not be able to schedule a return and pick at the same time. Again not sure who's at fault only 2 hand dollies were available everything else i requested was not, which made the move much more challenging. Does the website and the business system communicate, judging by this experience I don't think they do.
JOSEMANUEL C.They confirmed the time they were not open for. Then they called trying to change my time and I said no. They didn't check the truck before they rented it out.
REBECCA L.Very easy to schedule and pick up.
JEREMY S.Completely satisfied!
CHARLES K.Very friendly and polite. Helpful and accommodating. The online checked in is unbeatable.
RUSSELL C.Did not have all equipment i prepaid for.
Dean C.Pick and drop off went smoothly.
Jorge R.Thank yaw very much.
ALICIA S.Everyone was wearing masks and the employees were very inviting and helpful. I will definitely use this location in the future.
BOBBY V.The only thing that detracted from the drop-off location was the person helping us was not wearing a mask.
HOLLY B.Very nice person.
DEMETRIA S.I had reservations for a pick up truck that I was scheduled to pick up and you all jersey me around and inconvenienced me for 2 days. I will never use you all or recommend you all to anyone again.
MILTON H.Very good service and will be back to use them in the future!
BARTOLOME R.They were very rude!
JORDAN M.All went as expected. No issues. The entire experience was easier than I expected.
CALVIN J.Great customer service ! Everything was great, Rubin went over & beyond to help us.
Elaine H.Shea and his expert staff were able to get me (2) of the largest trucks offered in less than a day. Absolutely recommended for your moving needs.
James C.Shea Foland was very helpful and professional in his services. Would recommend for anyone that I looking for a uhaul rental.
josias B.On my drive from Texas to North Carolina, the drop-off location shop call to verify I had there location. When I arrived I was helped to park the auto transport. They disconnected it from the truck, and they asked how everything went. I explained about my pick-up location and they apologized for the trouble I had, even though it wasn't on them. This shops employees were very friendly and helpful.
Ruben D.Everything was great! I wasn't sure what size to get and told the fella I was moving a 3bdrm and he suggested the 26ft one and Boy am I glad I listened! Got everything in one load across town!!
KAYSHA H.