Le client n'a pas laissé de commentaire.
S and J M.
Customer Reviews for Lions Eye Games
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Larger signage outside.
JOANNE R.I would definitely recommend this location. They did an excellent job. They went above and beyond to make the process easy.
Robin B.Was difficult to finds other than that was usual.
ELIJAH JACOB M.Great customer service!
Judy B.Friendly staff easy to get in and out of parking area, quick checkout. Very easy return.
Miguel R.He was very nice and made sure our needs were meet
Monica H.Rien
Rufus M.Truck was dirty inside with sticky spills, rotted hamburgers, bottles and cans. One of the windshield wipers wasn't correctly on and would come off every time you used the wipers.
Bryan M.Amazing. I rent in NJ. Return the rental in PA and the review says the rental was returned in North Carolina. That tells you everything you need to know about uhaul!
Nathan G.Exceedingly friendly. Ver helpful.
Anna E.Customer service was excellent.
William K.Very welcoming customer service. Very helpful during turn in and location is in a great location for dropping off equipment.
Geovanni T.Original pick up location did not have the uhual we reserved. It had a flat tire and we were not informed of it until after we had paid. They told us to go to Lions gate to get a truck there. Very stressful experience.
Marisol V.Truck maintenance...exhaust leak was so bad that both the driver and passenger had severe headaches and nausea. Speedometer worked when it wanted to.
Timothy D.Every time we rent a uhaul it's always a easy move!
Kevin P.Everything was positive.
Travis V.The gentlemen who helped me, made sure I was up charged because I assume the computers didn't translate my drop off location correctly. So he fixed that for me, with proof of receipt. Didn't have any issues with drop off, was quick and easy!
Shienne R.Very easy to drop off
Anthony L.I dropped off the trailer before they opened, used the website and was done in about 10 minutes. Only thing I saw was parking lot of trucks and trailers weren't together but easy enough to look around and see them.
Christopher C.Place was amazing to work with!
Kevin M.Great small business - very personable and great U-haul representatives.
SCOTT H.I never got my tv blanket covers that I paid for
Chloe B.It's a game card store and that's not everyone's vibe. Charged a cleaning fee when we swept it out.
Ryan P.Outstanding customer service. Shea is awesome. I was a little late picking up the trailer and he called to check on me. He helped me hook up the trailer and was just a great dude.
Douglas M.I was overcharged and couple even get all my money back. I travel 16 miles. 11218740 miles before 1121890 after and charged $18 for 4 gallons when 4 gallons wasn't even used. I wish I never even wasted my money here. Wish I could've taken all my money back. Whether it was the owner fault or his wife, this shouldn't have happened. There's no telling if I'm not the only one
Siearra J.With the ridiculous rental prices for a one-way I had to do a cash transaction as I have daily limits set to help limit fraudster access. 3k wasn't sufficient, this requires an additional $100 dollar cash deposit, but they don't tell you until you return the equipment you won't get the deposit back on the spot. It would be different if that was pointed out at time of rental. Since U-haul will charge if returned below the tabk level, they should also refund if its above that level, especially in today's market.
Wayne E.Great EVERYTHING!
DETONY G.I mean I'm a nerd and the dropoff spot was in the middle of nerd central and that made my soul happy. The guy inside was super helpful and also answered questions about the store as well. I'll be back to see them for sure, just for nerding out next time!
Randall P.The clerk at this location went above and beyond my expectations! The service was excellent and I would recommend this specific location to everyone!!
Joseph P.Nothing really. I turned the truck in before they opened on normal business hours so I turned the keys in and walked away.
Sean D.I was originally supposed to pick up this rental at Shepard's Wrecker &Garage Services, 2200 NC-172, Snead's Ferry, NC via contactless rental. I arrived and there was no truck open for this rental. The owner was extremely rude and though there were several trucks available he would not complete this rental. This caused me to drive 20 miles back to Jacksonville to rent a truck and back to Snead's ferry to clear out my storage unit. Completely and utterly unacceptable and disrespectful. Will not be using uhaul again.
Sharon S.Truck had broken glass in the back, the trucks alignment was off centered
Emmanuel C.Very efficient
jim F.My wife and I rented a 15' truck so that we could move across the country. We tripped out the truck, and loaded our stuff onto the truck. The following day, we were taking the truck to go pick up a uhaul tow dolly and the check engine light came on. I contacted the location that we picked the truck up from and they said to bring it in so that they could swap out the truck for us. We had to unload every single item we spent the last 24 hours packing and re-load everything on to the new truck. We were not offered any assistance, discounts, or even an extension of the time we were allowed to have the uhaul for. It wasted an entire day of our contract which put us behind and heavily inconvenienced us. Would not recommend this location, but specifically will not be using Uhaul in the future. For the outrageous price of $2000 for a one-way trip it would be equal or cheaper to hire a moving company with a lot less hassle.
Joshua P.Everything was smooth. I appreciate how one UHaul location was unable to find a truck, but they reached out to other locations and my needs were met on the same day. I couldn't be more pleased.
Thomas W.Fantastic customer service!! He helped me find the most cost effective truck and options for my last minute move. Really went the extra mile to make sure I was happy with the contract and everything fit in the truck perfectly after explaining to the worker how much stuff I have. Moving can be stressful but they made it a breeze. Merci encore!
Haley T.Staff was great. Very helpful and knowledgeable going over options and protections and awesome customer service!!!!
MARTIN K.Very nice and helpful
TAMMIE W.Easy check in and truck was clean! Thank you!!
JENNIFER M.Nothing. Everyone was professional, kind and helpful. It was a good experience.
Cathy H.Convince for me
Maria R.