Évaluations des clients Lithia Springs Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Lithia Springs Self Storage

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latrese m. le

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Representative was very unprofessional. Although she was clean. When I picked up the truck and dropped it off she was cleaning. She couldn’t check the truck in when I dropped it off, she claimed that a cellphone was needed and she didn’t have hers. Also when picking the truck up she did not give me the contract, she said the printer wasn’t working. Terrible location!

CASSANDRA H. le

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No concerns, but thought you should know the current staff, Cindy? And Richard are excellent staff and represent your organization in an exceptional manner. I like good to excellent customer service and that is what they give.

Neville D. le

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Le client n'a pas laissé de commentaire.

Lisa R. le

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Very nice clean location with excellent staff. Very friendly and nice.

Jasmine P. le

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Le client n'a pas laissé de commentaire.

LATARRA O. le

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The appliance dolly was not on the truck I had to go back the next day when they open to get the appliance dolly. on top of that they didn’t want to do anything to fix that or extend the rental for the time that I had it because it took them an hour to get me in the rental. I should’ve been given some type of discount or compensation for the extra miles I had to drive to pick up the dolly on top of that for how late I was able to get in the truck and just the inconvenience all together. They claim they make moving more convenient But it is a lie I would’ve been done Friday night moving I had to wait until Saturday when I could get an appliance dolly because they were closed how is that for inconvenience. I’ve rented with them before and I didn’t have that issue, I won’t make this mistake again. I will go back to Penske and get unlimited miles for less money who made sure every time A dolly was on the truck

Daviona J. le

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You charge my card for gas and I put the gas back where it was. The lady did not even do walk through with me. I had to take a picture of it myself to remember. All she gave me was the key

sherry s. le

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Le client n'a pas laissé de commentaire.

FATIMA M. le

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The lady at front dest deserve a 5star she was very nice answered questions made a way very friendly she def a people person

Darlene A. le

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Great service!!!! Exceptional!!

shanetta b. le

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Le client n'a pas laissé de commentaire.

kathy k. le

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Le client n'a pas laissé de commentaire.

CASSANDRA H. le

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Nothing. My experience was wonderful.

Linda C. le

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It's good!

Telisa C. le

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Communication with the location was perfect. They were knowledgeable and very helpful along the way. However, our furniture dolly was forgotten which made our move a little hectic. All in all, the experience was good, but we have had great at another location nearby.

Linda C. le

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Really good service.

Denzel H. le

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Le client n'a pas laissé de commentaire.

Joy T. le

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If I ever need another one in this area, they are the ones I would rent from again.

michael h. le

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Place was closed so I did a key box drop off !

Thaddeus R. le

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Great Service....stopped by the location 2 days prior to confirmed reservation and day of pick-up, both representatives were friendly, pleasant and professional. Great CS!

Jacquesha M. le

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The only thing I would change is having more gas in the truck at pick up. It was not even at a half a tank.

Janice E. le

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Had a mix-up with written contract. Received mine plus another customer's agreement. Property Manager expeditiously handled and corrected my final balance on agreement.

Nekea W. le

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clean the interior of the cab after usage. had strong odor

Harrison B. le

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Jasmine was extremely personable and friendly. The pickup and drop off process was easy.

Lakeisha B. le

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Le client n'a pas laissé de commentaire.

Janice C. le

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Jasmine was the best she helped the whole way

Eric C. le

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Not charge them for extra days when the location is closed at time of drop off.

George D. le

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Excellent customer service, I was in and out in no time!

Rogette A. le

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Le client n'a pas laissé de commentaire.

Tony H. le

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Picking up the U-Haul was a breeze and the guy that was working in the office was was courteous and very exceptional at his job

mary b. le

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Le client n'a pas laissé de commentaire.

Randy F. le

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Nothing, I recommend a pay increase for the excellent service of the 2 ladies at this location.

Charles U. le

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The truck itself was OK, but the experience was less than satisfying. Dolly support struts were broken, so unable to use and they did not have any equipment pads - had to go elsewhere. Dolly unuseable...but rental charged just the same.

trudy p. le

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The Absolute worst, uhaul needs to work on the online set up to make sure it matches the sites infromation, also I felt very in safe in the track, it drove like if hidden been serviced in years. My first and last time renting from uhaul.

Courtney J. le

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Le client n'a pas laissé de commentaire.

GERALD P. le

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Customer service superior?? Just hate they didn’t have any smaller cheaper units available and I had to go elsewhere.

Rickey M. le

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Everything was great, cashier was friendly, quick and courteous. Thanks again Mr. M

Nguyen D. W. le

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Le client n'a pas laissé de commentaire.

sonya l. le

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Le client n'a pas laissé de commentaire.

Vanessa A. le

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Truck was clean and new. The lady who helped me was awesome and very professional. It was a very quick smooth process.

DENISE G. le

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There was a charge error on my account that had to be refunded back. This took a few days and was an inconvenience. Other than that, renting was easy and trouble-free.

. le

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The location was closed. Only provided a drop box. I did not go inside.

Francis B. le

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Longer open hours

Katherine T. le

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No improvement! Excellent service!

Inez D R. le

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The experience was good with the exception of receiving a call the day before the rental was due back and asked when was the truck gonna be returned--my issue is the truck was rented for two days