Best U-Haul dealer in the valley.
JORDAN S.
Customer Reviews for Little E's Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The gentleman in the office was so kind!!! He did all the checkin for me! It was a smooth process. I recommend this location to everyone!
Jody D.Always great and friendly service.
James B.Friendly service. Easy location to find.
Robin R.Unclear on drop off location after hours.
Joel M.Everything was good. I can't think of anything.
MONIQUE W.Steering was horrible, need to go through more maintenance checks.
Amanda C.Parking is very strained but a good place to make a drop off.
Trey W.U-Haul trailers are great way to move to move smaller amounts of items. The pick--up truck and vans are great also.
DAVID E.No improvement needed. Very accessible and friendly
Bernard O.Continue to sustain the excellent customer services throughout your teams. Very satisfied with all past rentals.
Cedric H.Had issues with another vendor. Little e's got me taken care of and on my way quickly. Professional. The people at the U-Haul dispatch and call centers were helpful and amazing as well
Brandon D.When i made the reservation, it stated the truck would have a ramp. The truck didnt have a ramp and i needed the ramp for the appliances i had to move which was very difficult
Melvin W.As always an easy place to do business with.
Jason C.Nice pick -up- truck. Dave was very nice and helpful.
Gary R.Everything was great only thing I noticed was the oil was at 0 percent life left.other than that it was great service and rental guy was very helpful
ERIK K.The location itself was fine; it was the reservation that I got screwed over on that really did me in. It left me with one day to move, and on top of that; the second truck I reserved did not have the dolly in it that I desperately needed. I have an injury that doesn't allow me to lift heavy objects and had no help; so a ton of our stuff got left behind, including my refrigerator. Also, every time I called I got a different person from the 800 number, and they all said something different. One seemed to not want to deal with me at all. This move was the worst one yet, and that's saying a lot! I'm hoping this was just a fluke, and we'll have a better experience in the future.
Christopher S.Rapide et sympathique
James B.Very tight parking and in a bad location.
Mark G.The person doing the check in was very helpful and professional.. I would recommend his location to my family and friends for drop off or pick up..
Robert M.Very easy to work with. Would recommend to every one
Travis R.Prompt service and allowed me to carry on with my busy moving day.
richard P.Very helpful and pleasant to work with. Equipment in excellent condition and help me hook up the trailer.
Tony M.Have better cell phone signal at this location. I kept loosing everything as I was trying to check out. I still don't know if it's all correct
Vivian K.Wonderful experience! Dave was great! I highly recommend!
Erica S.Excellent customer service. Would recommend to friends and family
Cheryl W.The owner is just a nice guy. Very friendly. Convenient location. Clean truck. No problems whatsoever. If I ever need to move again (hopefully never again), I'll definitely reserve through Little Es.
Shannon A.Great customer service helped with hook up and made sure everything was working and safe
Susan H.Dave is a great guy. He said that he closes at 3, but would wait for me because I don't get off work until 3 in Woodfield.
CHUCK O.Took this car trailer on a long trip and it towed wonderful. This is the most knowledgeable dealer in the area.
DAVID E.No good parking spaces for drop off. And geo-locater and chat did not work. Had to reply on paper to drop off. Poor corporate support.
Mark R.First Rate. Really helped me in a pinch. Thanks
TOM M.Don't park out front and get your car hit by another haul driver.
Jamie G.Very professional and knowledgeable. This location didn't have what I wanted, but was able to find me one and have it here for me. These ramp trailers are great for hauling all kinds of things. Thanks Highly recommend this location.
DAVID E.took care of all of my needs, very professional.
Mike V.Clean out the equipment and have better customer service.
LILLIAN H.I will always call Little E's for myself in the future and recommend him and his location to my family and friends
April F.He is was very accommodating and helpful for my rental. I will use this location again.
TONYA M.Very pleasant to deal with. Friendly and professional.
Denise H.It was okay, but it wouldn't be my first choice.
JENNIFER R.Initial online rental was unavailable (Fat Boyz) - and if we hadn't called to confirm, we would not have had the trailer available on Friday morning - Very disappointed with U'Haul's overall dependabiltiy with the online rental system. Little E's where we were able to move our rental to - was exceptional in their service and helpfulness.
Thomas G.Initial location dropped the ball and did not have the keys ready. Then second location was not cleaned or filled with gas. I was charged extra miles for U-Haul error not mine. I want refunded.
Michael M.This has nothing to do with the rental location. The problem i had was trying to check out using the U-Haul app. I took multiple pictures of the odometer and fuel gauge but was not able to submit them. I then spoke with someone from the drop-off location over the phone, and he told me I didn't need to check-out via the app.
George P.The Windshield washer fluid was empty and when I put fluid in it the washer did not work but other Nat everything was good
Greg C.Lights were burnt out and license plate was missing
BRIAN DUANE M.The equipment was clean and ran extremely well. The customer service was excellent. It was a smooth and flawless transaction.
JENNIFER H.Owner very nice, works with your schedule even at busy times. Helped out when everything else was not as accommodating. Merci.
HEATHER A.The owner assaulted me as I was leaving. I was alone, and he chased me out of the door and followed me to my car, yelling at me, that he "had just about enough of your crap lady." I was very afraid because the owner is around 6'6" tall and I am a 5'5" 48-year old woman. I told him he was making me uncomfortable and to please not come closer. He screamed, "It's my property, I'll do what I want." and told me I was lucky he didn't have my car towed." I am shocked and appalled by this experience. Please investigate this.
Eve G.Owner was very helpful was able to pick up the truck in a very timely manner.
DOUGLAS K.This location is great. I appreciate the service from David.
MARVIN G.Highly expensive little over 1 a mile for a trailer. Owner told me he could have given me an extra day if I would have told him before he started filling out the paperwork
DAVID H.He had the equipment I needed.
JERRY S.The online truck return link was unworkable. It was painstakingly long and would not accept my location. Thank goodness this location had a real person to answer the phone after hours. People are superior to apps in customer service.
KEVIN K.The drop off location was helpful and gave me another number to call however I still have not got to talk to anyone from u haul!!
RICHARD R.Don't charge for more days than needed
Raymond S.I scheduled far in advanced to pick up my equipment locally and then uhaul moved it and it severely inconvenienced me. I called uhaul and they stated that they would give me a 50$ credit which I have yet to see. Bad experience overall with uhaul and I will not be using them again.
Michael O.