When dealing with this location, everything was great. I use this location often!
MARVIN G
Customer Reviews for Little E's Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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It was great!
Denis PWas not clean at all
James LGreat gentleman to deal with!
Bradley SWhat a nice guy.
SHELLIE CRude nasty
Rafael PNot specific to the location, but using the website/app to pickup equipment after hours was TERRIBLE!!! Help via the phone was a 30 min wait. I will never use that again and would NOT recommend.
Robert Dvery easy and stress free
Thomas KExcellent customer service. Always has my van ready and waiting for me. Dave is a great dealer
Cheryl WBest U-Haul dealer in the valley.
JORDAN SThe gentleman in the office was so kind!!! He did all the checkin for me! It was a smooth process. I recommend this location to everyone!
Jody DAlways great and friendly service.
James BFriendly service. Easy location to find.
Robin RUnclear on drop off location after hours.
Joel MEverything was good. I can’t think of anything.
MONIQUE WSteering was horrible, need to go through more maintenance checks.
Amanda CParking is very strained but a good place to make a drop off.
Trey WU-Haul trailers are great way to move to move smaller amounts of items. The pick--up truck and vans are great also.
DAVID ENo improvement needed. Very accessible and friendly
Bernard OContinue to sustain the excellent customer services throughout your teams. Very satisfied with all past rentals.
Cedric HHad issues with another vendor. Little e's got me taken care of and on my way quickly. Professional. The people at the U-Haul dispatch and call centers were helpful and amazing as well
Brandon DWhen i made the reservation, it stated the truck would have a ramp. The truck didnt have a ramp and i needed the ramp for the appliances i had to move which was very difficult
Melvin WAs always an easy place to do business with.
Jason CNice pick -up- truck. Dave was very nice and helpful.
Gary REverything was great only thing I noticed was the oil was at 0 percent life left.other than that it was great service and rental guy was very helpful
ERIK KThe location itself was fine; it was the reservation that I got screwed over on that really did me in. It left me with one day to move, and on top of that; the second truck I reserved did not have the dolly in it that I desperately needed. I have an injury that doesn't allow me to lift heavy objects and had no help; so a ton of our stuff got left behind, including my refrigerator. Also, every time I called I got a different person from the 800 number, and they all said something different. One seemed to not want to deal with me at all. This move was the worst one yet, and that's saying a lot! I'm hoping this was just a fluke, and we'll have a better experience in the future.
Christopher SRapide et sympathique
James BVery tight parking and in a bad location.
Mark GThe person doing the check in was very helpful and professional.. I would recommend his location to my family and friends for drop off or pick up..
Robert MVery easy to work with. Would recommend to every one
Travis RPrompt service and allowed me to carry on with my busy moving day.
richard PVery helpful and pleasant to work with. Equipment in excellent condition and help me hook up the trailer.
Tony MHave better cell phone signal at this location. I kept loosing everything as I was trying to check out. I still don't know if it's all correct
Vivian KWonderful experience! Dave was great! I highly recommend!
Erica SExcellent customer service. Would recommend to friends and family
Cheryl WThe owner is just a nice guy. Very friendly. Convenient location. Clean truck. No problems whatsoever. If I ever need to move again (hopefully never again), I'll definitely reserve through Little Es.
Shannon AGreat customer service helped with hook up and made sure everything was working and safe
Susan HDave is a great guy. He said that he closes at 3, but would wait for me because I don't get off work until 3 in Woodfield.
CHUCK OTook this car trailer on a long trip and it towed wonderful. This is the most knowledgeable dealer in the area.
DAVID ENo good parking spaces for drop off. And geo-locater and chat did not work. Had to reply on paper to drop off. Poor corporate support.
Mark RFirst Rate. Really helped me in a pinch. Thanks
TOM MDon’t park out front and get your car hit by another haul driver.
Jamie GVery professional and knowledgeable. This location didn't have what I wanted, but was able to find me one and have it here for me. These ramp trailers are great for hauling all kinds of things. Thanks Highly recommend this location.
DAVID Etook care of all of my needs, very professional.
Mike VClean out the equipment and have better customer service.
LILLIAN HI will always call Little E’s for myself in the future and recommend him and his location to my family and friends
April FHe is was very accommodating and helpful for my rental. I will use this location again.
TONYA MVery pleasant to deal with. Friendly and professional.
Denise HIt was okay, but it wouldn't be my first choice.
JENNIFER RInitial online rental was unavailable (Fat Boyz) - and if we hadn't called to confirm, we would not have had the trailer available on Friday morning - Very disappointed with U'Haul's overall dependabiltiy with the online rental system. Little E's where we were able to move our rental to - was exceptional in their service and helpfulness.
Thomas GInitial location dropped the ball and did not have the keys ready. Then second location was not cleaned or filled with gas. I was charged extra miles for U-Haul error not mine. I want refunded.
Michael MThis has nothing to do with the rental location. The problem i had was trying to check out using the U-Haul app. I took multiple pictures of the odometer and fuel gauge but was not able to submit them. I then spoke with someone from the drop-off location over the phone, and he told me I didn't need to check-out via the app.
George PThe Windshield washer fluid was empty and when I put fluid in it the washer did not work but other Nat everything was good
Greg CLights were burnt out and license plate was missing
BRIAN DThe equipment was clean and ran extremely well. The customer service was excellent. It was a smooth and flawless transaction.
JENNIFER HOwner very nice, works with your schedule even at busy times. Helped out when everything else was not as accommodating. Merci.
HEATHER A