Évaluations des clients Little Sue Mini Mart
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Little Sue Mini Mart
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Trina F. le
The manager is very professional and helpful.
Magdy M. le
NOT SATISFIED
Collin L. le
Very disappointed in customer service and accessibility for the 24/7 pick up. Even got hung up on and not called back after waiting 20 minutes for an operator
Paul M. le
Don't use mobile pickup. It's not worth the headache (phone signal, impromptu references, etc) . It's worth it to drive further to do an person pickup. Just got done with a mobile transaction
Michael G. le
Great service! I’d recommend this location to anyone. Truck was clean, renting experience was great and renting was super easy.
Whitney F. le
The key dropbox was nowhere in sight. The store attendee was quite rude.
coleman L. le
Nothing everything was outstanding and I encourage everybody whom needs a U haul go to Little Sues and Mark as well Sam will help make your moving experience the greatest ever thanks again guys.
Bonnie G. le
Original contract drop off location, Kenzy Mart at 5200 Western Blvd, refused return of the truck, citing no space and insisted I take it to Little Sue. Little Sue initially refused return of the truck because they were not the contract drop site. Eventually Little Sue accepted truck but not without first telling me that this is not proper UHaul procedure. I drove past Kenzy Mart 20 minutes later and there were 3 spaces available out front. Certainly an aggravating customer service experience. I'd like to rate Kenzy Mart as Poor, and gave Little Sue average because he did take the truck but not without first arguing, refusing, and considering sending me elsewhere yet again.
Kaira H. le
It is a little sketchy but functional.
Miao Z. le
I just drive 6 miles to deliver a mattress, it charges me 25 dollars clean fee, 83 bucks total. so expensive!
Gregory A. le
UHaul took over 20 minutes to verify my license and they did not respond to my messages for 15 additional. They cut into my rental time and it’s disgraceful that I had to wait that long just to have someone say I look like my photo. Also, no one told me that I had to ask for my furniture dolly, so when I arrived to my house, I had to carry all of my heavy furniture without the assurance of a dolly. The place I rented from was great, but I do not think I will ever rent from uhaul again because of this experience.
Paul P. le
Little Sue was also very professional and efficient.
Kathryn M. le
Everything was great and as expected. The staff was considerate and helpful.
Thomas B. le
This is not the fault of the "Little Sue Mini Mart", but of the local dispatchers. First they changed my rental to this location from one that was five minutes from my house. Then they changed my reservation to a larger truck that was too big for the amount of stuff I had to move and location of the move. They let me use the truck I reserved if I could bring it back. I agreed, even though would inconvenience me, they did not give me a break in price for doing them a "favor".