S.O.
Terry Cureton
Customer Reviews for Livonia Budget Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Staff is friendly and very helpful.
Kelvin BrummettNice. Convenient.
James ScottThe Truck had a flat tire on the rear driver side inner tire. It also has engine lights on and needs a alignment the steering wheel is off center. Other than that the team in the Livonia location has a very clean and nice interior and very professional.
Mike StadlerReeked of pot! Rental car companies fine $$$ and at least try to control, deodorize. Even just leaving the windows down for a while might of helped.
PETER LOWELL CAMPBELLThe staff was very friendly and helpful. Excellent facility.
Amanda Lloyd | Expérience généraleGreat individuals Everyone was so nice Was in and out in no time Office was welcoming and clean Thank you!
Julie VangemertLe meilleur
Theresa ThomasonPersonnel amical
Teresa LeiWorkers had the equipment ready for me and made picking up the trailer of breeze.
Robinson NallAlways great service at Livonia Budget Storage location! Thanjs!
Corey HiltonEasy, fast and no hassle. Highly recommended
Nick DeLucaIt is the people that make an organization great. Great people at the Livonia store! Keep up the good work!
Shawn AllendorfEverything went great. I was happy to be able to return after hours. Getting in and out of the gate was easy.
Jaret JohnsonTires are really bold and was shaking
MARTIN MITKOVSKIGreat service and great environment overall !
Estella Espinoza | Expérience généraleVery clean and newer van. After hours drop off was convenient and very easy
Richard GriffithDavid was extremely helpful.
Arthur McShaneCustomer service is the best
Delrico BuckhannonExcellent customer service and extremely friendly! Couldn't have asked for more.
Jacob SharpDavid and his team were wonderful and very professional. I would recommend this storage facility to all my family , friends , and customers !
IGOR KHAYKINHighly recommend this storage facility. Everything is indoors and you just pull into the loading area, with the access code, so you don't have to worry about inclement weather. You have access beyond office hours, too. We had to have temporary storage while looking for a house and when we moved, our things weren't covered with dust or dirt that you might find with an outdoor facility. Will recommend to everyone who needs a storage unit.
Mark Mastantuono | Expérience généraleAgain, the UHaul DBMS tried to charge me $400 extra, showing the beginning mileage from the previous renter…on the UHaul screens. Another way for " extra revenue", I guess…for unexpecting customers. Agents were completely confused as to why the initial mileage in app didn't match my contract. They had to call a manager, who told them how to override the error. Wasted 30 minutes. Had to rush to catch my flight. I pray to God there will be another competitor who can soon take away all of the one-way business from UHaul; I'll be the first one to switch.
Brenda AzamianI really don’t think there is anything to improve, I’m actually going back this weekend do rent a small trailer!!!
MICHAEL MARTIN ZANIERExcellent customer service..the lady who checked us in and hooked us up was great and the guy who checked us out when we returned the trailer was also great. The 6x12 trailer was in terrific condition and towed smoothly. Prices very reasonable. Would highly recommend this location for U-Haul rentals.
Kristin SalehThe two woman that took care of me were very knowledgeable and professional. I was very satisfied with the rental, the service and the whole experience. Merci.
MICHAEL NICHOLSWas charged twice. They were unable to refund the second transaction. no refund, then $200 on the back end? I'll carry my things by hand before I use uhaul again.
Ashley DanielsNon
Valerie NadonVery quick check in nice easy yard for the equipment drop off
GERALD GRIFFITHVery accommodating and courteous staff. Overall great experience.
Deborah MontgomeryNone at this time
Donissa TapscottDrop off went very smoothly.
Stephen EngersI was a bit bummed the photo of the trailer at "pickup" that were up loaded weren't from the same day I picked it up but outside of that one little-no a super big deal- I had a smooth experience 😀
Lila CurrieTrailer needed to be swept out. Tail lights, turn signals, and brake lights were OK at pick up, but did not work from Livonia to Grand Rapids. Unsafe transfer of cargo!
Kevin FrickeStellar customer service!! Thank you!
David KnaggsCheck/inspect vehicle and tow dolly thoroughly. The driver's side hood wasn't latched and then the tow dolly rear light was out. Also, there was a small oil leak that leaked on our brand new driveway. No one showed me how to detached the dolly or go over how to properly load my vehicle. Figured that out my self.
Stephen KlamerCounter people we excellent. Truck was clean and worked quite well. Perfect for the job.
Gerald GersonWonderful Storage 殺 that should have been their name My experience was amazing from- watching the storage building being built to moving in a brand new unit. Awesome size, space, lighting, parking and indoor units. When I moved out of the unit my things where as I dropped of NO DUSTY DIRTY OR BUGS 殺
Charmain Wallace | Expérience généraleThe young lady at this location was awesome.
Alton ClemontsPulled up to return trailer and the employee came right out to help.
Michael PerczakThis is a new location, the people there were very helpful. The facility is very clean and appeared well stocked, even though I didn't need anything. Would definitely use again.
daniel maloneEverything was great. Front office staff was helpful and patient.
Peter GaldaLadies at the counter were super friendly!
James WoodsThe staff at u-haul were so friendly and helpful. I would definitely recommend them.
Cheryl SibleyShawn did a great job dealing with me. My reservation was incorrect in their system compared to what was delivered to me via email and she politely worked it out with me.
Jim BatesVery quick check in
Gerald GriffithThe entire experience was great! I have no complaints... Keep up the good work!
Typhenia RossBrand new trucks and very friendly staff. Picking up the truck for rental was east and straight forward. The truck I got was literally brand new with 200 miles on it. If I need to live again I will definitely be coming back for a truck rental!
Justin GregoryStaff was extremely friendly and courteous! I highly recommend!
Todd Smith | Expérience généraleThe staff was very friendly and was even kind enough to offer me a bigger space than what I reserved online. You also have pretty much everything at the front desk such as locks, mattress covers, etc. The place is neat & tidy, secure, and temperature controlled. I would definitely recommend this place to anyone who is looking for a good storage unit.
Jai Viknesh Sankar Narayanan | RéservationI had a great experience using the facility. Everyone I interacted with that works there were always very friendly and helpful.
Darleen Hall | Expérience généraleReally a nice place for storage also perfect location location location.
Kenneth Hickman | Expérience générale