Customer Reviews for Livonia Budget Storage
(U-Haul Neighborhood Dealer)

28 évaluations

29150 W 7 Mile Rd   Livonia, MI 48152

(248) 476-6922

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 5h30 pm
  • Sam : 9h30 am à 3h30 pm
  • Dim : 9h30 am à 1h30 pm

Services dans cet établissement :

Pour nous contacter

(248) 476-6922

29150 W 7 Mile Rd
Livonia, MI 48152

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 5h30 pm
  • Sam : 9h30 am à 3h30 pm
  • Dim : 9h30 am à 1h30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Customer service was exceptional and beyond my expectations. Office and property very clean, will rent again in the near future! Merci

Jamil M. 
Évaluation :
1

When I originally placed an order for the rental pickup the daily rate I set up through my account, the rate was $19.00. The day before picking up the truck I called customer service due to the sending me an email stating they had to find another location to pickup a truck. Once she completed the process we went over everything and as I was asking questions, per the young lady the rental was still $19.99. I see this location has changed the daily rating to $39.99. This price is also located on the side of the truck. I'm due a refund , Per me returning the truck myself and an employee went over the truck, gas, mileage etc and she stated everything was fine and an email receipt would be sent to me. Please do not take anymore money out of my account, again I'm due a refund. Please advise. Thanks Irene

Irene R. 
Évaluation :
5

Maybe suggest that people get there a little early as pick-up can take 20-30 minutes and that counts towards your time but other than that. The contactless pick-up is pretty easy and same with the return process.

Ronald A. 
Évaluation :
5

See earlier response; ditto.

JOHN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark B. 
Évaluation :
3

When I received the truck there was dust inside the back and a few dirty ropes hanging off the rails , I'm not a clean freak and just thought it was normal I replaced the dirty ropes with clean and loaded just boxes and furniture then got a 56 dollar cleaning bill Social media review next totally unfair price gouging

mark T. 
Évaluation :
5

Nothing, it was easy to pick up and drop off. No issues whatsoever.

Anna J. 
Évaluation :
5

The two ladies I interacted with were sweet, pleasant and nice. Very helpful and fun to talk to.

Andrea M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynn J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GORDON VINCENT C. 
Évaluation :
5

Driver's door latching issues

Randall S. 
Évaluation :
5

Everyone was nice and polite also professional

Daniel M. 
Évaluation :
4

The tow dolly shouldn't have been rented to me as both orange wheel covers were cracked. The one was coming up in the wind too as I drove. Uhaul needs to do a better job checking equipment before renting it out.

MATTHEW A. 
Évaluation :
5

Superior customer service.

Tammi H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antuan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenny C. 
Évaluation :
5

The people working were very nice and very helpful! Thank you for making the pick up process smooth and easy! They deserve a raise lol!

Gabriel D. 
Évaluation :
5

Everything was great! Associate's were great! The whole rental was easy from the start to dropping off the vehicle!

Diane W. 
Évaluation :
5

The trailer towed exceptionally well. We fit all we needed into it and had room to spare. The personnel at the rental location were great and I am definitely very pleased with the entire experience. 6 Stars!!!

Patrick M. 
Évaluation :
5

Great customer service from start to finish.

Carol A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lance D. 
Évaluation :
4

Kept our long running streak of reserving equipment and not having it there when we arrive. Had to make change, pay more, and make due with a trailer that didn't meet our needs. If you really need your equipment, rent it the day before.

Michael G. 
Évaluation :
5

Easy and smooth transaction

Chris K. 
Évaluation :
5

Service was great, the personal was amazing!

RAYMORGAN F. 
Évaluation :
1

I had a rental that was do back at 10:30 pm I was giving a gate code so that I could return it after hours, the code was invalid and it took me two hours of calling around to customer service just to get no where. I was told to come back the next day to return my rental, which would have been fine if I didn't live 45 minutes away and was going out of town the next morning. There needs to be a 24 hour customer service that can actually help when you need it and not just waste your time.

Patrick R. 
Évaluation :
4

Did not have the moving blankets that were ordered. Tried to tell me to buy them at $10 each.

Michelle B. 
Évaluation :
5

Wonderful storage facility with friendly, helpful staff.

SHAWN RENAE D. 
Évaluation :
5

Rachel and Destiny were great! Extremely friendly and accommodating! The location was very clean and inviting. I'll definitely drive the extra miles to give them my business again. Thanks ladies!

NANCY ANN C. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page