Everyone was a professional!
Karl S
Customer Reviews for Lloyd's Rental's and Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Someone had absolutely smoked in the UHaul we had picked up. Smelled terrible.
Scott DThey provided instructions on how to utilize the equipment.
Kelvin MGreat friendly staff awesome experience
Matthew HGreat location. Great people.
Cynthia SGreat customer service!
Michael YCan’t think of a thing. Our Rep was great
Len WNothing….I pulled in and the attendant had me unhooked in one minute and i was on my way. Emailed my receipt. I never got out of my vehicle.
David DQuick and easy
James TLloyd's is always on top of it. They come out and meet you in the parking lot. Always quick and easy.
Jeff BLloyd's rentals and sales is always my go to for renting uhaul trucks/trailers. Equipment is always maintained and their customer service is A1.
SPENCER JI have used this location at least 3 different occasions in the past 2 or 3 years and customer service has always been great as well as the equipment rentals.
Branham SI've used this location twice recently and have been very happy with the service
Richard BI've used U-Haul for years. This was the best experience. Le personnel était amical et serviable. The pickup was also very efficient.
Robert GLloyd's staff is always friendly, helpful, and efficient. I keep using them!
john hThanks so much!
Elaine JI just wish the seat could have moved up for a short person.
Diana Wvery satisfied.
JOHN JFast and efficient
Ruby FThe guys behind the counter were nice enough, but bottom line is they didn’t have the equipment they promised me and they couldn’t find a solution so I don’t have a big problem with them because they weren’t provided with enough equipment
Erik hGreat counter staff
EDWARD STruck I rented had no heat. I would guess the heater core was leaking do to the windshield constantly fogging up to the point I could not see to drive.
Joseph AAbsolutely nothing!!
ALLISON DGood experience.
James WEverything was great and the staff was really helpful. The only thing I would say is the cab of trucks should be wiped down more.
Rose ACustomer service is second to none!!!
Carlos EVery positive experience, made our move very easy.
Angela JGary was great to work with, as he was both courteous and helpful. It was a pleasure doing business with U-Haul.
Glenn BFast and friendly service, super easy to pick up and drop off!
ALEXANDER GExcellent service à la clientèle
Joey PLloyd's is my go to for U-Haul rentals. Always very accommodating and proffessional.
Laurie CLoved the van. It was perfect and ran great. Only issue, no wiper fluid, which was not a big problem. It would have been nice to have.
Robert KVery nice and helpful.
Amber SI always use this location. Excellent customer service- easy and affordable. Strongly recommend these guys.
Catherine PThe truck left a big oil stain in my drive way
Edward JAll went well
Frances BLloyd's was exceptional! I bought all my packing supplies and on the day of pickup when I wanted to switch locations, they were nothing but accommodating and helpful. Would recommend the, any day of the week.
Kristin CFriendly guys in the office!!
Bryce PThanks
William TLloyd's was excellent, the people were very friendly and competent and the trailer was very clean.
Richard OThe truck could be a little cleaner. Your policy of guestimating the fuel is stupid. You should have full tanks and require renters to return full. Just like rental cars.
John HSeamless process. Staff very helpful.
David SThe truck was returned during non-business hour. No notification, no acknowledgment of the truck being received.
Shang KAlways an awesome experience with these guys!
James PI was quoted for a one day rental for $135, extended another day for free (thank you), but then charged and additional $220 for mileage; not what was in the contract. When I called to ask, he said to call U-Haul.....
Christopher DSo my daughter and I went to the wrong UHaul business on Market in Wilmington. The gentleman said he could just move the reservation. They were so accommodating and professional. The equipment was in excellent condition. Yes I will use LLoyds in the future.
Maria DThere is nothing that anyone could do to improve on the service that Lloyd's UHaul offers to their customers. They are outstanding!!
Mark BThen gps wasn’t picking up our location well so it took a while to even get access to the truck
Kristen HEasy pick up and return very professional staff definitely will rent here again and recommend to my friends
Matthew HGreat experience. The gentleman at check in and drop off was very personable, helpful, and was very efficient with getting me in and out. I was surprised how easy everything was with my experience. Great job team.
james bEasy to use. Pulled up had my reservation ready. Hooked up trailer and was done in 10 minutes. Returned trailer 2 hours later. They unhooked it and was done. Will use them again.
Scott C