The staff was very friendly and helpful. They greeted you as soon as you walked in the door and was helpful with locating your rental. Their business was clean and very easy to find.
RANDY CONNER
Customer Reviews for Love Transportations Associates LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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nothing satisfied
JAMES NELSONit was great
pamela jenkinsAdded insurance without my knowledge after I had already denied it.
Erik HelmerichsTrailer was $128 online and $300 when rented
William MaysPicking up a truck with a full tank too much to ask? That way I know when I return it I'm not paying for some one else fuel
James MorrisonJust left truck no one at location.
Anita BritnerI have rented UHauls in the past. The people this time went out of their way to help me. So polite and caring people.
Earline GoodmanThe staff did not know what equipment would be best suited to my move. When asked how to load my vehicle on the dolly they suggested I watch a YouTube video. Then there was a flat tire on the first dolly.
john hodgesDo not have any suggestions for improvement as we were assisted by a very friendly and helpful employee. Second time we have visited this location in the past two weeks and very happy with their service!
Jeanette AldredgeNo on was there
Kimberly VangorderGreat location - Great people - GET YOUR UHAUL TRUCK HERE !!!
WILLIAM HEWESThese are such wonderful people. Great location to rent or return !!!!! GO HERE !!!!!!!!!!!!!!!!!!!!
WILLIAM HEWESI am very upset with service.
Makayla SpiveyI recommend email or message confirmation to Customer to ensure the vehicle requested is actually available
Carolyn TownsNo one was clear about the cost. When I booked the truck they told me (and reiterated at the time of pick up) that it was a flat fee of $19 and some change which included 90 miles and then 0,99 a mile after the 90 miles. I was charged for every mile. I disputed the charge and no one ever contacted me and they charged me anyways.
Hannah KatopolDropped overnight
Lamon HowardThe peoples in Carolina was so patient and helpful and getting me on my way cause I was frustrated
Kenneth BetheaUnlike where I received my truck, the return site was abundantly staffed, courteous, efficient, understanding, and fair. They also said they were going to take my truck offline to be serviced or inspected , which should have happened before I ever took possession of it in Atlanta, for safety reasons if none other.
Kevin BuckinsOverall excellent experience ! Friendly staff, great truck-easy to drive!!'
Serrell ZeiglerI love the quick response to renting a uhaul they were very professional and kind to my my needs thankz uhaul. The best moving supply company ever.
Anglea LeeEquipment could have been better cleaned inside the truck cab.
Jimmy Perry JrInsure equipment is clean
RANDAL WILLISQuick and easy to get my issue resolved.
reynalda rockHelpful staff
JAMES OWENI feel like the experience I had to endeavor, I should have received some type of refund, it took over 5 hours to access the key for the uhaul that had nothing to with me. It was very unacceptable, I didn't get home until 4am and had to be to work at 6 not to mention we left from work 2 hours away just not good
ALVORDA FERGUSONIt was an easy process in and out. I reserved it the day prior. I picked it up the next day. I had a small job. So I completed that and returned the truck after putting a few dollars in the tank. I absolutely enjoyed my conversation with the friendly staff. And I would definitely recommend their services.
Kawaeda Boldsi reserved a truck and a dollie. When I arrived. My truck and dollie was given to someone else. they said I picked it up and my card was charged. I told them multiple times I did not pick up the truck. then they realized they gave it to someone else and had charged my card. had to wait and then had no dollie. Also was told the insurance was going to be 28 to only be charged 45 so no this was not a good experience. I was so disappointed and felt cheated. that charges went up. truck and dollie gone,
bobbie baconHelp there needs one of those hinges lifts. I have 5;herniated disc and I had to help him lift trailer off of hitch. I'm the LAST ONE, that should be lifting a trailer.I have been in special pain care since 2006. A girl at pickup loaded it by herself with this hitch wand. Man on Waycross needs one of those. WHAT THE HECK WAS I SUPPOSED TO FO WHEN HE SAID YOUR GOING TO HAVE TO HELP ME? TELL HIM NO? MY Dr. WOULD BE FURIOUS with me. Just sayin. Buy him the hitch wand thing. The lady at pickup used it like it was nothing.
william ringKeep up the good work 👏
Corey SmithThe young man who helped us was very nice and cordial and helpful I will come back again if I ever need to rent a truck thank you Yolanda Hill
Yolanda HillI can't really think of anything to improve the service I received. It was exceptional.
Franklin SimmonsThey charged us for the damage coverage that we declined and gas that we didn't need to put in the truck. The lady said to bring it back with no less than 5/8 tank; we brought it back with over 5/8 tank but got charged $10 for 2 gallons of gas! We will go to a different location next time!
Christopher RoseThis was a self return. As parking for the U-Haul vehicles was on the other side of the street, it took me awhile to figure out I needed to cross the street to find the drop off box. A sign in the parking area directing me to the box would have been helpful.
Cephas GUMBSVery professional very kind and courteous and I love the idea is around the Bible I saw a lot of Bible verses there and everybody treat you like family I love it thank you there's a lot
Stephanie LaswellNone at this time.
Woody JarrettNOTHING! I had exceptional service.
Tammy CohenNothing! Everything was amazing!!!
Christopher BirdVery pleased with the pick-up and drop-off experience. I told the staff I would return if I needed to lease another vehicle in the Waycross area.
Joel SmithThe team in Jacksonville that gave me help me get the truck was awesome and the people in Waycross Georgia was really understanding when I had to keep the vehicle longer overall great team U-Haul did an awesome job thanks and it was affordable
LaSandra ButlerThey definitely have the equipment you need, at least that day.
COREY SMITHI got the van on Saturday Morning.went 2 miles heard a nose. Took it back with less that two miles on it.called them Monday to tell them of the sound. Found out that the 2 miles cost me 11,5 in gas as they told me it was due to the van reading 3/8 of a tank and I got it on half. But if I used 2 gallons of gas to go two miles there is a problem. I was told it was my problem to call uhaul. And uhaul told me call back to love transportation uhaul. It just been one thing. Then I was told they would call me back. In 35 to 72 hours
BARBARA THOMPSONService was great
Wendell GroverDrop off at night.
Diana DanielsAt this time there’s no improvement due to the Uhaul team has made all my visit stress free.
Jennifer Strickland