I have rented UHauls in the past. The people this time went out of their way to help me. So polite and caring people.
Earline G.
Customer Reviews for Love Transportations Associates LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The staff did not know what equipment would be best suited to my move. When asked how to load my vehicle on the dolly they suggested I watch a YouTube video. Then there was a flat tire on the first dolly.
john H.Do not have any suggestions for improvement as we were assisted by a very friendly and helpful employee. Second time we have visited this location in the past two weeks and very happy with their service!
Jeanette A.No on was there
Kimberly V.Great location - Great people - GET YOUR UHAUL TRUCK HERE !!!
WILLIAM H.These are such wonderful people. Great location to rent or return !!!!! GO HERE !!!!!!!!!!!!!!!!!!!!
WILLIAM H.I am very upset with service.
Makayla S.I recommend email or message confirmation to Customer to ensure the vehicle requested is actually available
Carolyn T.No one was clear about the cost. When I booked the truck they told me (and reiterated at the time of pick up) that it was a flat fee of $19 and some change which included 90 miles and then 0,99 a mile after the 90 miles. I was charged for every mile. I disputed the charge and no one ever contacted me and they charged me anyways.
Hannah K.Dropped overnight
Lamon H.The peoples in Carolina was so patient and helpful and getting me on my way cause I was frustrated
Kenneth B.Unlike where I received my truck, the return site was abundantly staffed, courteous, efficient, understanding, and fair. They also said they were going to take my truck offline to be serviced or inspected , which should have happened before I ever took possession of it in Atlanta, for safety reasons if none other.
Kevin B.Overall excellent experience ! Friendly staff, great truckâ€"easy to drive!!'
Serrell Z.I love the quick response to renting a uhaul they were very professional and kind to my my needs thankz uhaul. The best moving supply company ever.
Anglea L.Equipment could have been better cleaned inside the truck cab.
Jimmy P.Insure equipment is clean
RANDAL W.Quick and easy to get my issue resolved.
reynalda R.Helpful staff
JAMES O.I feel like the experience I had to endeavor, I should have received some type of refund, it took over 5 hours to access the key for the uhaul that had nothing to with me. It was very unacceptable, I didn't get home until 4am and had to be to work at 6 not to mention we left from work 2 hours away just not good
ALVORDA F.It was an easy process in and out. I reserved it the day prior. I picked it up the next day. I had a small job. So I completed that and returned the truck after putting a few dollars in the tank. I absolutely enjoyed my conversation with the friendly staff. And I would definitely recommend their services.
Kawaeda B.i reserved a truck and a dollie. When I arrived. My truck and dollie was given to someone else. they said I picked it up and my card was charged. I told them multiple times I did not pick up the truck. then they realized they gave it to someone else and had charged my card. had to wait and then had no dollie. Also was told the insurance was going to be 28 to only be charged 45 so no this was not a good experience. I was so disappointed and felt cheated. that charges went up. truck and dollie gone,
bobbie B.Help there needs one of those hinges lifts. I have 5;herniated disc and I had to help him lift trailer off of hitch. I'm the LAST ONE, that should be lifting a trailer.I have been in special pain care since 2006. A girl at pickup loaded it by herself with this hitch wand. Man on Waycross needs one of those. WHAT THE HECK WAS I SUPPOSED TO FO WHEN HE SAID YOUR GOING TO HAVE TO HELP ME? TELL HIM NO? MY Dr. WOULD BE FURIOUS with me. Just sayin. Buy him the hitch wand thing. The lady at pickup used it like it was nothing.
william R.Keep up the good work 👏
Corey S.The young man who helped us was very nice and cordial and helpful I will come back again if I ever need to rent a truck thank you Yolanda Hill
Yolanda H.I can't really think of anything to improve the service I received. It was exceptional.
Franklin S.They charged us for the damage coverage that we declined and gas that we didn't need to put in the truck. The lady said to bring it back with no less than 5/8 tank; we brought it back with over 5/8 tank but got charged $10 for 2 gallons of gas! We will go to a different location next time!
Christopher R.This was a self return. As parking for the U-Haul vehicles was on the other side of the street, it took me awhile to figure out I needed to cross the street to find the drop off box. A sign in the parking area directing me to the box would have been helpful.
Cephas G.Very professional very kind and courteous and I love the idea is around the Bible I saw a lot of Bible verses there and everybody treat you like family I love it thank you there's a lot
Stephanie L.None at this time.
Woody J.NOTHING! I had exceptional service.
Tammy C.Nothing! Everything was amazing!!!
Christopher B.Very pleased with the pick-up and drop-off experience. I told the staff I would return if I needed to lease another vehicle in the Waycross area.
Joel S.The team in Jacksonville that gave me help me get the truck was awesome and the people in Waycross Georgia was really understanding when I had to keep the vehicle longer overall great team U-Haul did an awesome job thanks and it was affordable
LaSandra B.They definitely have the equipment you need, at least that day.
COREY S.I got the van on Saturday Morning.went 2 miles heard a nose. Took it back with less that two miles on it.called them Monday to tell them of the sound. Found out that the 2 miles cost me 11,5 in gas as they told me it was due to the van reading 3/8 of a tank and I got it on half. But if I used 2 gallons of gas to go two miles there is a problem. I was told it was my problem to call uhaul. And uhaul told me call back to love transportation uhaul. It just been one thing. Then I was told they would call me back. In 35 to 72 hours
BARBARA T.Service was great
Wendell G.Drop off at night.
Diana D.At this time there's no improvement due to the Uhaul team has made all my visit stress free.
Jennifer S.Love's Transportation was excellent. However, one of the tires on the trailer we rented was in terrible shape. Though my husband and Love's personnel inspected the trailer prior to leaving, the damage must have been out of sight. After loading, we noticed two places where the inner core of the tire was visible. UHaul roadside assistance provided excellent and timely service in getting the tire replaced. I was able to upload pictures and they sent a local company to replace the tire. Though the process added extra time we didn't want to spend to our trip, the process was smooth and efficient. Thanks, UHaul for fixing the problem and getting us on our way without too much hassle!
Cindy H.When you see a customer dropping off even if it is a couple of minutes after closing, don't just leave. Make sure the vehicle is parked where more vehicles can park easily. I had to back up a 20ft uhaul at an angle, so I didn't have to park it on the side of the road.
Arkeem H.Had a cracked windshield and guy said it was fine to drive, then made me by a trailer light adapter that I didn't even need because he said it was the only way the trailer I rented lights would hook up to the trailer. Then I find out after I bought the over priced adapter that it wasn't needed that your trucks had the right connector on it.
joshua R.Eddie B is awesome to deal with!
Joe B.Great customer service Very friendly Clean well maintained truck
ALICE B.Every step went great for me from the moment I walked into the door.
jennifer S.Charges $240 more than what was originally agreed upon!!!! I'm pissed
Jennfier F.Christian atmosphere that I thoroughly enjoyed as a Pastor
ArthurL Y.The man that does maintenance, fuel up, clean up is really good. He took time to help me with walk around and explained everything the booking lady couldn't find time for.
Robert S.No one was there when we dropped unit off! It was late in night!
THOMAS W.Very very professional and helpful
Jim S.I didn't pick up at this location. I picked it up in GA and it was very filthy inside. It smelled like cigarettes. Drop off location was great. Tyree was really awesome to deal with.
David D.Don't know
Roney P.