My original pick up location was locked up tight and no one answered the phone. Second location made one phone call and gave me a 20 ft since she did not have a 15 ft. Wonderful service.Wally S.
Customer Reviews for Love Transportations Associates LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Tell them in advance that they only can drop at certain location ,witch is a inconvenience.RONALD L.
Le client n'a pas laissé de commentaire.shannon D.
Make sure you check the mileage before you leave. Take pictures of the mileage, gas and the truck before leaving the lot. Other than messing up on the mileage that we didn't notice until we went to turn the Uhaul in, our experience was very pleasant. After calling 1-800-GO-U-HAUL they saw in the system where the mix up was with the mileage and everything was settled. This was the only problem I had. The Uhaul was in great condition, everyone was very pleasant and professional.Stacy T.
Le client n'a pas laissé de commentaire.Angie G.
great service and help!ENOCH W.
Le client n'a pas laissé de commentaire.Johashis E.
Problems with the horn it kept sounding off for no reason sometimes when it was parked and nobody near it and sometimes just driving down the road! We returning the truck as I pulled into the convenience store the horn went off and as I was trying get to the pump and stop the horn I scraped the left bottom side of the truck on the pump guard..ROY R.
Le client n'a pas laissé de commentaire.JERRY B.
Le client n'a pas laissé de commentaire.Joseph D.
They where closed at the time we dropped the truck offbrock B.
Le client n'a pas laissé de commentaire.cindy D.
The people were very kind .I would use them again & refure friends to use this place .thank u alljoan C.
Le client n'a pas laissé de commentaire.Patsy V.
Le client n'a pas laissé de commentaire.mathew B.
Le client n'a pas laissé de commentaire.Kelly G.
Le client n'a pas laissé de commentaire.CURTIS J.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.joshua M.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Staci S.
Le client n'a pas laissé de commentaire.Dennis B.
Le client n'a pas laissé de commentaire.KRYSTAL W.
Too many people & customers in office due to Covid. Smelled like stalled smoke. The wait was long.Jouslynn L.
It was an older truck...ALBERT B.
Le client n'a pas laissé de commentaire.akeya F.
Le client n'a pas laissé de commentaire.David J.
No improvement needed. The service was friendly and professional.DONALD NELSON H.
Fast friendly serviceROY R.
Le client n'a pas laissé de commentaire.JUDY H.
Le client n'a pas laissé de commentaire.Melissa B.
Le client n'a pas laissé de commentaire.Joy S.
Le client n'a pas laissé de commentaire.norma S.
Le client n'a pas laissé de commentaire.Terry G.
Le client n'a pas laissé de commentaire.Carl F.
Staff was very professional and knowledgable and went above their duty to provide excellent service. Will return there when I need to rent Again High regards to the staff CarlCarl F.
Stay friendly and professional.Jimmie T.
Had to unload myself. No help.Jeffrey L.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.Mark H.
Le client n'a pas laissé de commentaire.Geneva L.
Le client n'a pas laissé de commentaire.Sherry W.
Le client n'a pas laissé de commentaire.Nickolas D.
Great service friendly staff. I will use again in the future and recommend to family and friends ??Sherry B.
Nothing , they were kind xx respectful. Made sure was hooked up to truck correctly. Return was fast and easyCLIFFORD K.
Le client n'a pas laissé de commentaire.Danny B.
Helped in every waykenneth H.
Le client n'a pas laissé de commentaire.Leighton B.
Le client n'a pas laissé de commentaire.Kristal B.
Eddie - is the best! This Uhaul location is the best ever and they always are friendly and ready to help with all your questions and needs! I love using them!Thelma J.
The only thing is that the van smells like cigarette. Other than that awesome and nice people.Sergio O.
Highly satisfied great customer serviceCarolyn T.
Le client n'a pas laissé de commentaire.Philip D.
Made reservations to pick up at Augusta Avenue Storage in Waycross GA but when I arrived on Friday they had a sign on door saying closed till Monday had to call U-haul and find another location to get a truck this put me 1 1/2 hours behind schedule... The folks at Hope Transportation were very ice and helpful. Augusta Avenue Storage should not take reservations on a day they are closed it's just wrong and poor businessRoy R.
Le client n'a pas laissé de commentaire.Christopher M.
I was overcharged for the days that I got it also was not told I would be charged an extra fee for turning it in after hoursShannon O.
Le client n'a pas laissé de commentaire.Joseph S.
Past it first time. Then we saw truck and other things. It was no problemSue M.
Le client n'a pas laissé de commentaire.Mark W.
Le client n'a pas laissé de commentaire.Michael S.
I did not have a problem with the location , U-Haul company as a whole has failed me this move and my previous move with the inefficient communication. This move I payed more money out of no error of my own. I expressed how with my previous move I tried to do after hour pick up and the location was closed and the U-Haul number no one would answer it was late and luckily we found another location right before close. This move I expressed how important it was that it did not occur this time , I was reassured it would not. I could not pick up at my preferred location and I was notified the day before at around 2 pm , I had to drive 2 hours from my work location to pick up at the nearest one from my home . I work in a Valdosta live in HOMERVILLE and had to drive to Waycross to get a truck. The truck was not available I waited 2 hours at the after hour pick up stop calling the U-Haul like numerous times and was on hold for the entire time being transferred multiple times. My movers were to arrive at 8 am the next day I was paying by the hour could not pick up a truck until 10 the next day due to having to drive to Waycross for pickup again. I worked about 2 hours before the heavens opened up due to the delay I returned my movers after 4 hours had to wait to unload my truck . The truck cost more the next day , I had to put more miles due to U-Haul lack of available nearby facilities , I was charged again after I returned to vehicle at the location and all in all this move cost me more money , I physically had to do more than i could with my injury and U-Haul has disappointed me for the last time. I will not use them in the future and will not recommend them to any colleagues or friends .Kaeaiya H.
Le client n'a pas laissé de commentaire.Denise G.
Everything was greatPatricia F.
My only concern is they were not clear about getting an extra appliance dolly removed from the order. There were two reserved in error. The pick up location specifically asked about the need for two and said he would have the second one removed. Unfortunately when I checked in at the drop off location it was still on the order. Hopefully this has been resolved.MARK R.
Mileage estimate was off. Cost another 30 dollars at drop off.Mark D.
Le client n'a pas laissé de commentaire.James P.
Le client n'a pas laissé de commentaire.Jerry K.
Nothing. The staff was very helpful and friendly.Kimsey R.
Very fast service. I was in and out in 10 minutes. The Trailer was in very good condition, all the lights worked well and braking system. Price for the rental was very reasonable! Friendly and efficient folks at this business.VINCE J.
Truck exterior ok, interior of box not swept. Cleaning tissue hanging off base of radio antenna. No preinspection walk around, staff was impersonal and I didn't feel my business was appreciated. Difficult to get reservation call back for confirmation and pickup location. No one called like I was told they would from 800 number reservations.William C.
They supported and took care of my drop off issue.Anita J.
Le client n'a pas laissé de commentaire.ola I.
Need to make the cell phone application more user friendly.... sometimes the cell phone doesn't have a good reception and makes it difficult or frustrated to return a vehicle....Luis L.
Several weeks ago I called here for help in setting up this move. The girl to whom I talked was not at all helpful. When I was ready to set a date for the move, I called James Rylee at a different location. He made all of the arrangements for me. He did a great job, whereas I actually did not get any help at all from the drop-off location.Mitchell J.
Le client n'a pas laissé de commentaire.Quantella P.
Le client n'a pas laissé de commentaire.Jeffrey B.
Le client n'a pas laissé de commentaire.Margaret S.
Le client n'a pas laissé de commentaire.Lisa M.
Clean the truckSHAWN P.
Explain how things go. Very professionalJAMES P.
Le client n'a pas laissé de commentaire.michael L.
Le client n'a pas laissé de commentaire.Rhonda P.
Easy pick up in one town and easy drop off in Atlanta.Jeff J.
Le client n'a pas laissé de commentaire.James S.
We were HIGHLY SATISFIED with Hope Transportation & staff. Manager EDDIE and assistant BREE were very friendly, professional & in tune to our needs. The Lady in Auto Care PLus in Wolfeboro NH was also very GOOD! Thank you Uhaul !!!!Joseph Z.
Le client n'a pas laissé de commentaire.Yolanda N.
Le client n'a pas laissé de commentaire.steven S.
Trailer was not clean and required sweeping before use. Also help connecting to trailer would have been helpful.Ben S.
Le client n'a pas laissé de commentaire.Bryan G.
Keep giving God the praise.
Le client n'a pas laissé de commentaire.Cristina R.
The truck was low on Coolant and they did not offer to fix that before taking the truck. The gas was below what the expected amount was when we took the truck so we refilled it back to the original place from when we took it. They tried to charge us 21 $for being under the amount allowed even though it was under when we picked it up. They charged my credit card more that the amount on the invoice. I called to find out why and they said my invoice was no longer valid and they couldn't tell me why. I will not use this location again.BROOKE R.
1st location was closed... called 800 # and they sent me to Hope. Longest ever to coordinate my paid reservation from 1st location to the other location. Didn't have the size truck I reserved. Although they didn't charge me extra for a larger truck, my gas cost were higher. Then, I return the vehicle in SC and get charged for extra miles, cleaning fee (my uncle had fruitcake crumbs on his side ). They also charged me for petrol - even though the gas hand was on the 7/8 line as it was when I picked it up. I questioned that cost and was told "we look at it differently"! In the end, I was forced to sign promising to pay the 48 $charge (so she says "it'll be more through penalties if you don't pay"). Bear in mind, I called in about the "guarantee" which UHAUL failed on every point (location, vehicle type, time). Columbia SC location did credit me the 50 $guarantee. So I'm still on the hook for 48 $for their incompetence. Definitely not recommending or using UHAUL again. I'm boycotting until that 48 $is dismissed!Debbie B.
Be a lot more specific on details of contractJason D.
Great customer service!! The staff was wonderful and very helpful. I would definitely use them again.Lori C.
Once again they were very helpful and considerate and made sure that all my needs were covered and addressedtammy B.
Mr. Eddie helped us with renting the car dolly and hooking it up to our truck, he went out of his way to help us. :) The only negative that I noticed was once we started on our way with the dolly unloaded, it was like it had bad flat spots in it's tires as it bounced real bad! Like it had flat spots on it's tires, I stopped and checked the tires but didn't see anything and the air pressure checked out fine so I'm guessing it was due to it sitting in the same spot for an extended amount of time? JMHOALLEN S.
Le client n'a pas laissé de commentaire.WILLIE W.