Évaluations des clients LTG Tire

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de LTG Tire

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Eric S. le

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Le client n'a pas laissé de commentaire.

Steven N. le

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Le client n'a pas laissé de commentaire.

william F. le

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Yo creo que nada fue un exelente servicios todo en orden y gracia por todo y confiar en mi gracia

Jebediah M. le

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I ordered a dolly to go along with the truck and the dolly was no where to be found. The truck also has some pretty large scratches and scuffs that were not shown on my check-in pictures.

Rick B. le

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I specifically declined the safe move coverage from my rental, and it was still added on each time - seven times - I rented the truck. Either there is a glitch in your computer program, or this is a dishonest ploy to extract more money from your renters. I probably won't recommend U-Haul to anyone because of this.

Phidline J. le

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Le client n'a pas laissé de commentaire.

John K. le

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Le client n'a pas laissé de commentaire.

Christopher S. le

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I rented a dolly and six blankets. No dolly or blankets were included with my truck.

Kevin R. le

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Le client n'a pas laissé de commentaire.

Edwin B. le

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I show up and the guy is too busy sitting behind his desk to care about anything else. He tells me to go back the auto transport up to a fence. Offers no help to ensure I don’t crash or guide me in at all. He also says “once you unload it, come in and I’ll get you a receipt.” So I go and park it. Then spend 5 minutes trying to figure out how to unhitch the auto transport. No clue how. So I go in and ask for help and he just stares at me like I’m an idiot and says “just unwind it.” I give him a confused look and he reluctantly says he’ll be out in a minute. Not sure what his problem was. Then he says he won’t give me any paperwork but I’ll get an email confirmation from Uhaul. Now the fun part comes in.... I get an almost $400 wrong drop-off location fee. Thanks for that Uhaul. No one at any point said I would get this fee. I even called customer service earlier in the day, and notified the location in El Cajon that I would be dropping it off at an unknown location as it was a cross country move and I don’t know the area. I told the guy at my drop off location when I called before dropping it off and he too did not mention additional fees. So I call a Uhaul and the lady at scheduling was nothing shy of disrespectful, condescending, and completely rude. She should not be answering the phones or have a Job for that matter. She lectured me for over 10 minutes on why I should know better. Sorry, but I’m not your employee, I’m a customer. I’ve spent close to $10,000 at Uhaul in just over a year. Penske is my next call for my next move. I’ve been using your services for 15 years personally, and longer with my family. But I’m so sick of the problems I get with your company. You’re welcome to offer me a credit for my truck rental; anything shy of that, and you’ve lost yourself a customer.

Kenneth J. le

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Excellent customer service! Thank you

Shonnea H. le

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Ron Wood is professional and friendly. Fast and excellent customer service.

Stephen P. le

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Le client n'a pas laissé de commentaire.

robert Y. le

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Le client n'a pas laissé de commentaire.

Tracy M. le

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I requested on the online order, I asked in person, and the owner of LTG Tire assured me he would put it in the truck, but I never received a dolly that I paid for. Please refund that charge. thank you!

Elaine W. le

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Customer service was excellent. Very flexible and accommodating. Location had wrong mileage - I was charged too much. Will make adjustment. Overall I would return to this location for all my rental needs.

peter R. le

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Local agent was good. The official rates are brutal however. 93.00 for roughly 2 hours and 33 miles.

Jed R. le

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Truck smelled like pot in cabin.

robert O. le

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Drop off was also a smooth process. The workers there promptly came out and helped me remove the dolly.

Ramon E. le

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Excellent customer service! It was my first time at that location and they were super. I will highly recommend it!

Joseph O. le

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I should have been notified by email that the pick up location was changed. If I wouldn't have called the preferred pick up location I would have made a trip to that location for nothing. Very poor customer service on u haul.

mike J. le

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Staff was friendly and helpful. Great experience!

Bruce S. le

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Too many hidden fees Rude customer service

JAMES K. le

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Nothing. Dealer was knowledgible friendly and explained everything..

John W. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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Very good

Maria D B. le

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The truck had a funky odor in the cabin.. Maybe use a car deodorizer

Jacob G. le

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Le client n'a pas laissé de commentaire.

Jonathan H. le

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Le client n'a pas laissé de commentaire.

sandra L. le

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Le client n'a pas laissé de commentaire.

Kris G. le

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Le client n'a pas laissé de commentaire.

Libby S. le

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Le client n'a pas laissé de commentaire.

Rebecca R. le

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Le client n'a pas laissé de commentaire.

Chuen C. le

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Le client n'a pas laissé de commentaire.

Kevin R. le

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The roof have several holes and all my furniture got wet I have video, I called and no one got back to me yet is been 2 days

James F. le

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Le client n'a pas laissé de commentaire.

Maria P. le

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Le client n'a pas laissé de commentaire.

Pachnek K. le

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Le client n'a pas laissé de commentaire.

Zachary C. le

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Le client n'a pas laissé de commentaire.

Pedro R. le

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Friendly service

kevin P. le

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Le client n'a pas laissé de commentaire.

Erin H. le

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Le client n'a pas laissé de commentaire.

Haley K. le

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Le client n'a pas laissé de commentaire.

le

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The location was great. The actual vehicle was clean, but the transmission seemed like it was on its last legs.

Sarah W. le

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Le client n'a pas laissé de commentaire.

anna N. le

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The pick up of the U-Haul was great. The personnel were great. My only disappointment was with the reservation. I told the woman I want a 10 foot truck and she gave me a 15 foot truck. She also said it would be around $32 plus the mileage and it was actually twice that.

Michael C. le

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Great people.

Kate B. le

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Le client n'a pas laissé de commentaire.

jazmin S. le

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Thanks for everything

George F. le

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I'm very satisfied when I called in at noon they had nothing available took my name and number and got a phone call half and hour later saying the truck would be available after 4pm

Tyson A. le

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Owner was friendly and very professional

Humberto B. le

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Le client n'a pas laissé de commentaire.

Jeffrey D. le

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Le client n'a pas laissé de commentaire.

Megan G. le

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I dropped off after hours so cannot rate all items. I appreciate the 24 hour dropoff option. Better signage indicating it was a Uhaul location would have helped to find it. I drove by it the first time, but fortunately there was one truck parked there which I noticed.

Curtis R. le

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Very friendly and customer-centered!

Carmalena S. le

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The location does not seem to have the LTG Tire sign and it was very difficult to find the place and park the U-Haul truck. Key drop location is far from the Truck parking. This location is OK if you are returning during daylight, but very difficult to navigate after dark

Ryan D. le

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We had an excellent experience and are very grateful for the folks at LTG Tire, however we only ended up renting from them because our original U-Haul location failed to have our rental ready at time of pickup. LTG Tire not only had a truck available, but graciously let us pick it up within minutes of calling. Thankfully the U-Haul rep was able to transfer our reservation, but it put a lot of extra stress on the moving day, as we almost missed our appointment with the movers. Thank you to LTG Tire for saving us!

Christopher R. le

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Nothing. The pick up process was great. The woman who took my reservation was very accomodating and helpful. No issues with the drop off either. Very smooth process overall.

Vivian E. le

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keep being friendly. thanks for everything.

Tom M. le

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friendly staff. Truck had non-functioning passenger side headlight and barely functional windshield wipers. Driver's side door did not close easily . Made journey through rain very trying and a bit dangerous at night.

John B. le

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Le client n'a pas laissé de commentaire.

Ashley R. le

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Le client n'a pas laissé de commentaire.

SABRINA E. le

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Very nice people. gentlemen where friendly and understanding since I had rented it online..... Great experience

mick J. le

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Very accommodating to my last minute rental request.

John L. le

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Le client n'a pas laissé de commentaire.

john A. le

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Le client n'a pas laissé de commentaire.

Joshua W. le

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Great experience !!

Sherry G. le

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Le client n'a pas laissé de commentaire.

Mark R. le

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Le client n'a pas laissé de commentaire.

Bruce G. le

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Can't think of a thing!

Sarah E. le

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Thank you!

Sipho K. le

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The pick up and drop off experiences were fantastic, but everything from reservation to arriving at pick up was the worst customer experience Ive ever had.

Michal G. le

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Le client n'a pas laissé de commentaire.

Mary V. le

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Service fast friendly and organized

Tracy R. le

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Le client n'a pas laissé de commentaire.

DEVI PRASAD B. le

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Le client n'a pas laissé de commentaire.

debbie S. le

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Le client n'a pas laissé de commentaire.

Tonya H. le

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Le client n'a pas laissé de commentaire.

kari S. le

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I only rate this location harshly because it wasn't labeled very well. It was basically an auto garage that also keeps uhauls. I wasn't sure that I was dropping my truck off at the right location at first and was a little worried about leaving it there. However, the staff was very nice so this is why I would still recommend to a friend because its a fine location once you know its the right one.

Blaise T. le

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Le client n'a pas laissé de commentaire.

Kristin B. le

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Le client n'a pas laissé de commentaire.

Brad C. le

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I will never use uhaul again and I will recommend your competitors in the future

Rex H. le

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Le client n'a pas laissé de commentaire.

Tynisha L. le

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Le client n'a pas laissé de commentaire.

David H. le

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Thank for your help. Greatly appreciated.

blaine W. le

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Le client n'a pas laissé de commentaire.

Lawrence K. le

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The 12 pads I requested were not with the truck. I called; they told me they had them. I drove back there; they only had 5. Uhaul is charging me $5 for those 5 pads. Very frustrating.

Kimona K. le

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Le client n'a pas laissé de commentaire.

Victoria N. le

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Le client n'a pas laissé de commentaire.

Charles B. le

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Le client n'a pas laissé de commentaire.

joe D. le

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Great ownership, helpful, and clean facility. Thanks for all your help!

Axel T. le

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I have a few questions?!

Nori W. le

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Le client n'a pas laissé de commentaire.

Thuong H. le

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none

Jason M. le

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Le client n'a pas laissé de commentaire.

Toby I. le

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Le client n'a pas laissé de commentaire.

Jim B. le

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Staff at this location were very friendly. The truck smelled like cigarettes and the ash tray was full of ashes. Early morning pick up was a complete joke. Password didn't work. I called in and was told to change it. Asked to send to a different email, which I don't have. Finally, skipped the entire thing and took the truck. What's the point? .99 cents per mile is a bit crazy, but then had to fill tank at end. Uhaul again? Don't think so. Jim Bridge

Joshua H. le

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The original agreed location was switched last minute with no email call or anything of such, so I drove to the location to find out they didn't have the truck called uhaul and that's when I found out it was a location 20 mins from where I was. Was supposed to receive a call back about that but that has yet to happen.

LIVIA B. le

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Le client n'a pas laissé de commentaire.

Tiffany D. le

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I would highly recommend LTG Tire. They were very friendly, attentive and helpful. I will rent from them in the future and I will also be buying car tires from them!

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