Le client n'a pas laissé de commentaire.LUCIA B.
Customer Reviews for Lucias Fine Furniture
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Fruitland, MD 21826
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 7h pm
- Sam : 10h am à 6h pm
- Dim : fermé
Heures d'ouverture spéciales
- 8/13/2021 - 8/21/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Just a drop off location. Not much to do. Staff was friendly and courteousRobert Z.
Le client n'a pas laissé de commentaire.HARVEY Scott B.
Le client n'a pas laissé de commentaire.Victor G.
Hands down best customer service I have had in uhaul or any other moving companies.Jeremy N.
Le client n'a pas laissé de commentaire.JOSEPH B.
Le client n'a pas laissé de commentaire.Rachel F.
Le client n'a pas laissé de commentaire.Jorge I.
Great service!Victor G.
Le client n'a pas laissé de commentaire.WARREN O.
Le client n'a pas laissé de commentaire.Marla D.
Lucia, Victor and Scott are amazing!wayne K.
Great drop off experience. Was in and out in 10 minutes.Leon P.
The lady in charge seemed not to care that I had not been informed of a change in the pickup site. I had to drive many, many miles away to pick up the trailer. She was nice on the phone but..........victor C.
The pick up location does not open until 10 and we wanted the truck at 8:30, so at the time we made the online reservation we were notified that we could use our phone to pick up the truck. We were checked in and had paid for the rental on line two days before the pick up. On the morning of the pick up we accessed U Haul web site repeatedly and were repeatedly notified that we had to wait until the store opened. We called U Haul Customer service and we were on hold for twenty minutes. When someone answered the phone we explained the problem and were told we would be connected with the 24/7 folks. We were put on hold again and after several minutes we gave up. We went to the pick up location at 10 and explained the problem. He went on line but said his internet connection was slow. After about five minutes he said we owed the rental charge. We told him we had already paid (in fact our credit card had already been debited). Eventually he called the store owner on the phone and she and he completed the on line process for tuck pick up, We finally got the truck at 10:30, two hours after we were supposed to get the truck. This is the second time we have had major problems with U Haul truck pick up, albeit the prior problem was a different location. We won't use U Haul again.ROBERT M.
Lucia is great to work withJackie F.
Le client n'a pas laissé de commentaire.Randall W.
Le client n'a pas laissé de commentaire.MARK G.
Le client n'a pas laissé de commentaire.KRISTOPHER P.
Le client n'a pas laissé de commentaire.STEVEN G.
Not a thing it was easy and Lucia provided excellent serviceJustin G.
The owner of the business was extremely helpful. Will use them again if I ever need a uhaul again.Angel T.
Le client n'a pas laissé de commentaire.Seedahmed A.
Le client n'a pas laissé de commentaire.Paul L.
Le client n'a pas laissé de commentaire.Tre J.
Very pleasant experience and highly recommend.Earl J.
Le client n'a pas laissé de commentaire.Justin G.
Very. Nice lady. Overall experience was horribleRobert B.
Le client n'a pas laissé de commentaire.Gina D.
Being that I'm mechanically inclined all was a breeze to load a non running vehicle using hoist and chain hoists. Online videos for non mechanically inclined men or women would make getting a vehicle on the trailer Easeredward C.
Le client n'a pas laissé de commentaire.Carrie B.
Excellent customer service, very helpful and personable. Thank you for your service!!!!!!TRACY B.
Very nice and smooth experience !ROBERT C.
No one was available to check in the trailer. I parked it and left it in a space near the other units.Robert M.
I have rented from this location now for the third time. Very,very friendly people to deal with.Robert L.
The lady was amazing that helped us....there were some problems with the internet service being slow which made things take longer then usual, however, she was an amazing hostess while we were waiting.Angela R.
Le client n'a pas laissé de commentaire.Delsheta S.
Le client n'a pas laissé de commentaire.Joseph P.
Fix your app and web site. I did an express check in, and the site didn't work right. with your app, I tried to change the time that I was supposed to pick up my trailer, and was unable. It just seems impossible to use. It doesn't work half the time and it's also not intuitive. You guys need to use it yourselves and then fix the problems before you torture us with it.Eduardo N.
Le client n'a pas laissé de commentaire.Lisa B.
Very professional, knowledgeable and caring staff.jackie C.
Le client n'a pas laissé de commentaire.Robert M.
Great experience!Jean M.
No improve needed. Always a great experience with this location.Arthur V.
Le client n'a pas laissé de commentaire.William S.
always a good experience with this locationRalph P.
Le client n'a pas laissé de commentaire.Crystal H.
Everything was perfect.. No improvement needed..Jeffrey P.
Le client n'a pas laissé de commentaire.Shawn J.
Nothing!!!! I had a very enjoyable experience, they where very helpful and made my experience of pickup and returning the rental truck easy. I would recommend anyone in the area in needs of a rental moving vehicle to please use their services.Berton C.
Quote received from woman on phone was good, upon arrival man didn't understand the process and quoted me incorrectly causing me to begin to leave until he called his wife to get it straight. Needs more education on process!Candace O.
Le client n'a pas laissé de commentaire.Kellice S.
Le client n'a pas laissé de commentaire.Debbie D.
It was my first time using a uhaul and it was a great experience.Mophat C.
Le client n'a pas laissé de commentaire.Olga S.
Lucias was very friendly and thorough, however scheduling through U-Hauls 800 number was a nightmare. Now I understand why ,when my daughter reserved one for her move, there was no truck available when she garrived to pick.it up.. It seems that you arbitrarily change times on your customers. LUCIAS ended up being find people to work with but the rest of the experience was outrageous and very stressful. I was very clear on the times that I needed the truck when I originally rented it only to receive an email that the time had been changed so I tried to correct it online. It corrected the pickup time but again arbitrarily changed the return time. I usually use another local vendor and in the future I may have to return to him. Lucias Fine Furniture was the only thing that made this rent a worthwhile.Linda D.
Thank you they were very helpful and quick.Sukruye J.
Excellent service. Very helpful.Kurt R.
Le client n'a pas laissé de commentaire.Janeth L.
Fantastic customer service. Very Happy!Mary M.
Thank you your service was excellent.Tammy M.
Le client n'a pas laissé de commentaire.KIARA W.
Le client n'a pas laissé de commentaire.Thomas H.
Le client n'a pas laissé de commentaire.Thomas H.
Le client n'a pas laissé de commentaire.Deborah C.
For my needs, there was nothing that needed improvement.Michael Allan B.
Le client n'a pas laissé de commentaire.Mitchel G.
The location was listed as opening at 8am so when I got there at 9 am it would not allow me to use the self-service. They did not open until after 10 so we were very delayed getting our vehicle. Terrible!Michelle K.
Nothing great servicechanel W.
Le client n'a pas laissé de commentaire.Victoria H.
Le client n'a pas laissé de commentaire.Wayne E.
the best place in salisbury to rent a u-haul!!!! they treat u like family!ANDREW P.
People couldn't have been nicer. Quick and efficient.RICHARD M.
Le client n'a pas laissé de commentaire.Todd P.
Great experience all around. I used their moving services also, the movers work hard and treat my furniture very carefully. Highly satisfied.Jean M.
Very pleasant to deal with and took no time at all to get my order done.Mark T.
Le client n'a pas laissé de commentaire.sharon S.
Le client n'a pas laissé de commentaire.Clarence F.
Le client n'a pas laissé de commentaire.TAMMIE L.
Le client n'a pas laissé de commentaire.brian S.
Le client n'a pas laissé de commentaire.Luis P.
Le client n'a pas laissé de commentaire.Ralph T.
Andy and Matt were amazing! They arrived early and got our 26' truck unloaded in two hours. They were very polite and respectful, careful not to damage anything, and set up our furniture where we needed it. All this in the pouring rain, and they protected our flooring and carpets and left everything super clean. Even moved our piano, and made us feel welcome to our new neighborhood. Thank you for a wonderful experience!!rowland H.
Le client n'a pas laissé de commentaire.Gabriel G.
Le client n'a pas laissé de commentaire.DAVID H.
Great service! Friendly, knowledgeable and helpful staff, highly recommended!
They charged me for insurance which I denied Will never go backRosanna D.
Le client n'a pas laissé de commentaire.bob B.
Hard to find. Attendant pleasant, but unable to help hok up or disconnect trailer. Furniture sales person in fine clothes?James A.
Panel van was brand new, not much to improve on.Michael M.
Le client n'a pas laissé de commentaire.GARY F.
Man had no clue what to do.antwan P.
Le client n'a pas laissé de commentaire.MICHAEL L.
They were a lifesaver to me. Lucia took good care of my rental and made my move easier. Thank you Victor, Scott, Matt, John and Andy.Andrea W.
Le client n'a pas laissé de commentaire.allison F.
Le client n'a pas laissé de commentaire.Lina A.
Everything about the U-Haul rental location was excellent. The same agent worked both pick up and return. He was friendly, informative and engaged. The 9' Ram van was new with less that 1 400 miles and I experienced no issues with the vehicle.August L.
It took about 20 minutes to get the keys and set up the information. But everyone was very nice and professional!charmain W.