Évaluations des clients Ludwig Repair Shop
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Ludwig Repair Shop
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SHARON C. le
No improvement needed. Great service.
Jeffrey T. le
Fast and friendly. Great drop off experience!!! The Victoria Sam Houston location could take some lessons from these folks!!!
Ronnie R. le
Very professional.
kyle G. le
U-haul storage is cluttered and overgrown. Service is rude. Hours are poor.
Michael M. le
Outstanding experience!
BRYANT SCOTT B. le
Very good customer services
tonya F. le
Make sure 1 800 U-Haul truly knows what's in stock I was given the run-around till finally Hallettsville
Christina G. le
never experienced such a horrible uhaul reservation. day 2 of waiting for a manager to call me back to start a formal complaint
KENDALL M. le
Ludwig Repair Shop has some of the friendliest people around always great interacting with them.
Kimberly C. le
It was very easy to drop off the trailer as the business was closed. We just pulled it to the back of the store and left it there. There had been a lot fo rain so the parking area was very muddy.
JAMES Z. le
Great customer service!
Douglas V. le
I have a huge complaint regarding the first location in Victoria,TX! It was horrible. I reserved the 27ft truck on line for pick up Saturday morning at 7 am. Almost an hour later, my credit card was charged and a truck was not available! Thank goodness for the store in Hallettsville! I had to drive my personal vehicle addition 60 miles to pick up a truck! Along with that big inconvenience I had movers sitting around 3 hours I had to pay!
Paul A. le
Dropped off after hours. Everything was labeled clearly on what to do. Talked to Linda on the phone the day before and she walked me through exactly how to check in after hours. Piece of cake.
Marissa I. le
Location was fine; Linda from scheduling was extremely unprofessional and unfortunately, since she was called by the owner of Ludwig's on speakerphone, I heard what she said about me. Due to the issues with our scheduling and the attitude of your scheduling manager Linda, I will not using Uhaul again.
Mark S. le
Believe you owe $50. My 8am Wed appointment at Yoakum Tx was not honored. Thank goodness Ludwig came through.
judy J. le
Everything was just fine!
JAMES Z. le
Mr. and Mrs. Ludwig are great to work with every time needed. Highly recommend them to anyone.
DEBORAH G. le
The pickup location had excellent customer service. However I ordered a truck to be picked up at the Victoria TX location. They called and confirmed friday morning. Friday afternoon I get a call telling me I will have to pick up the truck in Halletsville which is 90 miles out of the way. They did give us an extra day but charged us for the extra miles. I don't feel this is fair. I feel the Victoria location rented my truck out from underneath me since they called friday morning to confirm. Cost me extra money to pick it up in Halletsville and wasn't filled up. Had to stop and put gas in it right away. Did not find out about the change until 2:30 friday afternoon. Was not happy with Uhaul service this time.
Darla S. le
Ludwig’s is a great place and very easy to work with.
Adolfo L. le
I was supposed to pick in Victoria but the equipment was not available. The sales associate Jason lied to me a number of times. The associate at the pickup location was awesome considering Jason put him in a bad position
James W. le
Very friendly people.
edward M. le
Very friendly counter help!
MIKKI LYNN H. le
This is primarily a repair/retail sales shop. Uhaul rentals are a side job. I had to wait 15-20 minutes because the old man was trying to sell a chainsaw to someone, who eventually decided to "come back later." During this time, there were 2 other people in the store that were available to help me but couldn't because they weren't "trained" to assist with Uhaul rentals. I should've rented from an actual Uhaul dealer as they have multiple people trained and ready to help; I would've saved myself the frustration. If you're in a hurry, this is not the place. However, if I want a chainsaw, or to have one repaired, I'll certainly keep Ludwig's in mind.
Brett P. le
Anthony was really helpful and great to work with on the rental.
Ray L. le
Anthony from Ludwig Repair called the morning of rental 26 Dec. We established a 4 pm pick-up, as Anthony stated they were there until 5 pm. I mentioned I was traveling from MS to TX. Due to heavy holiday traffic my ETA was 4:30. I called before my arrival time and spoke to an unknown female associate and told her of the delay. She said, "that was unacceptable". I inquired of what she had meant but she did not reply. Anthony came to the phone and I told him of my delay. We discussed the delay and he told me, "I would have left earlier". After I expressed my concern of the unwanted advice from Anthony he hung up on me. Since I was driving and at a disposition and trying to safely get to the destination to pick up the trailer I called my mother in the local area to ask her to call the pick-up location to see what she could work out with Anthony. After repeated calls she was able to get in touch with Anthony and he agreed to stay until 4:30 which was my arrival time. He told her that I had changed my arrival time 3 times which was not true. I picked up the trailer without any problem and with only business discussions. I gave Anthony a $20 tip for his troubles. My take. Unprofessional! Zero customer courtesy! Keep your advice to yourself? If you can't support the hours that you post then get out of the U-Haul business. I am sorry for the inconvenience but I feel that I met the requirements of the contract agreement. Thanks
Jo Ann G. le
I wish I could have rented this vehicle in Gonzales, Texas so I would not have added an extra 60 miles to the mileage.
KAREN P. le
No problems at drop off.
Monica H. le
Very friendly people. Great service. A thing and James were great to deal with. We highly recommend Ludwig.
Monica H. le
It was a pleasure to do business with the good people at Ludwig Repair Shop. Anthony made the U- Haul rental process easy. I highly recommend contacting them with your moving needs.
bob M. le
Excellent service. Keep it up!
Craig C. le
Very convenient. No problems.
TAMMY B. le
Very difficult to drop off due to so much junk and did not appreciate giving a cash deposit at pick up location and the drop off location gave me a check when I asked for the cash was told they do not have cash on the Uhaul side what ever that means would not use that location ever or recommend it
Alice J. le
It was so nice to be able to drop off the trailer in Hallettsville. The Ludwigs are very nice people.
JOHN B. le
I have rented various U-Haul trailers from Mr. Ludwig over the years. My experiences have always been very good.
JACK B. le
I absolutely do not know what could be improved with the folks in Hallettsville, they are great to do business with and I will use them every chance I get. They are down home country folks who know how to treat their customers.
Kenneth H. le
had to wait about 15 minutes before we could start the pickup process.
Mark A. le
Outstanding service. Will definitely recommend to anyone needing to rent from Uhaul.
Conrad N. le
Our personal preference would be stick shift, but we know it is becoming a lost art.
BRIAN C. le
Nothing here at all either.
shaun L. le
The lady who checked me in was rude, crude and socially unacceptable. She was not helpful and extremely rude. I would not recommend this location to anybody. I can be reached via email or at 713-614-1564 if you wish to discuss.
ANNE P. le
Anthony was great to work with. He even let me borrow an adaptor for the trailer lights. All in all, great experience.