It was a last minute rental, I called to inquire and left a voicemail. Mr Johnny if I'm correct returned my call and answered all the questions I had. He was very knowledgeable and welcoming. Will rent again from him when needed again. Merci.
Trichonne Robinson
Customer Reviews for Lumber Yard FSBS
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Friendly staff. Quick and easy
tonie moutraGreat customer service!!!
Artimease DavisVery nice and professional staff, also price was excellent
harry williamsExcellent customer service. Very knowledgeable and informative. Wonderful management. Will definitely use this provider again!
david wiseThe staff was very courteous and helpful and I will surely use them again
Michael WilliamsGeorge was super helpful and friendly while picking up and dropping off my truck rental. The location was safe and easy to find and navigate.
KAYLIE OCHOAI've been getting my trailers from this property for more than 5 years and the customer service is excellent! Never had an issue. He explains the rules well and is very polite!
Ladarryl CampbellThis is my go to u haul place
Deyon BatisteThe process was instructive. The agent was friendly.
Claudia BlakemoreFriendly, helpful, and convenient...
George OgboGary friendly helpful in courteous and professional.
DAVID ROYPure Perfection
Herbert ReevesThis was my second time renting from this location and it is the very best experience you can have. George is the nicest and most accommodating of people and I could not think of renting from anyone else. There is nothing to improve.
Karl BlenchExcellent service
Marla DavisNick was amazing. He was pleasant patient and polite. A great asset to your company. I will definitely come back for sure. best U-Haul experience ever.
Toni EphraimThis is by far the best location I have ever been to. The customer service is fantastic. They make sure you are well taken care of. 10/10 recommend.
Lauren HecklerTe Staff is very pleasant. The manager George has been most helpful.
Stanislaw RucinskiThe attendant was very friendly and very knowledgeable. I really appreciate how simple this process was for my move. I will definitely be using this service at this location in my future move.
Loralei ScottI had issues with the not so easy navigating the website! Customer service was helpful! Thw last issue was getting into the lockbox to get the keys! The lock was rusty and difficult to open, As i was sranding there struggling I stepped on an ant pile that was right in front of lockbox. Needless to say that I have numerous antbites!!
Judith HecklerNothing great experience
Carl RabotteMr. George and Mr. Owens have never let us down!
SHAWN SCOGGINSNothing everything good very nice people ☺️☺️💖💖
Rita GreenBest of the best Uhaul location A+++ service thank you
JAIME MUSNIThe self check in and self check out is spotty . Although we were sharing our location properly , we frequently received error messages throughout the process and had to start over many times. We now know that we we will need to arrive at least an hour before pick up time to start the process if we ever use Uhaul again .
Christine WillsonI am happy with the service
EMMANUEL TORMENGreat customer service ,Overall it was easy and a smooth transaction . The owner was very informative and very respectful .
Jasmin KeysGeorge was great. He explained how everything worked on the flat trailer we rented. He was awesome.
Bruce FoxMr. Nicholas was very helpful. I will always get my uhaul from there. I would like to thank him for giving me the best customer service.
owentheo gilfordAlways available! George is very helpful.
Cynthia toldsI love Uhul!
Mehari AyeleNothing everything was great!
John PerryEverything was excellent, from the online Checkin to the online drop off. The equipment was in excellent condition.
RONNIE DANIELSGeorge was very helpful! Thank You!
Elizabeth SarinanaGeorge was very helpful and I would recommend his services.
Candice BruceExcellent customer service!
Munirah JinwrightStaff was very friendly and helpful
Diane RobinsonUsed app for drop off.
JAMES WEAVERexcellent attention!
roger sanchezWe dropped off after hours. We appreciated the opportunity to be able to do so!
Cristina BellardNothing needs improvement everything went great.
Jersey CrawfordEverything was great!!!
Channing JohnsonGeorge was Great!
Laarreaver BarnesThe guy there was terrific!!! Very nice and easy going. I would recommend his location anytime
Scott PageGreat service from this location. Very professional staff.
Plasee ConwayNothing to do with the location or the equipment. But uhaul in a whole far as quotes and what you actually pay can be ridiculous. I was quoted one price then at turn in end up paying almost double and That's doing EXACTLY what I said I was going to do in the quote. That's just crazy you guys should at least give customers an price that's at least closer to what's seen before pick up or what will be the end charge.
EARL BALLARDI travel 6,5 miles to be served at this Lumber Yard site versus traveling 0,9 miles to a not so good location. That should tell you something about the service.
Shawn ScogginsWonderful customer service.
Deannalee FrancisThis was the easiest and pleasant experience here. Amazing people! Keep up the good work!
Nicole CoxUhaul Truck Rental was great during my moving period. Thanks
Nellie JonesTruck is not well maintained, needing some tune up. Very slow and not responding well in acceleration. Otherwise the service was good and easy. Just the truck is horrible to drive
Jonathan VasquezFix the Truck water ruined our furniture
Sharina MasonVery nice and professional people.
harry williamsThat location is managed by Mr. George. He makes sure to provide training with the equipment and answers any questions. He even called to check on how the move was going when we were on the road. I appreciate him so much h! He is a very valuable representative for the Uhaul brand.
LAVADA Y HarrellGreat customer service, friendly and very helpful.
Letitia HoustonExcellent customer service thank you Jorge
yanelli azizQuick, professional, and friendly. Highly recommended..
Edward ArandaEverything about my experience was top notch. The guy working there was professional and helpful. I couldn't ask for anything more.
Peter NinoThanks for the outstanding services and very professional team work. It was very easy and simple to get exactly what I needed with big smile on the face. Really deeply appreciated and thank you for your services.
MOHAMED EBEID