Great service
gregory Ratliff
Customer Reviews for Lynns Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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We dropped after hours . So we don't have any feed back about this location. But the U-Haul app was great .
justin burkettI made a reservation for a 10ft truck and instead was upscaled to a 15 and upon going to get my truck and trailer the office was closed and I had to contact support who said they would widen my pickup window and instead cancelled my reservation. I was pulled around for 2 hours and severely inconvenienced just for them to bounce me between two more associates and up-charging my truck rental.
Xavier WilliamsLynn's service center was awesome!
Jason HartEverything was great.
Bobby SextonThe staff was very helpful, backed the dolly into place and disconnected. Was extremely apologetic about the condition of the car dolly and our experience with it.
David BresslerGreat service!
Sherry RogersWhen returning the trailer was told to "take it around back and line it up with the rest of the trailers. No one came around to assist. Was left on my own to figure things out then I had to ask for a receipt. Would not recommend this location to anyone.
Frank JonesThe 6x12 dual-axle trailer I rented was in very good condition and towed as good as any trailer I've ever pulled. Merci.
Jerald L HetzelTruck and trailer were good and service was friendly but truck needed new driver's side windshield wiper. I changed in Etna Ohio. Thankfully U-Haul refunded me the cost of the wiper.
Gregory CallEverything was great
Morgan SmithVehicle was a little dirty. Tried to do the pickup review at the time I picked up the truck, but the uploaded pic that was required kept on spinning and wouldn't upload. Overall I would rent again from this location, they are friendly people.
robert ellisEasy and accessible
WILLIAM DEANGreat folks!
BRIAN YAGERThe folks at this location have home town friendly and personal service exemplary.
Oscar MillerIt was difficult to find a proper spot to part the rental truck but was able to do so.
Winston StattonTheir was dog hair inside the cab and a lot of it in the back box. I had to clean my furniture before taking it inside my home. This was unacceptable!
JAMIE HADLEYWent to drop the trailer off and there was a sign on the door " closed for the week - on Vacvation" With no help, finally unhooked the trailer and completed the online return. They should notify that they are closed for the wqeek. Very Poor!!!!
Gordon PageEven though I was told that there would be a note in the system regarding my missing dolly so I could be refunded. The person at Lynns Service Center said there was no note and then he charged me for the missing dolly. So not only did I pay to rent something that wasn't given to me, I had to pay a fee because it was missing upon return. There needs to be better communication between uhaul and its centers.
BLANCHE RODRIGUEZPersonnel was very informative and courteous. Highly recommend to anyone.
Elizabeth RichardsYou are told where to put the equipment, but you are on your own to get it there.
stephen tateFast, Friendly, and efficient rental. Thank you
RICHARD SKINNERWe came in at 5 minutes to closing, yet the gentleman at the counter was very friendly, and had no problem taking our drop off. The location was easy to find, and plenty of room to maneuver the trailer and vehicle. great small town service.
Rachel ChambersMore details in regard to mobile check in potential problems. Web site said my location could not be determined. Had to wait 30 minutes on the phone for customer service to tell me how to resolve my phone settings
Rick WilsonDropped trailer off after hours as drop off location allowed it. Followed instructions on paperwork and despite trying on 2 separate IOS devices could not flag location for return. Luckily employees still at location to help. After employees attempted a couple times they were able to check returned trailer into system. Please check your online user return systems
Jeremiah WilsonTrailer pulled well, no complaints.
LINDA GOLDSBERRYOutstanding
Ross PorterGreat service
Barbara Mccorkle2nd time the dolly i ordered wasnt in truck. I grabbed one that was sitting out cause i paid for it. The check in needs better interface. It took forevervto load, which may have been.my connection, but there are no instructions, it just says please wait... my experience this time was better than last time, but not great.
Lindsay StantonTruck had a popping in the front end. Hadn't been cleaned in a while based on the amount of dust on the dash. Still had spilled coffee spots in and around the cup holders. Mileage was off when I picked it up and of course when I went to dispute that the website wasn't working ( not a big deal as it was only 2 miles). Upon dropping off I was told to make sure it was on location by 10:00am on a Sunday (to avoid being charged an extra day). Because the location was closed on Sunday's I was charged a $20 after hours fee. I also was charged an additional $30 for fuel even though I took a picture showing it had adequate fuel to match the mileage. It was my only option at the time so I didn't have a choice but to be taken advantage of. Would not recommend anyone unless you're prepared to get ripped off.
GEORGE ELLISI don't think you can impose on this location it was perfect very courteous people equipment cleaning easy pickup easy drop off very good experience
Wayne WilsonClean vehicles and properly mantinence them. Had a miss in the engine.
Amanda ColeDid just a drop off no one at office said due to sickness
Warren LangfordVery professional & friendly...I would strongly recommend this location for your moving needs.
Marvin NealThe 3rd agent managed to sort us out. Make sure if you do not have equipment at a specific location, that the customer knows where he can get the equipment and also that his equipment in fact was not booked. I wanted a 8 foot pick up and car hauler. Eventually I had to settle for a 20 foot truck and a car hauler. Thank you anyways, It got the job done.
MICHAEL SCHMIDTGet a faster printer
Elizabeth GubbinsFirst experience with u-haul, in Campbellsville renting the same type trailer, was complicated and very unorganized. I'm glad I found this u-haul representative. This time renting was fast, easy and efficient; the return was easy and uncomplicated. Overall, this time around was first class
WILLIAM SHIELDSvery friendly
Phil Corbin