Customer Reviews for M-44 Stor n Lock
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.David G.
Le client n'a pas laissé de commentaire.Keith B.
Le client n'a pas laissé de commentaire.Glen S.
Le client n'a pas laissé de commentaire.Duane H.
The whole experience was really easy, from set-up to drop-off, and the owners of the location were so nice!michael J.
Helpful, friendly, courteous. 5 Star!Steven V.
Le client n'a pas laissé de commentaire.BRAD M.
Noticed the truck only had 3 % oil life when I picked it up. Otherwise all good!laura K.
No issues at all. Check in was easy and the staff were wonderful. Overall a very pleasant and easy process.Melissa T.
Le client n'a pas laissé de commentaire.dawn L.
Le client n'a pas laissé de commentaire.bill G.
Le client n'a pas laissé de commentaire.Kenneth P.
I would not recommend UHaul the company. The lady in Charlotte was fine.Ann P.
The Belding store absolutely saved me! The Ionia store had only a broken truck and did not let me know this truck could not be rented. Belding stepped up at the last moment and provided a nice truck. I did have to drive quite a distance extra and I had to make quite a lot of phone calls to get the help I needed. I could never recommend U-Haul ever because they let me down and did not let me know that they would not have a truck for me. I rented this truck June 3rd, two months ago! They gave me a discount, but I had to pay people to drive extra far and it took a lot of extra time. It was definitely a bad experience, saved only by the Belding U-Haul and Helping Hands Movers. Thank goodness I called the evening before to check. I would not have known until I got there the morning of moving day. The gentleman at Ionia did not care, did not apologize, although he did offer to not charge me for the truck he did not provide. I did not need a discount, I needed a truck!COLEEN F.
Le client n'a pas laissé de commentaire.Deb J.
Le client n'a pas laissé de commentaire.Phil P.
Le client n'a pas laissé de commentaire.Barbara W.
Le client n'a pas laissé de commentaire.Beth N.
Very friendly staff.Kathy E.
Le client n'a pas laissé de commentaire.Phil P.
Horrible experience. UHAUL cancelled my reservation amd.forced me to pick up at another location that didnt open until 10 on saturday. Im appalledScott P.
Le client n'a pas laissé de commentaire.Christian S.
The over all experience was wonderful! Everything was explained well, the process of renting was quick/easy, and the availability of Dolly's and blankets is nice to have if needed!Kaylyn M.
Le client n'a pas laissé de commentaire.Jordan B.
Le client n'a pas laissé de commentaire.Venancio V.
The staff was amazing and super helpful. Not to mention they were extremely humble and comforting and my time of need.Destinany M.
facility closed when trailer returned, no agents available. They could not have counted 12 blankets as there were only 10. shows return date on day later than actual as well (which was when the store opened, I presume). Need a refund on the blanketsRichard D.
Le client n'a pas laissé de commentaire.Tyler M.
Le client n'a pas laissé de commentaire.William H.
No one was there when we dropped off so no commentkathy S.
Love the awesome customer service at the Belding location!! She deserves at least 10 stars! :)Breck S.
Fast, easy and overall pleasant experience. Will rent from them again should the need arise. Merci!Martin M.
Very friendly and helpful. Easy to get in and out of. Great job.Joe D.
Le client n'a pas laissé de commentaire.Scott W.
Le client n'a pas laissé de commentaire.Rex B.
We were scheduled to pick up in Greenville MI. The day before, we were told that that location was going to be closed. We had to drive further and Belding location didn't open until 10:00am. All of this was inconvenient. We were given an extra 50 miles compensation but, I really didn't think that was enough. Time and gas were important factors. This location was nice but not what we signed up for.Mike M.
Very helpful and friendly. I will definitely be using them again! -KristaKrista N.
Le client n'a pas laissé de commentaire.Jeffery P.
Le client n'a pas laissé de commentaire.Samuel C.
It was easy and quick. All on my phone, the check in and return.Daniel S.
Le client n'a pas laissé de commentaire.enrique B.
The online forms they used for the documentation was very slow, had to use the manual forms instead
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.Rollo N.
Charged for gas after I had gotten and filled back up to just under half. Charged for cleaning when there was no debris left in the truck. I have used Uhaul for all 5 of my moved and this is the Only time I've ever felt ripped off.MICHAEL S.
The people at m44 stir n lol were awesome people very nice and very helpful!! I'll rent from them again!!Susan M.
Le client n'a pas laissé de commentaire.Ross F.
Le client n'a pas laissé de commentaire.Kevin B.
Great personalities.jesse L.
We didn't realize the plug on the trailer had a boat plug and we had to go buy an adapter to fit our truck and plug in to the trailer. After we bought that adapter everything was fine.carol W.
Very friendly folks.Todd S.
Le client n'a pas laissé de commentaire.Ron M.
Le client n'a pas laissé de commentaire.jack B.
Ashley is by far one of the nicest human beings I have ever met and made my moving experience a lot less stressfuljim R.
I reserved my Uhaul to get picked up at noon. We got to the location at 11:50am and it was locked, the sign said open 10am-6pm. We waited till 1pm before anyone showed up. The girl was then very rude (her name was Ashley). We got our Uhaul to our home and opened it, we then found a huge hole in the middle of the floor. It was marked with a worn yellow X but my husband still cut his foot on it. We replaced the gas and returned it at 5:45 (surprise the store was closed). We left the keys in the drop box and left. We woke up today to see we were charged ANOTHER 25 $for the Uhaul because they claim they had to put 4 gallons of gas in it (We returned it with 7/8 of a tank, almost full and exactly how it was when we got it). This has been my WORST experience renting a Uhaul. I am beyond dissatisfied.alisa H.
Location was not well marked as a u haul facility, but the young woman inside was fairly knowledgible on the rental process, and made the process painlessjames D.
Awesome people to rent a truck from!MERIDITH W.
Le client n'a pas laissé de commentaire.Mark B.
Le client n'a pas laissé de commentaire.Laura H.
Le client n'a pas laissé de commentaire.JACOB Y.
We love working with you guys! Thank you!michael H.
Le client n'a pas laissé de commentaire.Kendall B.
I was totally happy with the way my needs were met. Dealing with this location was an awesome experience for us as we needed a u haul under a stressful situation.Kendra B.
Le client n'a pas laissé de commentaire.JEFF H.
Le client n'a pas laissé de commentaire.Dena L.
Le client n'a pas laissé de commentaire.James H.
Trailers need tunge jacks! Smashed three fingers trying to lower it to the ground.Bob L.
Very friendly staff! She did everything she could to rectify the situation. She was told there was nothing anyone could, or was willing to do, outside the area to rectify our poor rental experience and the fact that the truck was in poor working condition. I appreciate them going above and beyond, too bad U-Haul doesn't have the same morals as this location!!!Cassandra S.
Excellent customer service, very friendly.Jeff D.
Excellent personal service, great experienceDonald C.
Le client n'a pas laissé de commentaire.jeff P.
I don't believe any improvements are necessary the folks at this location were awesome to work with thank you so muchGary C.
We had trouble with a uhaul place on alpine in Grand Rapids with our u boxes and these kind loving people in Belding came to our rescue. We had to get a truck unload our boxes at the home where moving out of town the truck because alpine office told me it's gonna cost me more to have our stuff to a new home I was never told any of this .thank you M44 lock, store you guys are our angelsLORI C.
The folks at the Belding location were wonderful. We were supposed to pick our 26' truck up at the Stanton location. When we arrived,to store that was supposed to be open at 10:00am and was obviously unoccupied at 10:20am, prompted us to call the number on the door. We were greeted by a very adamant individual who kept yelling "does it look like a truck is out there?" He further went on saying that "he gave the truck away yesterday and had no record of me." He "could come by, but it would take him 20 minutes or more to get there." Fortunately the U haul general number was answered by Julie who was wonderful in getting us set up at the Belding location. Whoever is running the Stanton location is an embarisment to your brand.Stephen H.
Le client n'a pas laissé de commentaire.Pete R.
Lower the mileage rate that would helpPete R.
I wanted a van, sad about that, last minute though. I do not care for the Belding location, 1st call "no trucks available" but there were trucks parked at the location all weekend, 2nd call "no trucks at this location, can p/up at " Plainfield location" , too far, trucks at Belding location all weekend, 3rd call to Greenville location, perfect!, 4th call to Greenville location "no vans, truck at Belding or Plainfield", CSR at Belding location answered my son who asked about being late," we aren't open again until Tuesday, I'm not going to check and see if the truck is back til Tuesday. Bill came via email, extra charges; days and insurance, and the price you charge for gas on top of mileage? Wow, what a turn around! I spent over 700 $. moving with your company in the last 2 weeks. Is that a sales technique?Karen F.
Dropped off the truck after hoursMICHAEL W.
The uhau leaked! My boxes and mattresses got soaked. So very sad!!!!!TRACY F.
Le client n'a pas laissé de commentaire.BETHANIE M.
Le client n'a pas laissé de commentaire.VILETTA S.
Le client n'a pas laissé de commentaire.DALE W.
I was charged a cleaning fee and the truck was not that dirty. It was a little dirty and I was planning on washing it but could not find a car wash that the truck would fit in as well as return the truck on time. Thought the fee was a little expensive!SHAWN Y.
Le client n'a pas laissé de commentaire.Scott F.
Wonderful people and they have a convenient location.Jerry B.
none it was fast and easy and thay was real nice thanks so muchlinda K.
No improvements. These guys were great. They are a credit to the U-Haul company.JERRY B.
Le client n'a pas laissé de commentaire.abigail W.
Not a thing you're doing a great job and service for peopleEric R.
It was a furniture store and just a drop off location but the clerk (Ashley) was very friendly.GLORIA H.
Le client n'a pas laissé de commentaire.KIRK B.
Le client n'a pas laissé de commentaire.Danielle H.
Le client n'a pas laissé de commentaire.TIM P.
The truck did not run very well I called you all because it was low on coolant I was stuck and nobo I was stuck and nobody would help at Uhaul I don I don't know if I'll ever go through you all againERIC M.
I went in to speak to the speak to the manager and he was not there, others there very rigid, we have rules! not pleasant to deal with!!!!Bruce O.
The employees were rude, and the door on the trailer would not stay shut (latch would not close)THOMAS K.
Le client n'a pas laissé de commentaire.ANDREW B.