Friendly customer service
Raghib A.
Customer Reviews for Md Discount Furniture & Mattress
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Always good service will be telling are friends about this location thanks for excellent customer service
oscar V.Nothing the service was great and I will be renting from that location again
Jesse C.Excellent service. 5 stars
Wilfredo E.The truck was damn near on E when we got it but we were required to return it back on 1/4 of a tank. You all should do more inspecting and charge accordingly. I essentially paid extra money for it.
Emoni W.The representatives were extremely nice and very considerate and courteous, from the person who signed me in to the gentleman who shied me the U-Haul on down to the security person.
Sylvia L.The process was very smooth, and my interactions with staff was great.
Shontee B.Not a thing .I'm very happy thank you
lamont D.Reserved a pickup truck and the pick up truck was not there. What was available was a 10' truck and I had to fill up twice for my trip instead of 1x with a pickup spent $60 on has in sted of 25.
Michael W.Received poor assistance when loading car on trailer hitch. My shield guard underneath was damaged due to manager not knowing which trailer hitch would be a best fit for my travel.
Quardrelius C.I have no complaints with my service today
Ronald T.I was severely overcharged! I only drove 23,5 miles, I returned the vehicle with the same amount of gas that it had. And I had the vehicle less than 3 hours.
Ricardo B.Excelente trabajo muy. Limpio. Y muy buen servicio
JOSE S.Customer service was outstanding The vehicle I had only had 15k with good van technology. Will rent again
Curtis V.Keep up the good work
Gary B.I have no complaints
Ronald T.Instructions on how to check in were not clear. I requested an appliance dolly and furniture pads, which were not provided but I was still charged for.
Anita T.The gas was 3/4 Two halfway not halfway full but I returned it halfway full I just wish they would have checked it before telling me it was halfway full and I had to return it halfway full rather than three-way 3/4 to halfway
kianei B.The owner is friendly, and professional. He provided me and my son with efficient service and a clean van. I'm looking forward to acquiring another U-Haul Van from this location in 3-4 weeks. I'd definitely recommend this location to my family and friends.
Janet G.Wasn't informed that I was being charged twice for a one way trip
Tracie H.The representative was kind, polite and professional. We'd use this location in the future.
Clinton D.my family had always received great customer services with this location . Please Keep the good work going . thanks
Gary B.Je
Kevin A.Additional sign on return information other than key drop box
Ivry S.Put the sign for UHAUL people are looking
Vipul P.trucks was very clean inside and out.
Gary B.We are very much pleased with the services we've received. We only wish that there were a higher level of stars for this site. Thanks alot U-Haul at MD mattress in Oxon Hill Md
Gary B.Amazing customer service! Van was in a perfect condition...my 8 year old son pointed out it was super clean and fresh. We will be delighted to go back there in case we need their services again.
Anna S.The people were great. Very customer oriented.
Ruben R.I wanted a box. None was available. Used a cargo van instead. ...Have more verity of trucks at location.
CHARLES M.My truck rental experience was customer friendly
Donald W.It is very quick and easy to rent I would definitely be renting again
Aaron B.GREAT Customer Service! Best Neighborhood Uhaul Location….. 5 STARS!
Amber G.No improvement needed 🙏 YALL were GREAR
CHARNITA R.Nothing much everything was perfect
Margarine C.I was not happy that they changed the pick up location twice and the last time was less than 2 hours before pick up time. My original pick up was in Virginia and I was sent to Maryland to pick up the truck. Not happy at all. Original location was walking distance and final location was 20 minutes/15 miles away. I had to hire a Uber to go all the way to Maryland do pick up the truck.
Aurea N.This uhaul site is customer friendly
Gary B.Excellent prices as well as service
Tecoy B.I was not given the price Amy quoted. If you pull the call, we all heard her say a commercial rate will be charged of 0,39 per mile. However, the account was not properly documented & 0,49 per mile was charged to us instead. I would like a call back regarding this situation as well because I will be calling either way.
GRANT C.Not a thing great job
Jacqueline B.It looked like there were blood stains on the interior of the box in the truck
Jason B.Staff was very pleasant and help me release the parking brake before I left and assisted me with the key drop off when I returned the vehicle. The location is convenient, and we were able to walk in and get a vehicle without any hassles.
tracey W.The truck smelled of cigarette smoke and the tire was low in air due to a screw in tire. When I took the truck back the guy said he knew about it. This should have been repaired prior to loaning the truck out. I also tried to call the number on the receipt for assistance and it went to voicemail twice. How is this helpful?
Jennifer S.Have representative remind customers to fill tank to exact amount as pick up. We spent over $100 on gas just to be scolded at drop off. Not a pleasant experience and strongly considering renting from another truck company for future use.
Katherine M.Operator did not know how to use the mobile system. Socks and a crack pipe found in the vehicle's cabin.
Shawn L.Cleaner truck and quicker customer service
Tareq S.Stop charging out of the blue $160 "holds" that isn't made aware before someone arrives to your place of business.
Kirk N.Fast and courteous experience.
Shona J.AC not working. I drove over 95 miles without AC in 94F
Tuong T.Great Customer Service
April B.Location was in an unsafe area. We heard 2 gunshots nearby and a man laying in the street near rental location. Would never rent here again. AC worked poorly and back of truck needed swept out.
Matk D.This U-HAUL Rental locarion is conveinent and always have trucks and equipmenr available to rent.
manguanita S.As far as functionality goes, U-Haul got the job done. First, i was contacted less than 24 hours before my reservation that half of the items that I requested to be add ins were not available. I asked for 4 utility dollies, an appliance dolly and a furniture dolly. I received 1 utility dolly and 3 appliance Dollie's. A more timely notice would have allowed me to maybe find other options that had more of the equipment i needed. Very unprofessional.
Anisah C.This location is inside a run down furniture store, with what looked like used furniture. I wasn't sure if I was in the right place. The Cargo Van had trash left in it, behind the driver seat and other places. I had to give 2 Emergency Contacts when 1 should have been enough. I will never use this location again. You all need to learn what the word, Excellence means. Because this location is sorely lacking in it.
james J.I was charged a coverage fee that I did not agree too. My name and credit card information was on file and the manager decided to ask the person who driving if I wanted to add coverage instead of asking me . When I called him to tell him about it he was very rude and didn't find what he did was wrong
Akila S.Everything was excellent
oscar V.