Évaluations des clients MacMillans

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de MacMillans

Cote générale :

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YORKE B.
Évaluation :

I arrived early and they were busy getting their day started. There was a lot going on and I was suppose to meet someone there. They get things ready and I was ready to go in 15 minutes. Sorry I did delay them getting the paperwork done because of the meeting I had in the parking lot. They remained friendly and professional and all was done quickly. I surely would recommend this location. Thank you

Valerie N.
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Do not feel there are any improvements required. Excellent service with friendly helpful staff

Allister M.
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Le client n'a pas laissé de commentaire.

kevin T.
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Le client n'a pas laissé de commentaire.

KIM C.
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Le client n'a pas laissé de commentaire.

Joanne W.
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Le client n'a pas laissé de commentaire.

Liam M.
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Le client n'a pas laissé de commentaire.

daniel N.
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Le client n'a pas laissé de commentaire.

Katherine H.
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Well, I actually booked the trailer at a different location for 8:00 AM and when I arrived they took close to an hour to decide that they didn't have one, and sent me to MacMillans, who had one. I think that your booking system is complicated for public and service users, leading to this problem. I also still have an outstanding dispute with a previous booking, done completely on your online system, and left me dissatisfied. Katherine

spencer W.
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Apple maps sends you to a completely different place. Spent 45 mins trying to find it.

VALORIE N.
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Le client n'a pas laissé de commentaire.

Mike M.
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Not a thing

Cheryl-Anne P.
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Very friendly and helpful owner, went above and beyond to help me.

Frank M.
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Great service!!

Steve S.
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Le client n'a pas laissé de commentaire.

DANIEL M.
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everything was great

christa M.
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keep up the good work

Julien R.
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Le client n'a pas laissé de commentaire.

sharon G.
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I should of been told that the price is different and more if my drop off is at a different town. I Wasn't Told That At All!!!

WAYNE S.
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very clean

Tabitha I.
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There was confusion with the fact I booked online they weren't educated on how things work and this caused my picking the truck up to take over an hour . Then I had booked a dollie and it wasn't in the truck when I got where I was going. Then when I returned the truck more then 12 hrs early it took close to an hour because they didn't understand what to do about my refund. They did there best and worked hard to figure it out it was just very frustrating and took a lot of my time (I didn't have to spare) . And I also had three kids waiting for me sitting in a car because of restrictions so that was inconvenient for them.

margret D.
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all good even with covid-19 on the loose

bernard M.
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Le client n'a pas laissé de commentaire.

Emma F.
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Le client n'a pas laissé de commentaire.

Nathaniel J.
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Le client n'a pas laissé de commentaire.

Mitchell L.
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Le client n'a pas laissé de commentaire.

Sabrina S.
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Le client n'a pas laissé de commentaire.

chris B.
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Le client n'a pas laissé de commentaire.

KIM M.
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Gentleman was extremely helpful when I got there to pick up the trailer and another location had forgotten to put a hitch on my rental truck.

Daniel W.
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Nothing from my experience! Top notch service, was very impressed!

valerie W.
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Le client n'a pas laissé de commentaire.

garry F.
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Le client n'a pas laissé de commentaire.

eugene B.
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Le client n'a pas laissé de commentaire.

John S.
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The man that helped me with the pickup was extremely helpful and made sure we where hooked up properly...showed me a few hints for better towing. He was great!

John M.
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Owner has a great sense of humour and was very helpful

Justine P.
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Le client n'a pas laissé de commentaire.

James C.
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Le client n'a pas laissé de commentaire.

DAVE M.
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Le client n'a pas laissé de commentaire.

Fred H.
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Le client n'a pas laissé de commentaire.

martina L.
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Le client n'a pas laissé de commentaire.

nils A.
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Le client n'a pas laissé de commentaire.

James M.
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Le client n'a pas laissé de commentaire.

Barb M.
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We first tried to rent a cargo van and weren't told none were available at this location. It was subsequently referred to the Truro location who had one and arranged for after hours pick up. 52 minutes were spent on the phone with a variety of uhaul telephone staff. We left without the van and wound up with a 26 foot moving truck out of Antigonish the next day. There was screw up after screw up and we were hugely dissatisfied with this company and it's service.

Roger P.
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Office friendley and passed on needed info

Holly R.
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Open a little earlier.

ed J.
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The people at MacMillians Service Center are great. Very friendly and helpful. I've used them a couple of times now and have no hesitation in recommending them.

dan M.
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Very professional and everything was great , thank u

DAVID J.
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Have a better attitude . They were more interested in pumping gas than renting the truck.

Terry W.
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Everything went very smoothly.

gail B.
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The rental was clean, but I am not sure about maintenance. The rental took a lot of fuel. A lot more than one would expect , on the order of 1.5 x more. The service from uhaul was very good otherwise. No complaints with the service at all.

roland W.
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All good

valerie W.
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Le client n'a pas laissé de commentaire.

BJ H.
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Le client n'a pas laissé de commentaire.

Heather K.
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Le client n'a pas laissé de commentaire.

WILLAM S.
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Le client n'a pas laissé de commentaire.

Sean C.
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Gord MacMillan and his staff were great. Very helpful when estimating how much gas to put into the truck, and they were right on! Felt comfortable making the deal with Gordon.

James J.
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Le client n'a pas laissé de commentaire.

Robert R.
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Le client n'a pas laissé de commentaire.

Adel A.
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Le client n'a pas laissé de commentaire.

john C.
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I needed an open trailer i rented a 5x9 i could have used a smaller trailer but there was only 1 open trailer to service all of the new glasgow area and i had to go to antigonish , a 1/2 drive , to get this one

john B.
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Le client n'a pas laissé de commentaire.

timothy M.
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Le client n'a pas laissé de commentaire.

Bonnie M.
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Le client n'a pas laissé de commentaire.

Karin M.
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Le client n'a pas laissé de commentaire.

barb J.
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Gordon was very helpful in giving us options for our trip and we ended up saving money over our original plans. Everyone at the location was very friendly and made a stressful situation much more enjoyable. I would not hesitate to recommend them

KELLY M.
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Le client n'a pas laissé de commentaire.

Kushal C.
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Le client n'a pas laissé de commentaire.

dave R.
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More open about rental time. I originally asked for 24 hours, it was changed to 7 hours which caused a lot of stress. After I returned the truck a revised reservation came in for the original 24 hour request.

Carlene M.
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Great service, truck was clean and ready to go, would definitely recommend, was on the road in no time

SCOTT R.
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Le client n'a pas laissé de commentaire.

darren J.
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Le client n'a pas laissé de commentaire.

BERNIE M.
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everything was great

David C.
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Great service, very helpful. Had necessary accessories in stock.

ronalda S.
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Le client n'a pas laissé de commentaire.

Wayne S.
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Le client n'a pas laissé de commentaire.

Robin H.
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Le client n'a pas laissé de commentaire.

Brian M.
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The agent was very helpful and pleasant.

Tanya F.
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All good

Sherry M.
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Received word , the day before pick up, that the location changed. Didn't know this could happen, so was very surprised because we were on a tight time line. It was only 6 minutes away, so not a big problem. Everything else was good. The owner was very nice and helpful.

sandra T.
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I had never driven anything larger than a mini van and was a bit nervous about driving a truck. Doug was extremely patient with all my questions and very thorough in going over everything I needed to know.

Wayne S.
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Le client n'a pas laissé de commentaire.

David F.
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Very friendly and helpful staff.

GERARD P.
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The software crashed on the guy that waited on me, he was excellent with everything very helpful hooking up the unit. I felt bad for him as it took about a half hour to get me on the road and only because of the software issue.

Wayne S.
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Le client n'a pas laissé de commentaire.

Lauren S.
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Very helpful personnel!

NICHOLAS P.
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Excellent service and friendly, helpful

ashley M.
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Le client n'a pas laissé de commentaire.

Tanya F.
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Le client n'a pas laissé de commentaire.

Brad R.
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Small busy gas station that is a nice place to meet local people but sometimes busy to do business. Unpaved area to pick up trailer was wet and muddy - also rough potholes to drive through to get off the lot.

Stephen H.
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Le client n'a pas laissé de commentaire.

perry B.
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Le client n'a pas laissé de commentaire.

david B.
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It's over a decade since I previously rented a U-Haul trailer. What an improvement in the maintenance of your trailers!!! The last two before this one were larger two axle trailers with surge brakes, rented in Ontario. They were in sorry condition. The first one had to have the lights jury rigged to connect to my tow vehicle. Part way along my trip the tail lights failed, and I had to drive at night with the 4-way flashers on. It also required jamming a piece of lumber in the braking mechanism in order to disable the brakes and allow me to back up a slope. The second one had inoperable brakes which meant my tow vehicle's brakes took a beating. That trailer had been in an accident and the left front wheel spindle was bent so that that wheel tended to push the trailer to the right and made it highly susceptible to whipping at relatively low speed. Of course the tire on that wheel was badly worn. The problems with both trailers were reported at the U-Haul location to which the trailers were returned and the persons there didn't so much as even make a note of the problems. Terrible equipment and customer service!! I'm pleased with the huge improvement.

Daniel M.
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Le client n'a pas laissé de commentaire.

Kallee S.
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Le client n'a pas laissé de commentaire.

Zachary P.
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The truck was in miles. I was having to cross multiply and hope that my speed estimates were correct when driving, as in canada, all signs are metric. Make the speedometer easy to read in miles and kilometers.

mark M.
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None

Jason R.
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Best service I had with uhaul

DAVID W.
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Le client n'a pas laissé de commentaire.

Kyle M. | Expérience générale |
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Helpful staff and they went above and beyond to help me retrieve my belongings.

gerald F.
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could not get my deposit back, still wating for it in the mail

JOHN I.
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Everything was great

Non reviews have been submitted for this location.

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