Make sure the U-Haul has proper alignment.JEREMY D.
Customer Reviews for MACS Hardware
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Dickinson, ND 58601
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 7h am à 8h pm
- Sam : 8h am à 6h pm
- Dim : 10h am à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The cab of the truck was full of crumbs and pieces of food from the last person to have it and when I opened the cargo area there were a bunch of empty boxes and garbage bags and a broken dresser still in there from the last personRICHARD M.
The lady that checked me in tried to charge me a second time for the rental even tho it was already paid for. When i asked her what she was chargeing me a second time for she said i didnt pay the first time. I had to pull up my bank statement to prove to her it was already paid for. Very rude at this location!TINA C.
Le client n'a pas laissé de commentaire.SHANNON K.
Le client n'a pas laissé de commentaire.ROBIN L.
Staff was very helpful and patient when we needed to make several changes due to some unexpected medical events. Very accommodating.ALYSS J.
Le client n'a pas laissé de commentaire.JERRY H.
Le client n'a pas laissé de commentaire.DESMOND S.
Fix the lights on trailers. Drive 600 miles with running lights only on trailerROBERT C.
Nothing, everything was great! Pickup and drop off went smoothly and quick. Service was excellent, professional, helpful, and friendly.MARIA K.
Le client n'a pas laissé de commentaire.BAILEY R.
Jacks would be great.ROXANNE W.
For meâ€¦everything went nice and smooth! My truck has a 4 inch lift on it and the guy from Macs was so helpful in finding the right drop hitch for my truck to be able to tow the uhaul trailer safely. Thank you for everything!CYRUS B.
Le client n'a pas laissé de commentaire.BRUCE W.
Le client n'a pas laissé de commentaire.Shayne D.
Too expensive I had trailer for 26 hours and was charged for 2 days, no lea waySHAWN S.
Macs in Dickinson is my go to for uhaul service always polite and helpful - I'm sure by my rental history you can see I rent a lot of trailers all over the country and I would put Macs at top of the list of work ethic and knowledge of what they have.STACEY B.
Le client n'a pas laissé de commentaire.CHAD S.
Unit worked excellent, staff was helpful and accommodatingTroy B.
Le client n'a pas laissé de commentaire.jacob A.
Excellent customer service, very professional and friendly.JENNIFER K.
Excellent service, professional staff, and always very helpful! Thank you to the team at Macs Hardware.KELLY P.
The windshield was full of bugs when I picked the truck upKIMBERLY D.
Le client n'a pas laissé de commentaire.Niki M.
Le client n'a pas laissé de commentaire.LINDA W.
Worst company ever! Two rental trucks sold out from under us and could not close down our home location and could not secure a start date on a new job out of state or housing due to U-Haul operational processes. In addition, we had moving crews coming in from out of state to help us move and the trucks kept being sold and nothing in the area to replace it. Additional time, expense, stress, risk of job and housing issues all caused with each Uhaul customer. Find another company and join the class action law suites filed on Uhaul!!! Tie your Vin number of the trucks to the customer's phone or reservation number and stop making unethical contracts that you can NOT stand by. Lie's, unethical, crooked ran company is too much credit for you dip shits!!!!craig B.
Macs was very helpful and quick to hook up the trailer. Great job!TIMOTHY CRAIG K.
Le client n'a pas laissé de commentaire.Isaac F.
Le client n'a pas laissé de commentaire.Jason M.
I needed a larger truck but none was available so I had to settle for a smaller truck. Now I'll have to rent again to move all of my stuff.LAWRENCE T.
Le client n'a pas laissé de commentaire.BRENDA Y.
After some mix up with scheduling (not by this location), I had a good experience. Everything got straightened out and was good.Peggy R.
Le client n'a pas laissé de commentaire.Jason Y.
Wish the uhaul came with a lock so I didn't have to use a padlock that can be cut with boltcutters. Also wish it had cruise control.TIMOTHY B.
It was a very positive experienceDION G.
All of the employees were amazing. The dispatch was great! It was a very smooth process!!! Thank you all!!SHANNON B.
Le client n'a pas laissé de commentaire.RICHARD S.
I had to drive 140 miles out my way to pick this up and back and I had to get a room because my pickup time was early in the morning and that was my packing day to load up. So I wasted time and a lot of extra money and didn't even get a discount. They said oh we will give you an extra day. But for what I had it 3 days and I didn't need 7. For $810 I'm pretty upset. I planned this trip for 2 months .GINA K.
Ensure that the truck the customer rented will be there on time and not 100 miles away at a different locationClyde B.
I rented the 10 foot truck for a move across state. Nice new truck. 6400 miles on it. I would highly recommend hearing protection for anyone rent one of these for an out of town move involving hiway speed. The road noise was above safe level and bumps sound like a shotgun going off in the cab. BTING HEARING PROTECTIONSteven O.
Make sure the truck is cleaned. I had to clean the previous renters trash up so I didn't get charged the $25 cleaning fee. After cleaning up after others, I was pretty upset I was charge for mileage.Brett T.
Le client n'a pas laissé de commentaire.STEPHEN H.
Unfortunately, the 26' uhaul was not available, so we had to drive to Rapid City, South Dakota on Friday instead of Saturday, then had to go to Dickinson on Saturday morning for the auto hauler. We got there in the morning only to find out that the uhaul computer was down, so had to wait some time for the uhaul. The workers at Mac's were wonderful and called us when the site was back up and the hauler could be picked up. Unfortunately, these two extra days and times added a lot of stress to our already stressful moving time.Ryan M.
Le client n'a pas laissé de commentaire.JAYDAN B.
Friendly customer service, helpful, and professional. Merci.Kelly P.
Le client n'a pas laissé de commentaire.STEVEN K.
Make sure unit is clean and ready. We had to drive 113 miles to pick up a truck that wasn't even cleanMELISSA H.
Good serviceJESSICA S.
They were closed at the time of our drop off, but the area was clean and the drop box was easily found. Merci.Shannon F.
Le client n'a pas laissé de commentaire.KIMBERLY T.
Le client n'a pas laissé de commentaire.Brittney L.
All the folks at Mac's hardware are great ! And friendly Heather always smiles and very helpful that's great customer service thanks Guys !Dean M.
Le client n'a pas laissé de commentaire.MONICA R.
Le client n'a pas laissé de commentaire.CLEMENS N.
More trailer model optionsRODNEY T.
Having to use your personal phone to rentDONALD Y.
They were friendly and quick to help outMichael L.
Le client n'a pas laissé de commentaire.DELANE T.
Le client n'a pas laissé de commentaire.JEFFREY W.
Le client n'a pas laissé de commentaire.RICHARD K.
Dealing with uhaul is a miserable process. I felt with 3 locations. Each one as terrible as the next. Customer service is useless and hold times we're in excess of an hour each of the 3 times I called!Tyler S.
Even though I had a great experience I was upset that the truck I wanted was at the pick up when I arrived! I ended up having to get a smaller truckCATHLEEN L.
Le client n'a pas laissé de commentaire.CARL K.