This is the only place I will rent a u-haul. The gentleman that runs the place is wonderful. He's always been super good and helpful.Deloris G.
Customer Reviews for Macs Liquor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Mac is always extremely helpful and courteous.Elizabeth H.
Le client n'a pas laissé de commentaire.TaTanise M.
Macs liquor location is fast and friendly!Ryan G.
Great serviceJoe H.
Did not receive a receipt !!!Robert D.
Le client n'a pas laissé de commentaire.Janet G.
Owners were friendly and helpful.Michael W.
He looked into my bill, and told me that uhaul sets the price, not the store. So now, Uhaul can go stick this trailer up their rear ends for sticking it to me with a ridiculous price. Really??? 170 for not even a 1 day rental. Shame on you.Greg W.
Le client n'a pas laissé de commentaire.Jackie D.
Le client n'a pas laissé de commentaire.William W.
Le client n'a pas laissé de commentaire.Andrew W.
Justin that helped with my rental was awesome. He was very helpful with the entire process. Great guy.Stephanie L.
drop this locationrandall M.
Le client n'a pas laissé de commentaire.Gabe H.
Le client n'a pas laissé de commentaire.James B.
Owner very helpful. Friendly. Great experienceRichard M.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.Debbie L.
Mav's is my go to U- Haul rental of choice, always ready, always nice clean and good running trucks and vans, highly recommendedClyde H.
Have the equipment ready to go.Steven N.
The pick up and drop off locations were fine. Staff was friendly. The issue I had was with the truck. Roof leaked an got our pictures and my daughters collectible dolls wet ( she has been collecting for 17 years) they were put up above the baby in "moms attic"....well, seems as of mom needs a new roof. How do you explain that to a girls who was told they would be perfectly fine away from heavy furniture. The truck needed to be serviced, steering wheel was way off center and something in the front end loose and making clunking noise over bumps. Was not expecting a Cadillac ride but seemed unsafe. And the tires may have been bad becuase this thing was sliding all over the road for a 5 hour drive through the rain. Very bad experience. Then after 780 bucks for 2 days, got hit with an additional 65 bucks for going over on alloted miles. Must be my fault that there weren't any trucks avail right next door to both locations and I had to pay for that mileage. Whatever....next time, will use PenskeRobert L.
Le client n'a pas laissé de commentaire.LAUREN S.
Awesome customer service!Jack Y.
The owner/manger was very nice and helpful.SANDRA G.
Great service from this customerRoy M.
Owner was very nice and personable. Hooked me up at pick up and guided me back into the same spot at drop. Will use again if needed.Janet M.
Le client n'a pas laissé de commentaire.Debbie M.
Le client n'a pas laissé de commentaire.anthony H.
Excellence personifiedLarry D.
Le client n'a pas laissé de commentaire.Angela H.
The service at this location was perfect. The equipment was in great condition and everything I reserved was ready on time. The service was friendly and helpful. I'll gladly use this location next time I need moving equipment.Richard J.
Le client n'a pas laissé de commentaire.WILLIAM L.
My trailer was not reserved as promised at marshall location. But was given a substitute trailer after calling another location to ask for help. It all worked out.SHERRY H.
Check out their lovely garden in back!Richard K.
Friendly and fast service. Had just what I needed. ThanksTERRY C.
This guy is excellent, and professional, will use again . Thanksreese R.
Le client n'a pas laissé de commentaire.Frank H.
Le client n'a pas laissé de commentaire.John D.
Very help when he noticed my car was not secures properly and was slipping off the dolly. Because of the instructions given by the previous Uhaul location. My battery went dead on my car and I had to replace it before I could unhitch my car from the truck, it was less than a year old battery!!!!!. I was told how dangerous traveling with my car the way it was secured incorrectly was.Wyvona W.
Le client n'a pas laissé de commentaire.Stefan M.
Our Uhaul rental experience was fantastic. The gentleman that helped us was top notch. He was an expert at connecting the equipment (closed trailer) to our vehicle. He was pleasant and very knowledgeable. I recommend this location for all your uhaul rental needs.JERRY P.
Le client n'a pas laissé de commentaire.JACKIE M.
Took back after hoursJames R.
Le client n'a pas laissé de commentaire.RON K.
The gentleman was so nice and helpful. I'll definitely go back there when I need a uhaul.KARIM I.
Drop off agent was very professional. Friendly and very good at his job. Recommandé.Robert K.
Lower the priceDEBRA M.
something went wrong with milages that was recorded my milage should have went overJAMES S.
Excellent service!Roderick H.
Not a thing. Excellent service!Elizabeth H.
Le client n'a pas laissé de commentaire.DARRELL D.
The truck that I reserved was not there when I went to pick it up in longview. So i had to have someone take me to Kilgore , which was out the way for me. I had movers waiting on me that I had to pay by the hour, then once we get there, the dolly I resrved was not available, and i had heavy washer dryers , fridge to move. The entire experianc was bad, and i should have been given a discount!Chandryus B.
Le client n'a pas laissé de commentaire.JERRY H.
Le client n'a pas laissé de commentaire.TERRY B.
Answer my questionsChristopher S.
Le client n'a pas laissé de commentaire.Larry M.
Le client n'a pas laissé de commentaire.CAROLE W.
Been doing business with David at Mac's for a long time, but mostly on the liquor and lotto ticket sales. David is a really nice guy.DUNCAN SHULER L.
Very good experienceEDWARD T.
Manager personally cleaned out trailer and insured safety of trailer hookup.Thomas S.
Le client n'a pas laissé de commentaire.Teresa L.
The owners of this neighborhood uhaul were super friendly and helpful.Kari H.
Le client n'a pas laissé de commentaire.Jason B.
Le client n'a pas laissé de commentaire.Jeremy B.
Le client n'a pas laissé de commentaire.Lance B.
Easy drop off.ROMAN B.
Nobody been there at any timeSamuel A.
This location was closed when we dropped the Uhaul off so I can't comment on anything other then location site.CHANDLER S.
Le client n'a pas laissé de commentaire.Matt R.
Le client n'a pas laissé de commentaire.jamond B.
Le client n'a pas laissé de commentaire.JAMES W.
Neither the U-Haul app nor the website would allow me to associate the rental for electronic check in.TIMOTHY W.
Mac's Liquor was where I picked up & returned the trailer. The owner was very conscientious, friendly and took the time to make sure that I had everything needed for a safe rental experience.June A.
Le client n'a pas laissé de commentaire.BEAU B.
Le client n'a pas laissé de commentaire.PEYTON D.
The van had a broken tire sensor (all tires were full, the dash displayed a constant warning) and it is in need of an alignment (wheel was pulling to the right) I received the van with a dirty cargo area with food crumbs and several water bottles present. The cabin had sand and water bottles as well. Needs to be vacuumed out.Robert Z.
The costumer service was amazing. The owner friendly and helpful.andrea B.
Not a si gle thing. The whole process at Mac's was the easiest I have ever had with rental equipment. Easy peasy. 1 2 3Clyde H.
Le client n'a pas laissé de commentaire.David N.
Best service. Quick check out and check in. I called to say we would be late returning the trailer and he was so kind and said get here when you can. Stress relief for sure. Thank you sir for your kindness. I will return to your store and will recommend to everyone!DEANNa G.
Le client n'a pas laissé de commentaire.Bryce H.
EXCELLENT CUSTOMER SERVICE!!bradley B.
Outstanding customer service and extremely friendly and helpful.BRIAN N.
Le client n'a pas laissé de commentaire.Michelle M.
Be openMALACHI S.
I only use Mac for our move needs. He's always above and beyond helpful and takes his care of his customers like family.LORI D.
The merchant tried to accuse me of damage to the uhaul. Then did not check the truck in when I brought it back to them WednesdayMonekia M.
Le client n'a pas laissé de commentaire.Sherry H.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.Kenneth O.
Not helpful at all and charged me another day even though i returned the vehicle on time! I call into uhaul to get it straightened out and it was going to be a 45 minute wait. Uhaul is the worst company to rent from and I will be telling everyone I know.Joseph C.
Hot ass move here in Texas, the AC in the truck was phenomenal!!!! Great customer service from the shop owner!James S.
The gentleman who served me was most friendly and helpful. I would gladly work with him again.RICHARD J.
No trailer lights. No straps. Low tire pressure.Cullen R.