Le client n'a pas laissé de commentaire.
Gregory W
Customer Reviews for Main Gate Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything exactly as it should be. Very smooth operation.
SHANE GTerminate this locations contract with Uhaul.
Jalisa JCarl is awesome. I ended up dropping off my uhaul truck 4 days early and Carl was extremely supportive in creating space in his parking lot to get two big trucks dropped off early. Thank you Carl!!
Alex MEverything went well.
Brenda RQuick professional service. Highly recommended.
Michael LCarl was most courteous and helpful helpful when I reached out by phone and when I arrived at the store in person. Thanks for the awesome customer care.
Dawson WWonderful service and super friendly. i am extremely satisfied! :)
Sabrina CEasy like Sunday morning
Mason BThis location was amazing, very friendly and helpful. I would definitely recommend
Belinda QThe owner was very nice.
Dyshaneka HCool
CHRISTOPHER SReturn my deposit ASAP
SHENA WShould not have had to pay for the extra mileage because Sherwood gave my original truck away, therefore causing me to use more miles than originally planned.
Taylor JWonderful service fast and convenient
Shana GLocation had posted open/close yet we arrived 15-20 minutes after stated open time and owner was not on site. Small business owner so understandable he can set his own hours and take care of personal needs/appointments. Very helpful and friendly via phone conversation. He gave us great instructions on how to complete our return in his absence and we received email notification that is was completed.
David VThe front desk person was great!!!
Clayton NManager was willing to help me on his day off and was very pleasant
Kyle PThe truck and trailer were ready, connected and fueled up when I arrived. There was nothing that I would change.
Paschal AArrived at 11:15 business was closed sign said will return at 1:00 pm. The lot is cramped. No return area. I called pickup uhaul and got area supervision. The area supervision said drop it and leave. Had to make a seperate trip to get deposit. What business closes over an hour around lunch time?
Michael HCustomer service representative was great.
Ester ENothing everything was great
Penny JThe attendant was mist helpful in deciding what size truck was needed
Michael PAssociate very pleasant atomosphere
Tarese CCarl provided excellent, friendly service and made the experience quite easy. The front drivers side head light seemed to have a short as it would not stay on.
Ginger PExcellent
ronald dNo comment
Anne PLe service a été excellent.
pat bThe agent was short tempered with his instructions and his customer service attitude could use some retraining.
Terry CRien
Robert CJerry was awesome
Tanesha WI had a reservation at the Cabot, Arkansas location, but when I got there, they were closed. And I had to drive an extra 50 miles round trip to get my truck and return it., which cost me and extra $40. Through no fault of my own.
johnny CI will definitely recommend this Uhaul location. Picking up my Uhaul was easy and the gentleman that assisted me went above and beyond to make sure I was taken care of. Fantastic service! Thank You!
LAQUISHA LNo sure this place needs improvements. It's in a great location and its personnel is very amicable.
misael sThis is the best Uhaul place I’ve ever been to I would definitely use them again
JAMES RIf you're going to change pick-up locations, please change it on this app as well. That didn't happen for me, and I ended up at the wrong location. Sending a text is okay, but you should make the location change on the app as well.
John TNothing at all, member was sincere, polite, and thorough. Couldn't ask for more.
Chad CCarl was very pleasant and helpful when returning truck and trailer. Gave me directions to his business and was very nice.
James MI have rented many u hauls and I have nothing to add to your services . We come back time an time again , only thru great service
Gladys LNo one was at the U-haul office in Jacksonville. Our catalytic converter was cut from our vehicle in Little Rock, AR sometime during the night Thursday. We waited for hours for someone to hitch our trailer to the truck after we had to reload the other truck. ( no one came to hitch the trailer to the truck) . The towing service stated they would be liable if something happen and U-Haul told us the same. We had to drive our personal vehicle and the U-haul truck to Texas. We were told by phone we would receive $500 per the transload agreement but we have not received any compensation at this time.
preteasta bOverall excellent customer service excellent environment very pleased nothing to improve in my opinion
LETONYA WThe vehicle was not cleaned out before rental. It smelled like cigarette smoke. I didn't have time clean it due to packing and leaving. It made for a long ride. Not a complainer, but I made it work.
BRYAN HThanks
Lionel m