Évaluations des clients Main Road Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Main Road Self Storage

Cote générale :

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DEBORAH L.
Évaluation :

When I returned the truck the doors to the office were locked. A man and a woman was working but they never looked up. I went back to my car and called and no one answered. During the day I called 3 times and left messages for them to return my call but I never heard from them. One message I told them my problem and one it told them it was very important for them to call me. There were leaks in the truck and some of my boxes and some of my furniture got wet and I want to hear from someone. I would never use them again if I don't get some satisfaction.

WILLIAM S.
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Le client n'a pas laissé de commentaire.

JULIAN A.
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Le client n'a pas laissé de commentaire.

TIMOTHY L.
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Don't change anything, already doing a great job

James S.
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The app still needs improvements, but better than the last time I used it.

John W.
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Le client n'a pas laissé de commentaire.

James B.
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Le client n'a pas laissé de commentaire.

FRED EVERETT D.
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Young man helpful and courteous!

David W.
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Le client n'a pas laissé de commentaire.

Kayla B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Jacqueline M. | Expérience générale |
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These units are maintained at a consistent temperature, but they are not climate controlled as advertised. Protect your belongings accordingly! Mold will grow.

Robert B.
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Disappointed they could not provide me a firm quote. Ended up more than expected.

WILLIAM H.
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Great folks !

Mary H.
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N/A

H F.
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Le client n'a pas laissé de commentaire.

Charles J.
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Le client n'a pas laissé de commentaire.

John F.
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Le client n'a pas laissé de commentaire.

Sean N.
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Le client n'a pas laissé de commentaire.

ken S.
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Le client n'a pas laissé de commentaire.

Alexis T.
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Le client n'a pas laissé de commentaire.

richard M.
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Le client n'a pas laissé de commentaire.

Katherine J.
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smooth transaction. clean truck.

Robert S.
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Le client n'a pas laissé de commentaire.

Glenn D.
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Plenty of help at a busy center!

William V.
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The van rented had >100K miles and rode poorly. The tire pressure sensor was not functioning properly. I checked the tire pressure to ensure it was safe to drive, but the sensor kept indicating inflation was necessary. That type of thing makes you wonder what else isn't functioning properly. All went well, but it was disappointing. Finally, I inducted we wanted a 2-wheel truck for our move, but one wasn't available so I had to use an appliance dolly, which wasn't as convenient, but did work.

Ronald M.
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Le client n'a pas laissé de commentaire.

Carl G.
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Le client n'a pas laissé de commentaire.

CINDY S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Jennifer M.
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Le client n'a pas laissé de commentaire.

KENNETH A.
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Le client n'a pas laissé de commentaire.

VAUGHN B.
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Le client n'a pas laissé de commentaire.

Michael G.
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The 26' truck pulled to the right, possibly due to needing a front end alignment. The storage over the cab also leaked and my items were wet. Excellent service at Main Road Self Storage. Very helpful and friendly staff!

Russell K.
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Clean, low mileage vehicle at fair price for a days' work.

Edward P.
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Your business is A OK!!

Jeffrey N.
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Le client n'a pas laissé de commentaire.

Bernice G.
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Le client n'a pas laissé de commentaire.

John S.
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Thanks these people are great

Randy M.
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I reserved a hand truck on the web reservation site 5 days earlier. When I arrived, none where available. Ended up not needing one. Other than that..... perfect!

Brandon S.
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Le client n'a pas laissé de commentaire.

MARY A. | Expérience générale |
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The facility was clean. However, there was a flaw in the roof and it leaked brown fluid into my unit, ruining my white sofa, elegant table, large mirror in gold frame, and family portrait. It was at least a month later when I went to my unit to find the damage done. They could have checked my unit and notified me, but did not. I paid $240.00 per month for the unit and did not elect to pay extra for insurance. Because I did not have insurance I was not compensated for the loss of my furniture and portrait..

Steven A.
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Le client n'a pas laissé de commentaire.

KARL E.
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Le client n'a pas laissé de commentaire.

Kevin H.
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Le client n'a pas laissé de commentaire.

Roger P. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Craig L.
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I have had endless horrible experiences at uhaul across the country. Dayton, Ohio; Savannah, GA; Rivers Ave Charleston, SC. This location proved your company isn't always that bad and it's possible to get respect t and have a great experience. The young lady who helped me needs to be recognized. Craig Lipton

Lucius C.
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Provided feedback yesterday. I though I had not received my final bill via email within 24 hours. I was wrong...overlooked email which was received within 2 hours of the return. So, please ignore the prior review.

John M.
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Le client n'a pas laissé de commentaire.

Duane S.
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Le client n'a pas laissé de commentaire.

Eric M.
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My fastest and easiest drop off ever. Excellent work.

john M.
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The pickup truck was clean. However, low tire pressure light was on which required stopping at a gas station to inflate. A nuisance but not a big deal. Truck was useful and price reasonable. Picking up and returning was hassle free. Good experience.

James M.
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Everything was good

Adrian A.
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Le client n'a pas laissé de commentaire.

Jeffrey F.
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Le client n'a pas laissé de commentaire.

Steve K.
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Le client n'a pas laissé de commentaire.

Diana H.
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Le client n'a pas laissé de commentaire.

MaryAnn C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

John C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kimberly G.
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I cannot say enough good things about the John's Island location and the people that work there. They are always super friendly and knowledgeable about your products. Always a great experience renting from there. Thank you so much! Kim

Kevin M. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Valerie P.
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Everything was perfect. The staff was professional and friendly and it was a very smooth experience .

Patricia W.
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Nothing to improve on at this location. Dale was incredibly professional and pleasant to deal with, the best U-Haul salesperson I have ever encountered. Give the man a raise. I was NOT happy with the booking process on line-: U-Haul moved me to two different locations three days after booking my original choice. The first one didn't even carry the van I wanted! Then the reservation was transferred to a location that was sold out for a month. Shouldn't U-Haul have access to their entire fleet inventory? I finally had to cancel that reservation and book directly with the franchise on Johns Island. It's a good thing they were so accommodating because I was ready to give up on U-Haul. Very disappointing experience. You people need to get your act together. I had to use at least 30 more miles because of the distance of the location.

Kara H. | Expérience générale |
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The building is easy to access and carts are provided for customers to move their things in/out to other floors via an elevator. ALL the staff are knowledgeable and friendly. They also provide a large choice of moving materials if needed. I highly recommend them to anyone on Johns Island and the surrounding areas.

Amy N. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Catherine M.
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Excellent customer service!

TIMOTHY B.
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Great job

Michael R.
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Le client n'a pas laissé de commentaire.

Dale B.
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Le client n'a pas laissé de commentaire.

Eugene M.
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Le client n'a pas laissé de commentaire.

Marilyn F.
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Le client n'a pas laissé de commentaire.

Arthur D.
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Everyone was very helpful and professional , will see them again.

Tamula D.
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I was there an hour and 45 minutes before I was straight. They did not have the vehicle that I rented and paid for online and kept getting confused as to what they did have. I ended up buying a hitch and ball plus an adapter and still didn't get a trailer. I ended up with a van. They called me 2 days later asking where the van was even though I returned it the same day.

Daniel L.
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Unfriendly,

Kenneth B.
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Le client n'a pas laissé de commentaire.

Abram H.
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Superb customer service, thank you kindly U-Haul

Russ K.
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Le client n'a pas laissé de commentaire.

John L.
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Le client n'a pas laissé de commentaire.

Janei G.
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Le client n'a pas laissé de commentaire.

JOHN S.
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Awesome! Dale in Charleston location and Bubba from Hilton Head location we're both great and easy to work with. Thank U-Haul for all that you do! Much love, John

daniel G.
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Le client n'a pas laissé de commentaire.

Karen P.
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Le client n'a pas laissé de commentaire.

Mat H.
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Too expensive

Haldor H.
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Easy rental--friendly, knowledgeable staff.

Michael D.
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Excellent experience today with representative at this facility that was fast and convenient. Thanks.

John P.
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Le client n'a pas laissé de commentaire.

Jeffrey M.
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Le client n'a pas laissé de commentaire.

Thomas K.
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There was a mix up with the drop off time. They were very understanding and worked with me.

Michael R.
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I've rented many UHaul trucks and trailers over many years from various locations across the country with satisfaction. To the point - Johns Island UHaul is the best service location I've experienced.

Kevin G.
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Customer Service Needs Help!! We were told when we rented the trailer in Pendelton that we could drop off at any location in our town where we were headed, Charleston SC. We dropped off at this location after closing time. I called the next morning to make sure they recorded this equipment returned. I was immediately told by Dale/Dave? that he would have to charge us a dropping fee as we shouldn't have dropped it at this location. I informed him that we were told any location was fine and that if that was the case we should have been told in advance. There was no specific location noted on our paperwork. I felt he was being rude and authoritative for no reason. This equipment had not been checked in prior to my calling, which I also felt this is something that should be done first thing, check all inventory and log all that have been returned. I went to the online site Uhaul/ share last night when we dropped it off so the morning crew should have confirmed. I felt if I would have never called it would have been ignored. The store had been opened for almost 2 hours at the time of my call. Customer Service needs some improvement.

Wayne A.
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Le client n'a pas laissé de commentaire.

Martin B.
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Le client n'a pas laissé de commentaire.

Maricella A.
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Le client n'a pas laissé de commentaire.

Frederick F.
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Please have employees wear masks! Only one of four was wearing a mask while assisting customers.

Daniel R.
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Le client n'a pas laissé de commentaire.

Jan W B.
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Checking in by way of the app was painless and quick.

James M.
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Le client n'a pas laissé de commentaire.

Robert M.
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Le client n'a pas laissé de commentaire.

Clint A.
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Le client n'a pas laissé de commentaire.

Jose F.
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Le client n'a pas laissé de commentaire.

Julian A.
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Truck was not clean. Inside there was sand and debris. There was a large parking/gate pass from previous renter with name and address. In the bed there was paperwork from previous renter with personal information.

Ward M.
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Le client n'a pas laissé de commentaire.

Robert M.
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Le client n'a pas laissé de commentaire.

DON S.
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No complaints.

David C.
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Drop off was smooth. Professional staff were great.

Kenneth A.
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Le client n'a pas laissé de commentaire.

Suzanne G.
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Hidden, unnecessary charges such as insurance, mileage, gas, fees. A $20 rental for two hours cost $54. A rip-off!

Elizabeth L.
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Le client n'a pas laissé de commentaire.

Jose F.
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Le client n'a pas laissé de commentaire.

Percival H.
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Very quick and easy to check out and back in. Very reasonably priced. Very professional staff. Clean and well kept facility.

thomas R.
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Quick and easy drop off. Professional service

Carl S.
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Very friendly and helpful associate at this location.

Anthony R. | Réservation |
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Staff was nice.

Amy M. | Réservation |
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I will be moving in. On another date this coming week

Teresa H. | Réservation |
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Very helpful staff. Was able to return the one-way uhaul rental there as well which was really convenient.

DARRELL H. | Expérience générale |
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Great place for storage! U-Hauls on site made it very convenient to move in/out.

MARY B. | Expérience générale |
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Main Road Storage maintains a very nice facility.

JESSICA P. | Expérience générale |
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Clean, safe. Excellent friendly staff

FRANCISCO MANTANONA T. | Expérience générale |
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Great Customer Service always willing to help customers. Thank you

BEN J. | Expérience générale |
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Great facility, friendly staff

Lisa H. | Expérience générale |
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They really helped me with my truck rental and storage unit. Great experience!!!! DWANA is great!!!!

Caroline H. | Expérience générale |
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Great Experience...would definitely use this storage unit again!

Robin K. | Expérience générale |
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The staff is awesome! Everyone was so helpful and so kind!!!

Laura & Gregory F. | Expérience générale |
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N/A

Erica B. | Expérience générale |
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Very friendly staff and clean facility!

ISABEL R. | Expérience générale |
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Overall awesome experience, friendly office staff... I’d give them 5 stars

Kevin A. | Expérience générale |
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EVERY TIME I CALLED...KATHY WAS ALWAYS CHEERFUL AND IN A GOOD MOOD AND VERY HELPFUL.

DONEISE MICHELLE G. | Expérience générale |
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I did not have any problems or issues with this facility.

THOMAS M. | Premières impressions |
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Everything was great! I reserved the unit on line and Lori called me the same day to finalize everything. Thank you!

KENNETH O. | Premières impressions |
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Move in delayed until October 1 but this was not a problem, also we had a large truck that made it tight but the managers and workers at the facility were helpful

Non reviews have been submitted for this location.

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