Great Servicematt W.
Customer Reviews for Main Road Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Johns Island, SC 29455
Services dans cet établissement :
- Lun.-sam.De 9 h 30 am à 5 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.Deborah I.
Good customer servicematt W.
Le client n'a pas laissé de commentaire.Robert G.
The workers were very friendly and very professional.ART P.
Le client n'a pas laissé de commentaire.Richard D.
Le client n'a pas laissé de commentaire.Christine D.
Le client n'a pas laissé de commentaire.JAUNITTA W.
only issue was that this wasn't the location i requested and was a pretty long drive away. that said, the location was super friendly and helpful.Shannon H.
Le client n'a pas laissé de commentaire.David L. | Expérience générale
A/C wasn't working in the truck I rentedAmber O.
There was nothing noted that requires improvement. The staff was excellent, professional and courteous. They definitely took care of my truck rental needs. Cynthia Sepulvedacynthia S.
Lisa was a big help and has exceelent customer servicejake R.
Le client n'a pas laissé de commentaire.Carl B.
Billing mistake on the fuel charge, and could not explain the discrepancy/extra charge. Told me I had to call 1-800 number, could resolve what turned out to be her mistake on the spot. Again, waste of my timeRoland J.
Le client n'a pas laissé de commentaire.Crystal T.
Le client n'a pas laissé de commentaire.KENNETH A.
Le client n'a pas laissé de commentaire.Devin L.
Le client n'a pas laissé de commentaire.Annette C.
Le client n'a pas laissé de commentaire.THOMAS M.
Outstanding experience. The team is fantastic.William B. | Expérience générale
Le client n'a pas laissé de commentaire.William S.
Inflate tires. Refresh in-town fleet.Evan D.
Le client n'a pas laissé de commentaire.Craig S.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Micheal A.
Le client n'a pas laissé de commentaire.Stephen B.
Lisa was great very helpful and personable she took great attention at making sure I had what I needed to complete my move without issue will definitely recommend this office and Lisa to friends and family.Steven W.
I have no complaints! Jason, who helped me at UHaul was very helpful and nice. I would recommend UHaul highly.Laura M.
The side wall back by the loading door was pretty dirty. I would not have wanted to put anything up against itKathy K.
Main Road Self Storage has been a facility in which we have great confidence that our personal belongings are safely housed. The building is immaculate, kept at a comfortable climate controlled temperature, and secure. The staff is responsive, friendly and helpful. In fact, when we needed to rent a 2nd unit, we immediately headed to Main Road. I HIGHLY recommend this facility to anyone who is looking for a top notch storage unit for your personal possessions.Barbara B. | Expérience générale
Le client n'a pas laissé de commentaire.Jeffrey L.
Great service and real friendly personal serviceWarren P.
The people at the Johns Island Uhaul are awesome and so friendly!Michelle L.
Matt was very accommodating and professionalMYRON F. | Expérience générale
Inside cab was filthy and smelled badly. The worst odor I've ever smelled in a vehicle. Clearly hadn't been cleaned in a long time. Windshield had a huge crack completely across. Other than that... the truck ran well!!!THOMAS M.
Main Road personnel were pleasant, helpful, and efficient. The truck we rented had a non-working radio, and a plate in the floor of the truck dislodged during our drive - fortunately nothing fell out.LYNN E.
Le client n'a pas laissé de commentaire.William H.
Great staff - thank youAndrew B.
Lisa is the best there is at making customers feel special. Give her a big raise!Wesley G.
Le client n'a pas laissé de commentaire.David G.
Staff are greatAndrew B.
Le client n'a pas laissé de commentaire.Karin S.
Le client n'a pas laissé de commentaire.Frank C.
I ordered the van online and didn't select insurance. When I got there they added it anyway and said it wasn't an option. Then when reviewing the vehicle before hand nothing was looked at except the gas gauge. They said it was half full. When I looked it was an with below half full. I called out to the attendant who said yeah I'll just lower it on the contract. You should get an email about it and dismissed me. I was also given no instruction other than it needed to be back at 7pm. I got there at 630 and it was closed so I dropped the key in the box I saw. When I got home I noticed the text message saying to "checkin" from that location when dropping it off. We'll I want at that location any longer. All in all the location and staff there was the pits.Mario I.
Le client n'a pas laissé de commentaire.DOROTHY B.
Super friendly and attentive staff. THanks.Daniel G.
Le client n'a pas laissé de commentaire.Matt W.
Best u haul location I have ever used locally in San Jose Bay Area and Las Vegas.. the staff at John's Island are so nice, professional and helpful.Michael P.
Staff was excellent.....professional and courteous. Great experience. They even called to advise me that I left my glasses there. Very nice young man was very helpful.William B.
Provided a truck with a flat tire. Then over charged for an extra day because the truck wasn't checked in properly. Management did take care of the issue but the process was difficult from start to finish.Adron W.
Le client n'a pas laissé de commentaire.Ric F.
Le client n'a pas laissé de commentaire.Mathew H.
Le client n'a pas laissé de commentaire.Wendy D.
The application is a bit too long.George S.
Le client n'a pas laissé de commentaire.Freddy M.
The staff was awesome!SANFORD S.
Le client n'a pas laissé de commentaire.Benjamin B.
Double check wiring harness connection. Mine came loose inroute and I had to make emergency repairs when I stopped for gas as I had no lights on the trailer.DAVID B.
Le client n'a pas laissé de commentaire.JOHN D.
Le client n'a pas laissé de commentaire.David A.
Le client n'a pas laissé de commentaire.Jazzmeen T.
Lisa at the John's Island Uhaul was amazing. So helpful and friendly.Sean P.
Le client n'a pas laissé de commentaire.Virginia P.
Clean truck cab. Windows were pretty dirty and with sun glare I had a hard time seeing out of them (and sun visor was missing. Steering wheel was pretty funky too. Aside from that everything was great!Karen S.
First time Using U-Haul on Johns Island in a long time very clean and very helpful thank youRandy D.
Le client n'a pas laissé de commentaire.Alicia B.
They were very accommodating and helpful.Mark L.
Just continue with Lisa , great customer service 👍 made entire process easy😃Chuck C.
I was charged for an extra day when I returned the rental on the exact day and time stated on my contract. I had to call the location to make them aware that I was being charged again. The issue got resolvedLakeasha R.
I rented at this facility for over 6 years and was disappointed to find out that i would not receive a refund for the unused portion of the monthly rent. I used the unit for only 10 days in December. I was hoping to get a refund of $100 (2/3 of the monthly rent) I will not recommend this facility and that is why i give it a below average rating.Kenneth O. | Expérience générale
Le client n'a pas laissé de commentaire.Bart K.
Jake did an awesome jobjames D.
Le client n'a pas laissé de commentaire.Nancy D. | Expérience générale
Matt went out of his way to accommodate us. Loaned us a jack so we could drop the trailer and drive to our site seeing spots.ALEXANDER S.
Main Road folks are greatJohn S.
Great customer service. Will rent here every time.Jason H.
Le client n'a pas laissé de commentaire.Ulyss R.
Staff was great. They went out of there way to help. Would use again if needed.Robert G. | Expérience générale
Le client n'a pas laissé de commentaire.Gabor L.
Only issue was that even though I arrived and dropped the trailer off early, they didn't process my return until after my drop-off time had passed and I got billed for an extra day. Uhaul Chat corrected the problem for me.John Mark R.
Le client n'a pas laissé de commentaire.Timothy W.
All rentals should be current year vehicles.STONEY J.
The staff are all incredibly nice and helpful. Matt in particular though (because he is who we worked with to secure and check into our storage units) was extremely professional, responsive and clear and made a stressful moving experience much easier. The facility is conveniently located, easy to access and feels safe and clean.Genevieve M.
Le client n'a pas laissé de commentaire.Josette F.
Always great staffPaul S.
My order wanted me to return the trailer to a location 1 hour away in downtown Charleston even though I said I wanted to return the trailer on John's Island. I called the John's Island dealer and they took the trailer and were really great people. You need to fix your booking system to reflect realityJames K.
Le client n'a pas laissé de commentaire.matt W.
Great facility, efficiently run by friendly folks who are always willing to help. My go to place for trucks, trailers and storage.Michael P. | Expérience générale
We had a great experience renting a U-Haul at the Johns Island location. Lisa was extremely helpful and kind!NICOLE P.
The gentlemen working here are extremely helpful.Lloyd G.
Le client n'a pas laissé de commentaire.Martha V.
Excellent service à la clientèle. Definitely recommend, and will use again for future needs.Jeffrey S.
Sorry it has taken me so long to respond. I had no problem returning my trailer to this Johns Island location Personnel were kind and will to help me in anyway Great experience The name of the employee was Lisaa F.
Le client n'a pas laissé de commentaire.Edgar R.
Very good experience. Nothing to recommend.William M.
Le client n'a pas laissé de commentaire.Scott Z.
Le client n'a pas laissé de commentaire.SAMUEL C.
Le client n'a pas laissé de commentaire.Timothy P.
Le client n'a pas laissé de commentaire.Larry D.
Staff friendly and helpful. Very pleasant experience.PAUL F.
Le client n'a pas laissé de commentaire.Brandon S.
Le client n'a pas laissé de commentaire.Peggy C.
Le client n'a pas laissé de commentaire.Jacob L.
Fast and easy rentalPaul W.
Just continue to do what your doing!JOHN D.
Le client n'a pas laissé de commentaire.Maryalice H.
Le client n'a pas laissé de commentaire.GENISE C. | Expérience générale
Thought this facility was great. Will use them again in the future for sure.David S. | Expérience générale
Le client n'a pas laissé de commentaire.gary m. | Expérience générale
Le client n'a pas laissé de commentaire.AMY S. | Expérience générale
Awesome. Thank youwilliam w. | Expérience générale
The team at the storage facility were wonderful! They went above and beyond to help us with our move in and out. We would definitely use them again in the future.Patrick S. | Expérience générale
Very pleased!HOWARD B. | Expérience générale
Le client n'a pas laissé de commentaire.Heyward H. | Expérience générale
We could not have asked for a better facility for storing our furniture. We had no issues with water or humidity and we were very pleased with the easy access for moving in and out.Helen M. | Expérience générale
Your staff at this location is your company asset 100 % Professional, helpful, friendly and knowledgeable. Guaranteed they are not paid enough. I would recommend your facility to friends, family or others due to the people that manage it daily.Greg J. | Expérience générale
Best storage facility experience All the stuff are amazing and friendly Big shout-out to Matt nothing impossible with you man Thank you so muchElias K. | Expérience générale
Le client n'a pas laissé de commentaire.Jeff B. | Expérience générale
Outstanding service and facilities.michael s. | Expérience générale
Le client n'a pas laissé de commentaire.James D. | Expérience générale
There was a water leak upstairs that leaked into our unit. We are still assessing the damage to our property. They have so far been cooperative.Gail E. | Expérience générale
The staff at Main Road storage have been absolutely wonderful and i highly recommend this facility and location. Moving can be so stressful and they have gone above and beyond to be helpful and informative, especially Matt!Vanesa S. | Expérience générale
Le client n'a pas laissé de commentaire.RMBUCK D. | Expérience générale
Everyone was helpful and personable.Deborah S. | Expérience générale
A plus facility with extraordinarily fabulous staff. Facility is spotless. Manager Mat should receive a huge bonus. He is beyond exceptional with customer attention and care. Thank you all!!! Happy new yearChristine K. | Expérience générale
We were really quite pleased with the storage unit. The staff was awesome to work with and it was kept very very clean. We would give very high marks to the Main Road Self storage company.William W. | Expérience générale
I rented a unit for 7 years. I never had a problem. The staff was always helpful if I had any questions. The property was well maintained and protected. I highly recommend this storage facility.ANN T. | Expérience générale
The team at Main Road Self Storage - Johns Island made the entire process easy and even enjoyable. We used the unit to store items for our new home during construction and it served us perfectly for the size of the unit and its security. Thanks again Johns Island Team!!BARRY S. | Expérience générale
Le client n'a pas laissé de commentaire.Shelby M. | Expérience générale
Le client n'a pas laissé de commentaire.JOSEPH B. | Expérience générale
We had our belongings in storage for 2 months at the facility. We paid for an air conditioned unit specifically to protect our things from mold, mildew and mustiness. However, when we removed our things we discovered that everything was mildewed and musty. We had to clean all of our clothes and had to get rid of a fabric couch and leather recliner. We were in the facility several times over the 2 months storage. While the building has air conditioning, it is not sufficient to keep the humidity level down to the point where mildew and mustiness won't set in, particularly in a long term storage.Laura W. | Expérience générale
I have used this location before, they are always helpful and courteous. I would recommend this place to friends or use it again in the future.Eric C. | Expérience générale
Had great service! Used for seven months with know issues!Sandy R. | Expérience générale
Le client n'a pas laissé de commentaire.Peter B. | Expérience générale
We purchased our unit and never actually used it. I called and spoke to someone that we had a emergency come up and needed to cancel our unit. The person I spoke with said she understood and said she was closing it out and said it was taken care of. There was no mention of any outstanding charges. 16 days later we find that 70 dollars had been automatically taken out of our bank account without our authority and no explanation. The lady we spoke with was very rude and said it was her who was the one that spoke with me originally and said she told us the charges, which was unfortunately not true and that they weren't going to refund us anything. It's incredibly disappointing and this is also after the first person I spoke with said it was all noted on the account and was going to get it taken care of. I will never use this facility again and tell everyone we know not to use this facility.Sean K. | Expérience générale
I got locked into the gated area not realizing I needed a second code to get into the building from behind the fence. This should have been pointed out at check-in. Otherwise, a very good experience and I would recommend to others.William D. | Expérience générale
Everything about this storage unit was great. The staff was always friendly and helpful, the unit was clean all the time and it was a great price. If we need storage in the future we will be back.Lane M. | Expérience générale
It probably came from another customers storage but evidence of a mouse , chewed into one of my boxes, excrement present. When i first moved in had to clean out spider eggs and web, dead roach in the storage unit. Otherwise it was clean, cool, liked the available carts, staff very nice. .Linda W. | Expérience générale
Le client n'a pas laissé de commentaire.Mike H. | Expérience générale
A good facilityJames A. | Expérience générale
As much as I dislike storing and paying monthly for items I already own... this crew and facility make the experience more enjoyable! It's very clean, organized and well stocked (fair prices) with the essential items you never remember to bring with you when moving. I have rented trucks, trailers, multiple storage units from them and each was a pleasant experience! I have no reason to ever go elsewhere! Chuck B.CHUCK B. | Expérience générale
Le client n'a pas laissé de commentaire.Robert N. | Expérience générale
Very clean facility, professional staff and well managed. Only issue is crowded road traffiC on Main Road, flashing signage would help accessWILLIAM H. | Expérience générale
Used this facility for over six years with no problems and very polite service. I would this facility to anyone.MALCOLM B. | Expérience générale
EVEN WHEN THE OFFICE IS CLOSED THEY MAKE MY UNIT AVAILABLE TO ME EXCELLENT IN EVERY WAYJACK W. | Expérience générale
Le client n'a pas laissé de commentaire.KATHRYN D. | Expérience générale
Very Good ServiceCarl G. | Expérience générale
I had a very positive experience. The staff was always friendly and professional!James F. | Expérience générale
Le client n'a pas laissé de commentaire.JOHN T. | Expérience générale
Merci.Leroy R. | Expérience générale
Le client n'a pas laissé de commentaire.Kayla B. | Expérience générale
These units are maintained at a consistent temperature, but they are not climate controlled as advertised. Protect your belongings accordingly! Mold will grow.Jacqueline M. | Expérience générale
Le client n'a pas laissé de commentaire.CINDY S. | Expérience générale
The facility was clean. However, there was a flaw in the roof and it leaked brown fluid into my unit, ruining my white sofa, elegant table, large mirror in gold frame, and family portrait. It was at least a month later when I went to my unit to find the damage done. They could have checked my unit and notified me, but did not. I paid $240 per month for the unit and did not elect to pay extra for insurance. Because I did not have insurance I was not compensated for the loss of my furniture and portrait..MARY A. | Expérience générale
Le client n'a pas laissé de commentaire.Roger P. | Expérience générale
Le client n'a pas laissé de commentaire.MaryAnn C. | Expérience générale
Le client n'a pas laissé de commentaire.John C. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin M. | Expérience générale
The building is easy to access and carts are provided for customers to move their things in/out to other floors via an elevator. ALL the staff are knowledgeable and friendly. They also provide a large choice of moving materials if needed. I highly recommend them to anyone on Johns Island and the surrounding areas.Kara H. | Expérience générale
Le client n'a pas laissé de commentaire.Amy N. | Expérience générale
Staff was nice.Anthony R. | Réservation
I will be moving in. On another date this coming weekAmy M. | Réservation
Very helpful staff. Was able to return the one-way uhaul rental there as well which was really convenient.Teresa H. | Réservation
Great place for storage! U-Hauls on site made it very convenient to move in/out.DARRELL H. | Expérience générale
Main Road Storage maintains a very nice facility.MARY B. | Expérience générale
Clean, safe. Excellent friendly staffJESSICA P. | Expérience générale
Great Customer Service always willing to help customers. MerciFRANCISCO MANTANONA T. | Expérience générale
Great facility, friendly staffBEN J. | Expérience générale
They really helped me with my truck rental and storage unit. Great experience!!!! DWANA is great!!!!Lisa H. | Expérience générale
Great Experience...would definitely use this storage unit again!Caroline H. | Expérience générale
The staff is awesome! Everyone was so helpful and so kind!!!Robin K. | Expérience générale
S.O.Laura & Gregory F. | Expérience générale
Very friendly staff and clean facility!Erica B. | Expérience générale
Overall awesome experience, friendly office staff... I'd give them 5 starsISABEL R. | Expérience générale
EVERY TIME I CALLED...KATHY WAS ALWAYS CHEERFUL AND IN A GOOD MOOD AND VERY HELPFUL.Kevin A. | Expérience générale
I did not have any problems or issues with this facility.DONEISE MICHELLE G. | Expérience générale
Staff was nice, IMPORTANT you cannot get back OUT of the gate without a vehicle. When you are parking the only vehicle you have with you, that can be a problem. Suggest keypad exit be placedPrivacy R. | Premières impressions
I have been very happy with the service that I`ve received at Main Road Self Storage. The ladies that work there are very professional.Privacy R. | Premières impressions
Everything was great! I reserved the unit on line and Lori called me the same day to finalize everything. Merci.THOMAS M. | Premières impressions
Excellent service! New and extremely clean facility.Privacy R. | Premières impressions
Move in delayed until October 1 but this was not a problem, also we had a large truck that made it tight but the managers and workers at the facility were helpfulKenneth O. | Premières impressions
We are very pleased with this facility and the staff very knowledgeable and friendly! Would recommend to friends and family. We also find the rates to be very economical.Privacy R. | Premières impressions
Great staff and facility.Privacy R. | Premières impressions
My experience has been excellent. The representative was fast and thorough in completing paperwork, answering questions, and taking me to see my unit. The facility is very clean and easy to navigate.Privacy R. | Premières impressions
Cindy was extremely helpful and made the move very easy.Privacy R. | Premières impressions
The staff at the facility were very helpful and very pleasent to work with. They explained everything and were committed in making everything work according to my needs.Privacy R. | Premières impressions
Services supplémentaires à cet emplacement
Camions de déménagement
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!