Évaluations des clients Manchester Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Manchester Storage

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Paul M. le

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Le client n'a pas laissé de commentaire.

nathan b. le

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Le client n'a pas laissé de commentaire.

David W. le

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Very good service.

Todd D. le

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Upon arrival and trying to use the automated check in system via the U-Haul app on my phone I was not able to. I kept experiencing an error that would not allow me to check in. I chatted with online customer service they could not figure out the error after spending 20 mins with them in chat I decided to call the toll free customer service line. I spent 30 mins with them and they could not figure it out and told me they were going to cancel my reservation and I should book another online to see if that cleared up the error. I did as instructed and I received the same error. Mind you him have movers waiting at my place charging me by the hour. After another 10 minutes I called back into customer service and this time I received someone who knew what was going on. U-Haul never out the truck number is my rental on the reservation so it was not a complete reservation thus causing the error when trying to check in. Now I spend 1.5 hours trying to pick up a truck causing me to be billed for moving services that I could not utilize for that timeframe. Terrible experience with U-Haul. Supposedly I’m going to get a call from a district manager this week..we will see if that happens.

Steven D. le

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The odometer on that particular truck needs to be re calibrated. When I referenced it against my GPS and other vehicles it was adding 2/10 of a mile to every mile. 2/10 of a mile for every mile will add up and cost the customer a lot more money in the long run.

Nick J. le

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gentleman working there knew nothing about the truck or its equipment (straps etc) when asked about them he shrugged it off and said he didnt know too amny other companies around who are knowledgeable and want to help

Laura N. le

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As prompted I selected where I wanted to pick up and drop off and U-Haul send me to places out of my way. They demand gas put back where it was or they charge you but they don’t reimburse for gasoline I The tank that is over what is in it prior to you taking it. That would be so easy to deduct that from the mileage charge . And when you talk to the assistant they argue the same thing over and over which doesn’t make since. I’ve used your company several times I recent years but I believe I won’t use U-Haul again or recommend it to anyone. You really are not a customer service type of place. Both of the rentals the past two weeks had a lot more gas in them when I dropped them off then when I picked them up but I’m out of luck getting any credit for them. You asked.

jacquelyn d. le

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Le client n'a pas laissé de commentaire.

Autumn S. le

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Le client n'a pas laissé de commentaire.

Terry a. le

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Le client n'a pas laissé de commentaire.

Charles P. le

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Why would I be scheduled to pick up my truck at a location that was closed? Keys were under the seat. No pads were in the truck - then I was charged for not returning them.

Dana W. le

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Le client n'a pas laissé de commentaire.

Thomas W. le

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Le client n'a pas laissé de commentaire.

Jeremy A. le

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Le client n'a pas laissé de commentaire.

Martha F. le

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Very accommodating , Truck was cleaned and well maintained. Would definitely use them again.

Irv W. le

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Nothing

ROSALIE S. le

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These people are friendly always check make sure gas is put it back as mark between 3/4 to full tank. Also write down the mileage. It great. I get my deposits back by next week. Great Service.

Kevin F. le

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Le client n'a pas laissé de commentaire.

Patrick M. le

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Le client n'a pas laissé de commentaire.

Jerry P. le

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I had an excellent experience renting with Joanne at Manchester Storage. Polite, efficient, and detailed in reviewing rental contract. The truck worked great. Thanks!

JASON H. le

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I think the price per mile is very high.

GEORGE R. le

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The truck I rented was in good overall condition except for one area. As am aircraft and auto mechanic I immediately recognized that it has "front end" problems because of the fact that while driving it wanders left and right and requires constant correction. This undoubtedly means that either the ball joints are very worn or the tie rod(s) are very worn: maybe both.

RICHARD S. le

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I was disappointed in the size of this U-Haul. It was described that a small apartment could be moved in this U-haul. there is no way a small apartment could be in the size of this U-Haul.

Tom P. le

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Le client n'a pas laissé de commentaire.

robert e. le

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Great place. Excellent service. 5 star rating