Location is a bit hard to find since signage is low key, but once I located it, I talked with a delightful staff member who did a great job of processing the paperwork, and attaching my trailer to my vehicle and getting me on my way quickly. A suggestion would be to have this location carry locks for trailers, since I suspect that most customers are like me and forgot to bring a paddle lock along for security. Another retailer next door carries a limited number of locks which proved to be sufficient.
STEPHEN S
Customer Reviews for M&A Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The sisters went above and beyond to assist me on such a short notice. I will always choose this location.
EBONEE WIt was a weekend drop off, so no one was there and no one answered the phone. No issues since they left instructions to park in the back and leave the trailer with the other trailers.
Kenneth KThanks again...
Michael WThis was self serve I did not see any personnel to rate but the overall process was easy
Kimberly FThe person that helped me was great. 5 stars. But the trailer was in bad shape. It felt like the wheel bearings were gone and the springs were shot. Made for a pretty miserable drive and beat the hell out of the bikes we were hauling.
John FFriendly and very helpful customer service. I will be renting from this location the next time I need a Uhaul.
KIMBER HTruck was clean and perfect. Overall experience was wonderful!
ADAM BThey were hidden fees, and I will not use U-Haul again very disappointed with U-Haul. Did not have a problem with the facility at all would you be willing to correct your overcharges?
Ronna EThere was no clear U-Haul signage from the road
Barbara JYou were great don't change anything
Paul DOnly gripe, wished the truck was swept. Therese great customer service! Thank you!
Wendy LExcellent customer service, very personable.
Arena FStaff at this location are great to work with!
David HIt's a new owner that appears to be more organized but still getting their feet under themselves.
Wayne VNothing! The staff was excellent!
Derek B