I didn’t like the fact that I had to go out my way to get the truck & that it was too big for what i needed to do & the extra miles I was unhappy I spent too much money because of this so I’m very unhappy with with this. It’s not M&R fault
Lee M
Customer Reviews for M&R Feed & Garden Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The key to our 26 foot truck would not even fit in the drop slot at this location. The key slot is far too narrow.
Justin MGreat service at this site. Customer service was extraordinaire.
Shawn BExcellent customer service. Equipment was ready for pickup at the time scheduled. Rep was courteous and knowledgeable about the equipment I rented and took the time to ensure I was comfortable operating the equipment before I departed.
SHAWN MQuick and friendly service!
Kristina HExcellent service; would highly recommend.
JAMES REasy instructions for picking up and returning 😉
Whitney FExcellent experience w pick up here. The man helping us was extremely kind and even did extra work to help us throw away bags of trash and the hook up. Highly pleased and have already recommended this location for pick up.
Chris HNice and helpful
clarissa bStore was closed when I dropped off the trailer.
David MI was very pleased with customer service and there is nothing that I could say that you’re not already doing. U-Haul is great.
VICKY GHad a great Experience!!! Loved using the trailer and it pulled great
Wesley LHave actual workers available and ready to help and better customer service. 0/10 stars, would not recommend
Diamond HGreat customer service
Mark BEverything went smooth. Brian was very courteous and helpful. No complaints.
Joseph DThe guys that run this location are super friendly and very helpful!
Chris WThe truck was left with 1 mile of fuel in the tank. The location did not fill it up, nor did they have any gas can on hand to help ensure it would it make it to a gas station. The cab of the truck smelled like cigarettes and the back was covered in landscaping rock.
Warren RGreat people with a fast and efficient transaction.
William RKeep doing what he is doing.. they are friendly I like that
Tazmin GNothing
Tereta JKeep up the good work
Larry BThe intake clerk came out and met us. He handled the transaction quickly.
PAUL Eoverall experience was great
DAVID THave the requested dollies at the location. Cleaner location and trucks.
Samantha GHave someone available for drop off and don’t charge an extra day because no one is there.
mark cMy only complaint is that my pickup was supposed to be a Bailey’s in Fordyce. We found out 2 days earlier they we would have to drive to Camden to pick up the UHaul. My dad is 86, and had to follow me from Camden to Fordyce as I drove the UHaul.
Lisa KEverything is good
demetrious bDont book your pick ups all over the county at the same time. Have customer service reps that look at your whole order not just the parts and pieces. Your phone service people are rude and down right frustrating to deal with.
Dawn GThe store was filthy and the clerk was late so it pushed my reservation time back.
Taniyah CVery friendly and accommodating.
Michele WDropped off while business was closed
Dale LYou good
NORMA GThey consistently provide a positive experience in renting a U-Haul trailer at M&R Feed.
David MThe pickup location was dark and dirty. There were no light on and my husband could not see the paperwork that he was signing. The building was a complete mess with literal trash everywhere.
bailey sRockstar at this location. Extremely helpful and kind. Thank you!
Josh SEmployees lie to sale you what you do need
MARCIE DPhotos wouldn't upload for return.
Bobby KAgain kind and helpful
THERESA GGuys were great. Unhooked the trailer immediately, in the rain, without any complaints. Friendly and efficient.
Chad SDon’t charge customers almost $200 in fines for returning to Camden instead of Bearden after telling them they are allowed to do so.
grant sEasy checkout and check in
Kenny NThe trailer I rented had been retrofitted with strips of wood instead of the nice wooden ones that are made so you can put ratchet straps on them. The small strips of wood were basically useless unless you were using small twine.
RICKIE T