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Marc M
Customer Reviews for Maple City Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very helpful and courteous staff. Clean vehicle in great condition.
Joe VGreat customer service!
Bruce BEverything was smooth and efficient , have used them before at this location and will use them again .
Shawn DAmazing service as always!
Robert MBecause I was not supposed to drop off here it cost me more money in the tank concussion was not top priority in this transfer I would like my money back ty
Debra GAn updated receipt should automatically be sent, customers should have to request one.
Ken VThe Chatham Goodfellows have used this location for 4 years and he staff go above and beyond to make it go smoothly for us.
Chatham GVery quick drop off and the lady who helped me was friendly.
Robert SGreat staff, easy to deal with.
Kevin WAmical
Leslie MIt was after hours and used U-Haul app and wasn’t able to load pictures
cheryl RYou did great, keep up the good work!
Jason NWe picked up with Truckshare and it was a decent experience. It took about 20 minutes to complete pick up. The only issue with truckshare that I found was the pictures of the truck condition from the previous renter/dealer were not there so I had to upload a bunch of pictures to be safe (as well as a personal video walk around on pick up). Dropping back off was great. The woman in the office (the one with glasses) was very nice and personable. I forgot to complete the truckshare drop off form before I handed her the keys and she had no problem giving them back to me so I could complete it. Overall was a great experience and it went super smoothly.
Dillion BAwesome service. A decent web/reservation experience and pleasant staff.
Ian PThe gentleman running the joint was very helpful and attentive. I was in and out quick with my rental and had no issues. Very friendly guy.
Melody SService at Maple City Mini Storage was fast and efficient, Would rent again.
Baron RWas alot of damage to the vehicle Didn't have the truck I reserved and ended up charging me more for a different truck. Put fuel in it and still charge to me for extra fuel. Even though I brought it to half tank like I was told to. I have a receipt to prove how much do I put in
Haley PVery easy to rent anything for your U-Haul needs. The staff is very easy to deal with, and they will do whatever it takes to make you happy with your U-Haul needs.
Cynthia MGreat employees customer service was great
stephen mStaff was friendly, helpful and efficient. Thanks.
Mark WI booked this truck very late. The rental company was very accommodating and provided me with updates as to where I should pick up the van. I appreciate their help.
Kim MEasy drop-off
Kortney OThey pointed out the smallest little scratches and dents that we didn't even do. We were very careful with the truck. Luckily I got the insurance or they would have charged me $667 which is insane. They also charged me a $5 cleaning fee when the truck was left in the exact condition that I received it.
Kaiden BI was charged for cleaning service when I did a sweep and left the truck clean and tidy.
Shahabudin MLocatin is too far out of town
Alwyn GIt is very expensive
ViDuy VPerfect as always
Robert MHonestly, there needs to be friendlier more cheerful people there. I felt like I was annoying them by renting a truck.
SARAH Cnothing keep up the good work and excellent service thanks
Jerrold DAwesome experience. I rented a trailer for an important move. The trailer was in great shape and the people were very friendly and helpful.
Jordan SMaple City Mini Storage is one of the best locations for any U-Haul needs. The staff will do whatever it takes to make you happy with your U-Haul needs.
Robert MThe Vehicle Hauler I Rented Is Very Well Engineered, It Tows Perfectly And Well Balanced. Quite Easy To Secure Your Load. The Agent Was Very Helpful And Made Towing A Breeze!!!!!!!!!!
DANIEL MIt was great dropping off the trailer. They were so friendly and welcoming.
Brian JJacklyn was timely in responding, detailed in giving info, patient with queries. Excellent work.
CESARE PGreat owner. Helped us with everything- highly recommend!!
Martin IRichard was great, and very friendly. Excellent customer service and we will be back if we need to rent again
CATHY TThe drop off using the online portal didn't work and I had to call in to complete my drop off which was super frustrating, but the gal on the phone was amazing and helped me out so quickly!
chantal kI don't know what could be improved. Great service and equipment, at a very reasonable price.
John DVery helpful and well staffed
Bryan LAs good as always. I have not had a bad experience at this location.
Robert MSame as always, the staff go above and beyond to make you happy with your rental. They will do what ever it takes to make sure that you have what you need and that your U-Haul experience was joyful.
Rob MStaff were excellent and extremely efficient! They make the process so flawless!
Paul RI highly recommend this U-Haul location for your needs. The staff go above and beyond to help.
Rob MBest place in Chatham, Ontario for your U-Haul needs. The staff at Maple City Mini Storage are friendly, helpful and will do what it takes to make you happy.
Rob MThe girls in the office will go above and beyond to make you happy with your rental
Rob MThe Girls in the office are very friendly and helpful. Jacklyn and Kaitlynn will do whatever it takes to make sure you are happy with the rental and the service.
Rob MRear right light unit needs replacement. Otherwise, the vehicle was adequate for purpose and performed well.
Philip HYoung lady who is employed there arrived at the location 15 minutes early and invited me in while she was preparing for business. Computer system was down and was able to process my rental on paper and got me out the door and on the road in 10 minutes. She has a great work ethic.
Jesse HOutstanding . Thorough, thoughtful and quickly resolved any issues. A pleasure to deal with.
Paul DGreat service friendly and knowledgeable. Came put with me helped me hook up and make sure everything was OK before I left
Jim DVery friendly, efficient, and quick service at this location! Always nice to have friendly and welcoming staff!
SHYANNE DA credit card reader in the sales office would be a nice touch.
Brian DNothing the staff was amazing and had ne on the road fast
John AMaple City Mini Storage is the best place to get anything U-Haul you want. The staff is very pleasant to deal with, and very professional.
Rob MVery helpful and courtious. This was our third 26 ft truck that we drove from Edmonton to Chatham.Great people!
Tom SPlease continue to keep rates low for all of us. Thank you for your valuable services
Dexter P