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JIM C
Customer Reviews for Marathon Bob's Truck Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Bob was most helpful
diana cHooked up trailer to vehicle, i]ensured everything worked and had us on our way.
William PBob was knowledgeable, fast with the paperwork, and helpful with recommendations for return of the trailer in Melbourne, FL.
Ronald TI have used Bob's Uhaul several times and I have always been highly satisfied with the personal service provided. Bob reminds me of that small town business owner who is a friend helping the community. Great experience for what can be a stressful event.
G DBest customer service in Marathon, He is always there during business hours.
JACQUELINE GThe truck was great and Bob Ban was outstanding. The truck s right mirror needs to have the large part moved. The small one shows the car but the big one is too high and you do not know how close cars are.
David CNo improvement comments. Bob does a fantastic job for his customers!
Laurence WVery helpful
BRIAN MThe Best.!!!
JACQUELINE GGreat experience
timothy KGreat service
Jack DBob's is great!!
MICHAEL CI picked up the van, filled it with gas and started to load it when I saw a roach crawl out from under the floor mat. I lifted the mat and the van was majorly infected with roaches! They were in there a long time breeding as there were also many small roaches. I returned immediately the van for a truck that was dirty with no windshield washer fluid so I couldn't clear the windows. There is no excuse for U-Haul to neglect and give a customer a roach infected vehicle! A horrible disgusting experience.
Stephen RCustomer service is excellent! 5 star thank you again
HANNU RGreat service
JACQUELINE GExcellent customer service.
JACQUELINE GThe customer service at this location was above standard excellent and very friendly. Merci.
Gilbert STurn signals didn't work and Bob tried several options to repair. Appreciated his efforts, but something more serious was the problem.
Jerold LTerrible customer service. Rude and unprofessional. I didn't get the name of the person accepting the drop off but he was completely disrespectful.
Madison RBob was Great!! He checked my car to make sure it could tow what I needed, he also checked my hitch for me. He was kind, friendly and super helpful! I would recommend this location to anyone looking for a U-Haul.
ANIMARIE RNo one was at the drop off location when I arrived at 12pm. I had to load the app and do the drop off that way. I just did not expect to spend an extra 30 minutes there. What I had paid to rent this truck I should not have had to do anything extra. This is the 4th truck I have rented in a year and I have never had to do a self drop off.
PAUL LGreat service!
Michael DGood service
David MEasy drop off.
James M@this location the customer care is great all is good on this end I have been renting for about 9 years thanks Martin
MARTIN BNothing Very courteous and he informed me about my rental
Frank AExcellent experience with local business. Had everything we needed and we're in and on our way quickly. Also easy, after hour drop off ability.
Steve MRien
CARLOS VA couple of service items are needed on this trailer (AT6640K). I was stopped by the county sheriff as the left side of the trailer lights were not working. No signal or brake lights. Running lights were fine. Once he confirmed it was a trailer issue he provided a verbal warning as asked that I make sure UHaul knows of this problem when the trailer is returned. This is your notification. Please note that lights worked prior to leaving the rental property. I needed to drive over 100 miles to pick up the car to transport. Trailer was fine going but when I loaded the car it was clear the right rear was flat. No puncture of any kind was located and upon getting to an air station the tire was reinflated and no issues for the rest of the rental. Someone needs to check this tire.
Michael SHelpful and informative
KEVIN MBob is very proffesional
Jack PMarathon Bobs was very helpful and prompt.
Tal JNothing! Great Customer Service!
ARTHUR TNo one was there. Clised before listed hours of operation. Being I had an electronic rental agreement, I could not leave a copy. We left an unlocked uhaul trailer out side the fence as detailed in the drop off procedure. Seems risky.
Brantley LBob was extremely friendly, helpful, and accommodating. I will be recommending to others in the future.
Sean CThis location at marathon FL has been a great experience all around. The person there went above and beyond what was necessary with advice on my haul for the day. 10/10.
Shane ETow dolly was extremely easy to use. I would like to buy one from uhaul if possible.
ROGER GEverything was SUPER easy 👍
Robert SExcellent service à la clientèle
Enrique SThe Wipers needed to be changed.
Todd JBobby was great
JIMMY RWry friendly and helpful. Easy process. Thank you.
richard cGentleman was very professional and efficient
Digna LVery nice to deal with , honest.
Dan RGreat customer service, he is always at work during business hours, .
JACQUELINE GBob is easy to work with, makes sure you know how to tow. Explains the paperwork which is just a few items. I have rented from Bob a few times before, never a problem, always had what I needed. Highly recommend Bob's U-Haul in Marathon, Florida.
Lyle MVery helpful
Robert D