Évaluations des clients Market Motors

Very pleased with customer service at this location. Will be using this location in the future for my truck and trailer rentals.

More on line information about rented equipment.

It was first and easy. But maybe next time stop sending so many e-mails to ask about filling out the online information, only to log in and it says your done.

The mobile check in process is a joke. If you're going to require submission of any documents (like photos of a license), allow customers to upload those before they are on site and ready to get their rentals. Do better, uhaul.

Always professional. Very nice to work with!

I have been renting from this location for over 10 years now. I can't even count the number of time, at least 100 to 125, probably more. I can not think of one single thing that has gone wrong, ever. Best service you could ever ask for.

Awesome customer service!!

Great experience and customer service. Everything was great!

Fast, friendly service. Clean van and easy access to company we're important. Will definitely use again

Owner went out and got the trailer that I needed because he did not have one ready for me. Very nice and helpful. 10/10 would recommend

I think that UHaul can work harder to select pick up locations that are closer to point of origin. Additionally the pick up location process needs to be at least 24 hours in advance !!!

Nothing. Everything went great. Friendly staff, moving blankets were provided in the trailer at no extra cost, all vehicles and trailers were well organized in parking lot.

Jim is a very nice and courtesy person, l would alway recommend my friends, family . Need no improvement.

This location is my favorite. Very friendly and helpful service. I recommend this location to my friends.

The Manager Jim was awesome - very easy going, informative and had great customer service skills. Felt right at ease as you walked thru the door. I was thoroughly satisfied with my U-HAUL experience!

Always friendly service.

Perfect transaction!

I would rent here again. Love the way he treat me plus he explain to me about the truck how to use it . What was my mileage totally appreciated him and how he welcome you. Thanks

Just a great place to rent a truck when moving.

Jim is a wonderful man he should get a raise he cleans all his U Hauls every time someone returns the trucks back too him

Truck had bed bugs . Within 5 days to my new home , my bed is infested and I have bites on my body . My new landlord is requiring that I pay $225 next week for pest control team to assess( possible more treatments needed) Called the local lot today and he gave me 800 #. No apology , no thank you did the heads up etc

The owner was very friendly and knowledgeable. He didn't waste my time hemming around like others have and yet managed to be informative. He got me going where I needed to go and I appreciate that.

Jim is a wonderful person and a very clean person

Very quick and easy to rent a truck. Friendly service. Would recommend.

I was treated very nicely, the owner explained terms and prices. He was courteous.

While the trailer was there and clean when I arrived the connection to my truck was not compatible. However, the dealer sent me almost 20 mi away to the main U-Haul center to have my vehicle repaired only to find it was not an issue with my vehicle but with the trailer connection itself. Conveniently, there was one larger and much more expensive trailer available on the lot that did work with my connection. Because I was desperate to get this move done as scheduled it ended up costing me an additional $200. My truck is a stock Dodge ram 2500 and I would have thought that a company as large as U-Haul would be aware if they were incompatible connection issues. I believe U-Haul should refund my extra $200 since I didn't need the bigger trailer. I couldn't help but feel like it was a bait and switch. That said the folks at the large dealership were very nice.

Nothing. Jim at Market Motors is always exceptionally helpful, and even if there's a mix-up with U-Haul online, he has everything straight. He goes out of his way to be accommodating, and I highly recommend Market Motors above any other U-Haul dealer.

Very helpful loading my car onto carrier. Done business there before and very helpful.

Pleased

Jim was very friendly and speedy in both pickup and return of the rental truck. It made the experience very good and easy.

The gentleman that handled my transaction was thoughtful, quick, kind and very courteous. He made the process go smoothly and efficiently. I will definetely return to his establishment. Wonderful customer service! 5 stars!

great service, got me in and out quickly and was very personable.

Jim Tufarolo should get a award for the most friendlies person that runs any U Haul dealer we nominate him for that award

Clean after a person uses it the driver and passenger seats were nasty covered in dog hair or cat hair other than that the guy was very friendly and was very nice

Great customer service highly recommend thanks

Extremely accommodating when I had to change the dates/time of the cargo van rental. Will definitely be back!

Owner was very pleasant and extremely helpful.

Flawless pick up and drop off. The gentleman running the shop could not have been nicer.

Tow trailer ramps were stuck (it turned out they had gravel wedged in the tracks) and the left rear tire had a slow leak (and had markings showing it had been a problem before). I don't know that this equipment issue can be blamed on the location (more likely fault of the person who delivered the equipment there) and I really liked the guy there and would not hesitate to recommend that U-Haul location.

Excellent Service

The proprietor Jim was extremely helpful helping us register for the U-Haul Van pick up and worked with us with flexible hours for both pick up and drop off hours, making it a very positively experience

Nice person doing a great job

Jim was Awesome, he gave me good advice on the size of the truck to rent and he was spot on! He was friendly and spent the time to show me a few things about how the truck operates. This will be the location I choose to rent from in the future and I will recommend this place anytime to anyone! Thank you very much!

The man who helped us has amazing customer service will use his location whenever I need it

Jim was very helpful in all of our uhaul needs!!

Please make sure the locking mechanism in the door at the back of truck is oiled up or easier to open and close, at the locking mechanism , the owner was brilliant and made it all a smooth transition

Phil was fantastic! I called to see if it was possible to get the truck several hours earlier. Phil said he would call me back as soon as the truck returned. Less than 10 minutes went by and he called! He was also very friendly and professional. Highly highly recommend!

Kind, flexible and helpful, I highly recommend

Was treated well by the owner. Will definitely use again.