Le client n'a pas laissé de commentaire.TINA S.
Customer Reviews for Martys Automotive
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Wappingers Falls, NY 12590
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The hand truck was no secured and thrown on the ground, blankets were everywhereRYANPATRICK M.
Le client n'a pas laissé de commentaire.JULIANLOUIS G.
Le client n'a pas laissé de commentaire.DONALDJ L.
1)Make sure the cargo area does not smell like garbage. 2) make sure the tie down strips inside the cargo area are not ripped out of the wall.Gregory R.
Le client n'a pas laissé de commentaire.John A.
I made an online reservation and when I arrived to pick up the truck there was no record of my reservation. I had to show my reservation details to the employee. I was told this happens all the time and that uhaul won't change because they don't care. I will never use uhaul againGEORGEEDWARD C.
Le client n'a pas laissé de commentaire.MICHAELS K.
Le client n'a pas laissé de commentaire.STANLEYLEE W.
I WAS CHARGED DOUBLE THE AMOUNT I WAS CHARGED ON MY ON LINE INVOICESTEVENE R.
Le client n'a pas laissé de commentaire.JEFFREY S.
Le client n'a pas laissé de commentaire.JOHNGABRIEL REGI F.
Train the staff to be polite and courteous and to put on a smileRajuraji M.
The guy was a complete jerk and wouldn't take the time to check it in. Had it there 3 days early and still got charged a late fee because he was too lazy to check it at that time. Dropping it off in parking spot where he wanted it was almost impossible with the amount of junk in the lot. I would I recommend U-Haul dropping him as a dealer. I wouldn't recommend anyone using this place.Brent R.
Continue your wonderful, professional and pleasant service.Jimmy B.
To improve - adjust what equipment cannot be rented in certain locations. In this exact location they never had utility doilies but the website allowed me to book two different kinds and pay for them. Owner said they've been having this issue for a while now.Ekaterina S.
A little difficult to find with no uhaul signage and the trucks located around the back, but very efficient process and no problemsSTEPHENANTHONY M.
Le client n'a pas laissé de commentaire.MARKA L.
Everything was good. Nice and smooth pick up and drop off.SARAHSTAUB S.
Le client n'a pas laissé de commentaire.GABOR K.
Le client n'a pas laissé de commentaire.JAMESLOUIS JR N.
The owner Mr Novick was very knowledgeable and extremely professional!Michael S.
Le client n'a pas laissé de commentaire.JOSEA G.
the wifi system would not slow me to sink into the uhual website ,i had to call in and the wait time was very long 50 minutesSTEPHENWILFRED R.
Le client n'a pas laissé de commentaire.Michelle A.
Le client n'a pas laissé de commentaire.VICTORIAA M.
Excellent experience. Nice people, highly recommend! Will rent from them again when needed!GUY P.
Le client n'a pas laissé de commentaire.JAMESJOSEPH E.
Great location & owner. Smooth transaction.Edgar S.
Le client n'a pas laissé de commentaire.CRAIGR D.
Great to deal with marty on my rentalJAMESV JR R.
Le client n'a pas laissé de commentaire.Kurtis K.
My favorite placeDashawn M.
Le client n'a pas laissé de commentaire.Laurie S.
Everything was perfectROSSE G.
All's wellIRVING R.
Everything is smooth and easy when I rent from here, wouldn't change a thingDashawn M.
The man who ran the garage was super friendly! Keep up the good work!Patrick B.
Le client n'a pas laissé de commentaire.Paulo R.
Le client n'a pas laissé de commentaire.Cindy L.
Le client n'a pas laissé de commentaire.Aleksander O.
Le client n'a pas laissé de commentaire.JEREMYGRANT D.
Le client n'a pas laissé de commentaire.Segembre L.
Le client n'a pas laissé de commentaire.GUILLERMOJ C.
Don't tell people pick up is at one place, then shift it 12 hours before pickup. The place I was supposed to pick up was 8 mile round trip from departure point. Marty's Automotive (not their fault here) was 52 mile roundtrip at rush hour over bad roads from departure. This put my departure back 2 hours. This is a big deal!Harry W.
This place was excellent, however, this was 45 minutes away from us and then I had to go to ANOTHER location half an hour away to get my trailer! I requested to pick up my uhaul items around the corner from my house many weeks before ! At least when I had to return the items, they gave me a 40 $credit for going out of my way.Christine R.
The trailer rental was easy and they made sure all was hooked up properly on trailer. When I need a uhaul product again I will be back at Marty'sDoug W.
Le client n'a pas laissé de commentaire.Martha F.
Very clean shop as well as the truck Customer service was awesomeAlexander A.
Excellent service à la clientèleSteve M.
Le client n'a pas laissé de commentaire.Michael R.
Le client n'a pas laissé de commentaire.VINCENTS R.
No improvements needed. The trailer was ready to go. They did the hookup i just backed up to it. Trailer worked great the brakes worked great. Towed straight. I did 950miles that day. Marty was great to deal with.Joseph T.
Le client n'a pas laissé de commentaire.Joseph S.
Le client n'a pas laissé de commentaire.Kelly N.
When 1st reserving trailer had requested drop off at Marty's. When I got there was told they had changed drop off location to Poughkeepsie. Employees at Marty's were able to change location so that I didn't have to hook up again and drive another 30.CAROLYNJ M.
Le client n'a pas laissé de commentaire.Alana T.
Le client n'a pas laissé de commentaire.Sanjay S.
This was not the location I rented from , I rented it 6 miles from my house, when it was time to pick up, it was at a location 30 miles away , It was very inconvenient ,DONALDDAVID G.
Nothing. They even hooked it up in the pouring rain and I was on my way in 20 min.Bill B.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.Ori B.
Le client n'a pas laissé de commentaire.Kevin T.
Nothing everything was perfectDANIELV F.
The UHaul truck was great. The movers were terribleHalley R.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.Melissa Q.
No improvement needed. Customer care knowledge and friendliness were just a few positive things I can sayWalter H.
Marty was super helpful in strapping down the car and helping us with paperwork.Craig B.
Excellent, friendly, helpful. Couldn't ask for more!kevin G.
Le client n'a pas laissé de commentaire.Eugene T.
Great experience. All went well.... and smooth!Bryan R.
Great place to get a rental truck and tow dolly. Very helpful people. Always going to use this place for my rentals.Nick V.
Le client n'a pas laissé de commentaire.Steven T.
Le client n'a pas laissé de commentaire.Cheyenne M.
Staff was very friendly, knowledgeable and helpful.Adrian A.
The manager was amazingly kind and friendly.Monet C.
Great everthing was perfect and I added an extra day without any hasslesamantha W.
Le client n'a pas laissé de commentaire.Michael T.
Marty's was great. Truck was ready and snow cleaned off when I arrived. Overall a good experience.luis B.
Le client n'a pas laissé de commentaire.Luther L.
Le client n'a pas laissé de commentaire.Amanda C.
Le client n'a pas laissé de commentaire.Elizabeth Z.
Le client n'a pas laissé de commentaire.Frank S.
The whole Haul experience was fine with one exception. THE PRICE !!! How does what's advertised as a 14,95 $ a day rental turn into a 73,00 $ bill. That's almost five times the advertised rate, this is certainly NOT truth in advertising. I'm confident in saying that I will never rent with Uhaul again as long as these deceptive pricing policies are in place.robert C.
Le client n'a pas laissé de commentaire.Glenn S.
Extremely courteous!Lena W.
On top of their game & always friendlyDenise D.
Le client n'a pas laissé de commentaire.Benjamin H.
Originally, I was supposed to drop off the truck at another place, but when I arrived, they informed me that they don't accept uhaul trucks anymore. I spent an hour trying to figure out how to drop off the truck, most of it on the phone with customer service.Jessica C.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.EXCEPTIONAL M.
Customer service at this location was very nice and tried to help but was told to stay out of issues with truck and was even talked to rudely by customer service when she called in Truck was not swept clean Both front tires where bald Truck out of alignment was difficult to drive as truck pulled left very hard Had to go to 2 different locations which led to being behind schedule then issues getting trailer and having to wait for roadside to travel 2 hours to replace both tires I would not recommend U-Haul to anyone after this rental experience and even when I was on phone nite before with customer service they where not helpful to the point if I could have rented a truck and trailer elsewhere I would have cancelled with U-Haul As of now I will never use U-Haul againStewart S.
It is no fault of Marty's, but I think it is a mistake to require smart phones to rent trucks. The after hours return did not work on my phone and kept prompting me with codes to login.Jonathan B.
always use uhaulDonald S.
Great customer service and very helpful. I was extremely disappointed that I couldn't pickup the truck and trailer at one location. After I picked up the truck I had to travel 40 minutes away to pick up a car dolly when three car dolly's were right in front of me when I picked up the truck. See my truck review for further details of overall experience.ken M.
I rented the truck for 4 hours got there at 8 but didn't get the truck till 8:33 returned with full tank as alway at 12:28 and they charged me fir two rentals!?!?!? And so far they have responded to my inquiry about the extra 19,95 $. I've never had this happen and I've rented u hauls many times.Robert C.
Le client n'a pas laissé de commentaire.Tamari W.
Excellent staff and experience. Would definitely use again.Kimberley S.