Évaluations des clients Marys Rentals

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Marys Rentals

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randy j. le

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Le client n'a pas laissé de commentaire.

Zach K. le

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Le client n'a pas laissé de commentaire.

Ashley C. le

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Le client n'a pas laissé de commentaire.

Braden V. le

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Le client n'a pas laissé de commentaire.

Casey S. le

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Very nice and polite they always have a nice selection of vehicles to choose from I wish the one we rented from in Tennessee would have been more helpful

Rick M. le

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No issues very friendly

David g. le

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Le client n'a pas laissé de commentaire.

Ian W. le

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When you take the truck back with the same amount of gas wixh was at 1/4 of a tank then you get home and have a receipt for gas when you were told to fill it where it was it kinda upsets 30 to fill it when it wasn't full to start with and 45 to fill it the rest of the way up yes i have a problem and you send me thw receipt saying it was empty and i know better i will not ever use this location again and i have used uhaul several times

Traci B. le

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Le client n'a pas laissé de commentaire.

chris e. le

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Le client n'a pas laissé de commentaire.

miklos b. le

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Le client n'a pas laissé de commentaire.

JAMES H. le

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Nothing. The staff at Mary's was very friendly at the return site. They checked us in promptly and it was a no hassle return process. Thanks for making this an easy transaction.

Leigh L. le

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Le client n'a pas laissé de commentaire.

Stacey T. le

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I was hesitant to say "yes" to recommending this location. I have rented 2 Uhauls over the last 3 weeks and each time there seemed to be an issue of some sort. While the people working there are not "rude" they are not the most helpful and seem annoyed when you ask questions. I had an issue the first time and was told "I don't do the online thing so if you reserved online, that is not my problem because I hate it personally. What I can do for you is what I can do for you. If I had it my way we wouldn't deal with it." Yesterday, I was 35 minutes late to an appointment because we were there promptly at 8 am. Actually, we were there at 750 am. The person working didn't show up until 820 and then said "you could have just left the keys" and I responded by saying "I wanted to know my final costs and a receipt" to which he responded, "well whatever, I will get that for you then" and continued unlocking the doors while smoking a vape pen. There was a line by then as 3 others had shown up at 8 as well. Quite honestly, he seemed annoyed that he had to help me. Then I asked why I was being charged $40 for an appliance dolly for 2 days because when I reserved it online, it said $10 a day. He said "I don't know, I don't control that I just print the slips." I tried to pull up my email confirmation from reserving it online and he cut me off and said "I will look into it and get your $20 back and give you a call." Well, needless to say, he never called.

Loren B. le

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Le client n'a pas laissé de commentaire.

harry d. le

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friendly and professional service all the way.

Doug L. le

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Le client n'a pas laissé de commentaire.

Robert K. le

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Although it was a 45 minute drive to pick up the truck, I was impressed with the owner. He made me feel like the most important person he had ever waited on. A very nice gentleman.

Norma M. le

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Lady was very short. Could have been friendier and more informative.

blanche l. le

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Le client n'a pas laissé de commentaire.

Jason C. le

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Le client n'a pas laissé de commentaire.

Sasha-Laine J. le

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Le client n'a pas laissé de commentaire.

Gary K. le

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Le client n'a pas laissé de commentaire.

Deborah P. le

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The personnel was friendly and answered each of my questions to my satisfaction. The truck was ready on time and all went well. I would give glowing recommendations to anyone who asked about this location.

Scott R. le

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Love uHaul. Always an adventure!

Danette G. le

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Le client n'a pas laissé de commentaire.

Laverne M. le

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nothing. This location was great.

William T. le

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Le client n'a pas laissé de commentaire.

Mark B. le

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the clasp on the motor cover weren't hooked making the inside of vehicle very hot and burning my wifes legs

MELVIN C. le

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Le client n'a pas laissé de commentaire.

Scott H. le

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When we dropped off the uhaul nothing was explained or anything they took the keys and went inside as we were waiting to hear back from him a guy standing in the lot on his phone mumbled we are all good.

robert l. le

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Very helpful and professional.

MIKE C. le

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Clean quick easy transaction. Thanks

Jim L. le

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Le client n'a pas laissé de commentaire.

Thomas C. le

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Awesome! Very friendly and helpful.

ken z. le

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Outstanding---Individuals were very helpful--& with a warm smile! Great P.R.---Customer friendly+++

Richard S. le

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Le client n'a pas laissé de commentaire.

gary s. le

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Le client n'a pas laissé de commentaire.

Alexander S. le

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Le client n'a pas laissé de commentaire.

Timothy S. le

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Le client n'a pas laissé de commentaire.

Mike V. le

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great people

Yetta M. le

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Le client n'a pas laissé de commentaire.

Hope S. le

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Was to pick up the truck at 8:00 a.m., but salesperson was not available at that time.

William L. le

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Le client n'a pas laissé de commentaire.

Valerie O. le

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Uhaul traffic dept directed me to them, they were to be open til noon, I got there before 11:30, no one was there, called traffic dept back and they were surprised, but they took care of me by phone

Laura D. le

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Great Experience

Mari L. le

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Le client n'a pas laissé de commentaire.

Dennis D. le

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Le client n'a pas laissé de commentaire.

Bonnie W. le

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Le client n'a pas laissé de commentaire.

Richard S. le

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All was great

MARY B. le

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Just truly very nice people to work with. Second time I have used their services.

James M. le

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Le client n'a pas laissé de commentaire.

Lorie W. le

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Le client n'a pas laissé de commentaire.

Jennifer H. le

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Le client n'a pas laissé de commentaire.

Duane H. le

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Le client n'a pas laissé de commentaire.

Greg F. le

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Le client n'a pas laissé de commentaire.

Travis L. le

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Very helpfull and caring

Glen B. le

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Fill up the gas tank for the customer. I received the truck with 1/4 tank of gas. Also, don't ask me all the same questions that I answered with Express Check-In.

Rhonda M. le

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Le client n'a pas laissé de commentaire.

Benjamin k. le

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Le client n'a pas laissé de commentaire.

Jim C. le

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Nice and friendly staff!!

Raymond V. le

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Le client n'a pas laissé de commentaire.

Edward J. le

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The guy working was extremely busy but still took time to help get me a lower rate on a truck and dolly to haul my broken down car back to hometown. Really friendly representative. However I was upset when I noticed that I got charged 2 times, and when I called uhaul about it I was informed that it could talk 3 to 5 days for the refund to be available. This was in no way my fault but now I have to wait for almost 400 dollars to be put back in my account. Not cool at all.

Steve N. le

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Le client n'a pas laissé de commentaire.

Dennis H. le

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Everything went very well !!

Yvonne M. le

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I think they were though in going over conditions and help to operate the truck.I would definetly recommend them to friends

Todd S. le

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Le client n'a pas laissé de commentaire.

JEFFREY P. le

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Have at least one (1) pick up truck available for rent/lease. Not all users need a van or a van may be the right size but not the right fit! Ie...can’t load certain items in a van, as you could in a pick up truck, that need to stand up or too wide for a van...BUT perfect for a truck and over kill if having to rent a larger box truck!! Dig what I’m shoveling???

donovan b. le

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Le client n'a pas laissé de commentaire.

TABATHA D. le

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Faster for customers already reserved, be more professional (do not tell customer well I can not make it just appear), have equipment customer reserved there

Matthew T. le

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I reserved a uhaul about 5 days in advanced and was constantly sent to different locations and didnt even get the ubaul i reserved then was charged extra because you didnt have the truck i needed and had to get a trailer on top of it

donovan b. le

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Le client n'a pas laissé de commentaire.

HENRY P. le

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Drop off was very smooth and easy.

Emil L. le

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The rental location here in Meadville is very convenient. Equipment that I rented was well maintained and the staff of the rental office were very friendly...and more importantly, very helpful in assisting with the rental trailer hook-up. I highly recommend this rental office to others.

miklos b. le

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Le client n'a pas laissé de commentaire.

Darren E. le

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The only thing was that the van was very muddy on the sides and the mobile app froze up when I tried to take a picture of that when I picked it up, then when I dropped it off, it was still muddy and when I tried to indicate it was still muddy, it tried to charge me $25 for cleaning. We never went anywhere other than paved roads. I changed it back to "Clean" since it was the same condition as when we picked it up.

jedediah h. le

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Le client n'a pas laissé de commentaire.

Patrick G. le

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I filled the van back up at the nearest gas station before it was returned. The next day I checked the charges and they weren’t adding up. I called and they said the van wasn’t full of fuel when I returned it. I explained that I had filled it and the guy told me maybe I was looking at the gas gage from a wrong angle. He was very argumentative. After calling me a baby and ridiculling me for being upset over 6 bucks he agreed to give me my money back but only if I came there and got it. I went to get my money and a woman was there to give it back to me and called me an asshole and told me to never come back again. She told me the fuel was a hair off. My advice would be to ask them what angle you need to look at the gas gauge so that you know it is full to their expectations. What a crock of shit.

kacey h. le

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Le client n'a pas laissé de commentaire.

Georgia B. le

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Think is the 2nd time we've used them within a 2 month period. Very nice people to do business with. Very friendly and helpful.

chris m. le

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Perfect!!!

Matt S. le

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Le client n'a pas laissé de commentaire.

David G. le

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Went very smooth and quick . No problems

Lisa H. le

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Le client n'a pas laissé de commentaire.

JoAnn M. le

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Everything went well, no issues. Friendly service, and prompt.

Ava Ann F. le

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Le client n'a pas laissé de commentaire.

Debra D. le

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Le client n'a pas laissé de commentaire.

Matthew V. le

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Le client n'a pas laissé de commentaire.

Curtis G. le

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Le client n'a pas laissé de commentaire.

Shawna C. le

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Le client n'a pas laissé de commentaire.

Darla P. le

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Your on-line app needs improvement. It is trying to double reveserve 2 trucks when I only need one.

JOHN W J G. le

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Le client n'a pas laissé de commentaire.

catherine d. le

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Prompt and friendly and no fuss -- thank you!

Haibin W. le

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Le client n'a pas laissé de commentaire.

frank y. le

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Le client n'a pas laissé de commentaire.

amber k. le

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Le client n'a pas laissé de commentaire.

Robert p. le

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Only thing is, I have rented from other companies and they usually warm the trucks and shovel the snow off. I highly suggest this for future customer service. The staff was friendly and welcoming.

Peter S. le

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Le client n'a pas laissé de commentaire.

Robert D A. le

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Le client n'a pas laissé de commentaire.

Thomas T. le

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No improvement necessary, it was quick, easy and went exactly as it should have.