Le client n'a pas laissé de commentaire.
ROSS C
Customer Reviews for Marys Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Always takes good care of my needs. Tried online reservations and they were horrible but this location I call and never have any problems. Great reps for UHaul.
KEVIN MGuy in charge was very rude and impatient when addressing customers and had a very condescending tone.
NOAH ARead the above where I typed my experience. Thank You Again!
KRISTI ONa
REBECCA DGreat experience all around! Second time I have rented from this location. Fortement recommandé!
Sarah HThe guy was very rude to me from the second he came back in from hooking someone up. He said he only makes 2 dollars to it. He hates renting trailers. If I didn't need it right then I would have walked out. I'll never go back there again ever
JOSHUA MThe movers that I hired, Gary, I would highly recommend. He did an excellent job. His information can be found on FYI CRAWFORD COUNTY
GARY SReally nothing. Their service was simply incredible!
PAUL LIt's not the location but the Uhaul app with the drop-off process. When I picked up the truck, the Uhaul wasn't full it was a little over 3/4 full, so trying to figure out how much I needed to put back in was rough, and once I got to the location, the app was giving problems. I found the truck to be very uncomfortable to drive since the steering wheel and seat don't adjust, and overwhelming smell of cigarette smoke. I have no desire to ever rent a Uhaul again. This was my first and last time.
CANDICE WThe gentleman at the front desk was great. It was very busy and he moved everyone along at a great pace. Je les recommande fortement.
KIMBALL CI’m not sure everything was great for me
Gennie PI really don’t know how you can improve the truck and the service.Everything was great!
TIMOTHY WPlease Clean the windshield inside and out 😊
LURIE BWas missing vehicle equipment that was requested.
Nicholas SDisappointed UHaul reportedly couldn't/wouldn't issue a partial refund for returning truck more than one day early and I never opened the furniture pads I rented. It's difficult enough to plan a move, let alone how long you may or may not need the truck/equipment. Wish there was more flexibility, especially after returning truck early and not using equipment.
Kenneth LWas told I'd get charged double for dropping a truck off in a different state, got charged $270 instead of the extra $135; and the location dropped off at is closed? Got in trouble for that when yall still have it up on google
Autumn BThe back of our truck was weirdly slippery, honestly like it had been greased. To be clear I do not think it WAS and it did appear clean. It just became hazardous when trying to move inside of it. I do not think this is anyone's fault, but it did suck. Overall a positive experience, staff was friendly and helpful, truck was there, everything is moved and I'm very grateful to have a location nearby!
JESSICA NFast, friendly and efficient service!
NIKOLAOS APolite responsive to questions it was a pleasure doing business here
BRYAN BThe screw jacks on car haulers need to be replaced as a regular maintenance. Or replace the screw and nut. Very nice trailers, just painful using the jack.
Charles VVery pleased with explanations of proper use of trailer
George SThe drop off member is the reason why I looked up my receipt to leave a review. He was an absolute dick. No uniform to indicate he works with U-Haul. His child was with him at work, which is fine, but the child was walking around the parking lot with trucks moving… what a terrific way for a child to get hurt. I told him I was returning a trailer and he responded with "I don't want anymore f***ing trailers" … what friendly customer service cussing as customers. The rest of the experience was about the same. I will drop off else where. Or find a Penske/budget rental location….
Daniel MThe amount of fees is ridiculous. Will not be using this rental service again!
Brittany Sper mile rate seem high to. E.
Catherine BInside of truck had to be swept out
FREDERIC PThey were great to work with!
Don FDon’t change what you’re doing.
Joseph CThere is nothing you can do to make the rental easier. I am very satisfied with renting from this Meadville PA location.
Chris CThey are very accommodating and work hard to get you the truck you need.
Lisa HExcellent people to work with. The Boss was super nice. Thanks so much.
Sandra KI don't think that there is any reason to change a thing .the person that rented us the truck was very helpful! Made our experience very pleasant. We have rented from other places and the personnel have always been nice . But this place and the man working was exceptional. Sorry I can't remember his name but works at the meadville location . Thank you and we will be seeing you again.
Cory BNone He was Very courteous.
Helen OWhen someone makes a RESERVATION then that should GUARANTEE the proper unit will be available!
JEFRREY FThe reservation, delivery and return procedures were great. The only confusing, complicated, and hard to understand component was the "paperwork". Multiple communications including online forms, receipts and statements were hard to understand and duplicated. This process should be simplified. The" hidden" costs (taxes, environmental fee, etc., should be made evident at the reservation time.
Bill CThe gentleman taking care of us has dealt with me in the past. He's super nice and very friendly. The equipment is great, affordable, and he took the time to explain us everything. I'd give a six star if I could
Massimo Rreserved a 15 ft. truck first decided we didn't need as much room went to cancel on-line like is recomended your web site is not user friendly finally called a rep. left a call back number to cancel. also thought we would upgrade size of trailer at pick-up they had several on lot but said they were all taken and waiting on late returns which I understand. Overall a good experiance and would recomend and would use again. trailer towed like a dream. Dan Bollis
Dan BTruck was not clean in the cab but we had no problems at all with the truck
Rolland MMaybe let the customer know what time that you're closing on the phone so that we can accommodate your time more effectively. Thanks
Marcus HGreat drop off experience. Very friendly and personable staff. Highly recommend this location!
Scott DConvenient after hours return via app.
ANDREW W