Customer Reviews for Marys Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Marys Rentals

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Bryan M.
Rating:

Customer did not leave a comment.

Heather M.
Rating:

Customer did not leave a comment.

Lynn H.
Rating:

Customer did not leave a comment.

Carrie A.
Rating:

Customer did not leave a comment.

John S.
Rating:

Customer did not leave a comment.

Andrew J.
Rating:

Car Dolly, was quick, moved a car to a garage ,and was dropping the Dolly off within 2 hours. The only thing that could have been done ,is in the middle of the winter, is of had spray for the ratchet straps for the tires. They did work ,but not as smoothly as possible. But mine on my own trailer wasn't any better. Just being parked outside in northwestern pa. it's going to happen.

lane W.
Rating:

Customer did not leave a comment.

Cynthia P.
Rating:

Customer did not leave a comment.

maryann S.
Rating:

Customer did not leave a comment.

Joe O.
Rating:

Nothing great experience

Tasha Z.
Rating:

U guys got it down 2 a tee no need 2 improve. My experience was amazing

Gladys W.
Rating:

Customer did not leave a comment.

Marlan B.
Rating:

Customer did not leave a comment.

Rick L.
Rating:

The computer systems were not functioning properly, and this meant it took a few minutes longer to get processed.

Nicholas G.
Rating:

Customer did not leave a comment.

walter N.
Rating:

Lower your price per mile!!!!!!!

jim D.
Rating:

Excellent customer service each and every time we have used Mary's U-Haul service. Very personable and professional. The business delivers that home town touch! The only constructive improvement opportunity would be the truck itself had cigarette butts and ashes in the ashtray and the back was not swept out from previous mover (muddy).

Rebecca S.
Rating:

Customer did not leave a comment.

Heather M.
Rating:

There were problems with the computers which was no fault of the location just a fluke in the system. Check out took longer than normal but she was very polite during the process.

Lisa B.
Rating:

Customer did not leave a comment.

JoAnn M.
Rating:

Everything went well & smooth. Equipment was ready, no problems with the truck or customer service. Thank you for a successful move.

Cristy H.
Rating:

Customer did not leave a comment.

Mitchell P.
Rating:

Customer did not leave a comment.

KINDALL S.
Rating:

Customer did not leave a comment.

Heather W.
Rating:

Customer did not leave a comment.

Ernest D.
Rating:

Customer did not leave a comment.

David L.
Rating:

Didn't get the moving pads I paid for

NICK M.
Rating:

Good overall. Would definitely rent here again

CLIFFORD S.
Rating:

Customer did not leave a comment.

Wendy S.
Rating:

Customer did not leave a comment.

Lou D.
Rating:

Customer did not leave a comment.

Mike K.
Rating:

nice people

charles U.
Rating:

Customer did not leave a comment.

Jeffrey L.
Rating:

Customer did not leave a comment.

BARRY D.
Rating:

Trailer leaked - more water than expected inside

Jeffrey M.
Rating:

Customer did not leave a comment.

Nathan D.
Rating:

Everything was great. Thank you

Audrey M.
Rating:

Customer did not leave a comment.

Jane G.
Rating:

Everyone was nice to me thanks u for your help

corey B.
Rating:

Fast service, in and out very quickly. They hooked up and disconnected the trailer for me. Nice guys, I would use them again!

Randall S.
Rating:

Customer did not leave a comment.

robert I.
Rating:

Met expectations

Fred M.
Rating:

Customer did not leave a comment.

Brenda V.
Rating:

The uhaul truck was difficult to drive. My husband said there was something wrong with the truck because it kept pulling to the left. Forgot to tell uhaul about the issue when we dropped the truck off.

Kenneth U.
Rating:

Customer did not leave a comment.

Wallace C.
Rating:

Customer did not leave a comment.

MIKE C.
Rating:

Customer did not leave a comment.

Kathleen N.
Rating:

Say ‘thank you’ when someone uses your services. Suggest people call their auto insurance carrier to find out if they need to buy your insurance rather than telling people that you don’t believe their insurance will cover uhaul rental.

Andrew D.
Rating:

Customer did not leave a comment.

Kimberly B.
Rating:

Customer did not leave a comment.

Cynthia W.
Rating:

I rented a utility dolly and was given an appliance dolly

david G.
Rating:

Pre order the U Haul a week before and it was ready to in and out very quick and smooth

wanda S.
Rating:

Customer did not leave a comment.

Andrew R.
Rating:

Very Good customer service. Kind and polite

Chesley T.
Rating:

The heater in fan in the truck didn't work and the steering had a lot of play in it causing bump steer other than that the experience was good.

Larry D.
Rating:

Customer did not leave a comment.

MICHAEL P.
Rating:

u haul rep was very helpful with setting me up and telling about operation of the trailer I rented.

Zachary L.
Rating:

Customer did not leave a comment.

David E.
Rating:

Customer did not leave a comment.

Joan L.
Rating:

Customer did not leave a comment.

Justin W.
Rating:

Customer did not leave a comment.

Noreen L.
Rating:

Customer did not leave a comment.

Danen D.
Rating:

Customer did not leave a comment.

mike D.
Rating:

Customer did not leave a comment.

VIRGINA D.
Rating:

Customer service above and beyond!

Joe O.
Rating:

It was a great experience no problems at all thank you

Devin M.
Rating:

Customer did not leave a comment.

Bart W.
Rating:

The representatives (Harry & Ryan?) were very helpful and friendly. The tow dolly worked well and everything went as hoped.

David B.
Rating:

Have the equipment ready and in the van or truck. I had to double back and get my equipment. And then because i had to go 10 more miles to go back to get my equipment, they charged me for the 1 mile over I went. The attendant was too busy watching college football rather than doing his job. ??

Carrie H.
Rating:

Customer did not leave a comment.

marie G.
Rating:

My only concern is that I had called and reserved a 15 ft truck to pick up on a preset day and time but when I called to make sure that the truck had been returned on time for me to pick it up and I was told that the truck wasn't back to the lot yet. There needs to be a stiff penalty for people who don't return the equipment on time because it puts the next person behind!!! If it wasn't for the fact the people before me changed to a larger truck then I'm not sure when I would have been able to get the truck that I needed.

Jerry W.
Rating:

Customer did not leave a comment.

CHARLES H.
Rating:

Customer did not leave a comment.

Tim L.
Rating:

Customer did not leave a comment.

Mayvis W.
Rating:

Customer did not leave a comment.

Mary R.
Rating:

The gentleman at the counter was very helpful, friendly and courteous. The only improvement that I could suggest would be that the truck be backed into the facility so that I could pull out by moving straight ahead.

Thomas G.
Rating:

Continue with superb service and exceptional courtesy. Really appreciated all the help and assistance from Marys Rentals.

sherry P.
Rating:

Customer did not leave a comment.

sherry P.
Rating:

Customer did not leave a comment.

Joseph Z.
Rating:

Great experience The check engine light was on in the truck I rented which is pretty standard in gm vehicles Everything ran fine the customer service was great and it was a great value for an in town move

Derek S.
Rating:

it is great just the way it is

Jason R.
Rating:

Everything was easy and pleasant and no troubles at all!

Gladys W.
Rating:

Customer did not leave a comment.

David C.
Rating:

Customer did not leave a comment.

Corey M.
Rating:

Customer did not leave a comment.

Rachael S.
Rating:

Service is excellent, very helpful to a confused couple of ladies moving a small amount of furniture. We left with the ideal truck, the ideal price and a happy customers!

Tom G.
Rating:

Customer did not leave a comment.

Brandy B.
Rating:

They were open on the holiday and it really helped. I locked myself out of the vehicle and the uhaul center saved me within minutes. I really appreciated all they did and will continue to use them in the future.

Alyssa F.
Rating:

Location is convenient, rarely crowded, and owners are helpful. Computer problems (corporate level issue rather than local branch) tends to delay checkout.

Brandy B.
Rating:

It was nice to have such a pleasant experience with a vendor. They were prompt, professional, and a pleasure to deal with. Thank you for that.

Kevin G.
Rating:

Customer did not leave a comment.

Gregory R.
Rating:

Customer did not leave a comment.

Oscar C.
Rating:

Customer did not leave a comment.

Steven G.
Rating:

Customer did not leave a comment.

Toka W.
Rating:

Very friendly and professional staff. Vehicle was ready and everything went smoothly.

Shannon S.
Rating:

Be careful not to get double charged. Employees don't know how to correct.

MARK N.
Rating:

Very nice place, friendly customer service

Amy L.
Rating:

Customer did not leave a comment.

John K.
Rating:

Person at the desk was very helpful and friendly! I would definitely recommend to all my friends!

Brandy M.
Rating:

The only issue we had was something out of the location's control. It took a while to check out my trailer since they had to do it by hand, but it isn't their fault uhaul.com is as stable as drunk man on a highwire and wouldn't let them log in on a Monday morning.

No reviews have been submitted for this location.

Back
To Top