Évaluations des clients Mason Building Supply Rental

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Mason Building Supply Rental

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Juan C. le

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Le client n'a pas laissé de commentaire.

JIM BOB S. le

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Le client n'a pas laissé de commentaire.

Byron B. le

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The problem begins with a flat on the trip. Uhaul demands that they send their own people to repair the flat. Wait time will be 90 minutes when I am located in a town with a tire repair store almost anywhere I look. I am setting at a local Uhaul center when I make the call and they don't want me to trade trailer so I can get on about my trip. No common sense whatsoever in this matter. Finally I get the rep convinced to trade trailers and that process takes nearly the 90 minutes that the flat repairman would have taken. Over the course of my life I have used Uhaul on many occasions but this just may be my last dealings because of Uhau'l "policies" and shear lack of common sense dealings. Not good on your part....Uhaul!

Jon R. le

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Le client n'a pas laissé de commentaire.

Susan G. le

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No Improvements needed! I was scheduled for a trailer in San Antonio, TX but the size I needed was not returned to SA in time for my departure, BUT Mason, TX had my size and since I was driving through that town anyway... it was perfect for me! They were nice and accommodating and I sincerely appreciate it PLUS I didn't had to fight the San Antonio traffic!! Yay!!

Mike C. le

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I picked up on a sunday. Truck was there and clean. I ordered pads and a dolly also. They were not. Called customer service and they were helpful but dont understand how you cannot get hold of the people that run the place so that it can be made right. It cost me a day and a 160.00 hotel stay. (I thought that was a little high also but try finding a room in crockett that your wife will stay in) I told customer service to cancel the pads and dolly that I would try to buy one somewhere. Cant do that either on a sunday in mason because the only place to buy one is from the place that rents out the truck which nobody can contact. I do owe you for the pads and dolly because I had no choice but to come back and pick some up on monday morning. At the drop off they told me I was over my milage and owed more money. They were kind enough to take care of that. I drove the uhaul from mason to menard to load and straight to lovelady to unload then to crockett to drop off just as I agreed. Not a good experience.

Bruce G. le

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I think it would be fair to pro-rate the charge accordingly if the vehicle is returned early. I returned my rental truck about 19 hours early and got no credit for that. That means I paid UHaul for 19 hours and they gave me nothing. Please either justify this policy or change it.

Lorri Ann D. le

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Le client n'a pas laissé de commentaire.

jim B. le

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Le client n'a pas laissé de commentaire.

Mariana D. le

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Le client n'a pas laissé de commentaire.

John R. le

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Maybe just more timely recording of the return information so don't generate follow-up questions from corporate.

Timmy O. le

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Le client n'a pas laissé de commentaire.

james G. le

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Very helpful

Gerald W. le

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Le client n'a pas laissé de commentaire.

Frank R. le

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Le client n'a pas laissé de commentaire.

David M. le

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Le client n'a pas laissé de commentaire.

Harry H. le

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Needs moving supplies!!!! Had no matttress bags in any size.

RANDY F. le

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Le client n'a pas laissé de commentaire.

Freddy M. le

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Everything was good.

Craig K. le

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Le client n'a pas laissé de commentaire.

Albert H. le

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Le client n'a pas laissé de commentaire.

Neal U. le

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Le client n'a pas laissé de commentaire.

JIM BOB S. le

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Le client n'a pas laissé de commentaire.

Gary D. le

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Le client n'a pas laissé de commentaire.

JOHN T. le

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Le client n'a pas laissé de commentaire.

Freddy M. le

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Nice place friendly people.

lois M. le

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mason,tx location u.haul, has been the best location i have ever had a rental experience. the trailer looked almost like new. clean, good tires that matched. pulled easily w/o tugging or drifting. the hitch wasn't beaten, and easy to use. the electrical hooked rite up to mine. no glitching or blinking connection. all lights and signals working. the brakes were smooth, no grabbing or uneven pulling. this trailer was in great mechanical condition. and overall body wasn't beaten or dented in. the paint was good yet. wasn't scratched off. overall i would be proud owner to pull this trailer behind my truck. i rented for a month not knowing in beginning of rental. the owners of this location, were very courteous , patient, and helpful. i'am handicapped, but still can walk. and these folks hitched and unhitched the trailer without me even thinking about asking for assistance. i had a great business experience with this location. thank you. lois m.

Freddy M. le

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Everything was good.

John B. le

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The what numbers were never switched on the contract therefore they were confusions on what was suppose to be returned but no one called us to ask about the items/equipment so thank goodness we went in to report issues with the trucks performance.

Edward S. le

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The folks at Mason Building Supply are super friendly and super efficient.

ROBERT W. le

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Le client n'a pas laissé de commentaire.