Customer Reviews for Maytag Laundromat
(U-Haul Neighborhood Dealer)

154 évaluations

2057 Bloomingdale Rd   Glendale Heights, IL 60139

(630) 480-4079

Heures d’ouverture

  • Mon-Fri: 9 am–8 pm
  • Sat-Sun: 7 am–8 pm

Services dans cet établissement :

Pour nous contacter

(630) 480-4079

2057 Bloomingdale Rd
Glendale Heights, IL 60139

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–8 pm
  • Sat-Sun: 7 am–8 pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Vutha C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TARAS P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony A 
Évaluation :
1

First I made a reservation for 9 to 5 for cargo van. Moving my daughter to studio apartment in Chicago. I told the service lady that probably I should be return the van by 5. Not knowing I can be charged for late fee if I don't return it by 5 pm.. if there was a late charge involved I could have returned it by 6pm with same cost… I don't understand why she did not tell me any of this until when I called her around 3pm letting her know that traffic is so bad that I might be late 30 minutes. Than she tells me there is a late charge of $35 and charged on my credit card… I was so upset and called her back stating that I'm gonna try to get back and return by 5pm and why she already charged me!! She said because I told her that I will be late!! Now, she should have waited until I returned the van and if late than charge me!! Traffic became better so I was able to return it on time … now the lady tells me, how I should have calculated enough time to return the van. Why she didn't tell me any of this, late charge etc!!! No customer service!!! Just try to charge customers without explanation.. very bad experience.. will choose another company next time. You need to tell customers about the late charge so that we can rent with enough hours!!

Jae Y 
Évaluation :
5

Pricing was fair & the check in/check out process was a breeze. However the truck had 140 000 miles on it & zero modern conveniences such as cup holders usb ports rear camera cruise control.

kurt b 
Évaluation :
1

I moved a piano about 16 miles and I was charged a cleaning fee another fee for using overnight check in. I was encouraged to use the overnight return and wa never told there would be a cost for this. The truck had a check engine light and clearly had not been maintained well. I didn't complain since I had so little distance to go. I was told it would be $50 and I end up paying about $150. This is ridiculous and definitely gives me pause when thinking about renting from U-Haul again. I've never had this issue with U-Haul but I definitely will reconsider using you again.

Chad P 
Évaluation :
5

The staff was very friendly, the truck was in good condition.

Orlando G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Konrad O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lyle H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis S 
Évaluation :
5

Sheree was great! I was in & out for pick up& drop off. She was very prompt, helpful, knowledgeable & professional! I am satisfied with location (Maytag laundry)& experience!

Taniya P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MUHAMMAD Z 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronald W 
Évaluation :
5

It was a great experience dealing with this location, as always. Thank you U-Haul

Nelson B 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Tami F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas W 
Évaluation :
5

Ryan was friendly and efficient.

Stephen S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenita W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luigi P 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Francis L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yelstin b 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sharon k 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roman Z 
Évaluation :
3

I was supposed to notate any damage before I left but didn't see the message until I got home. Wish the person helping me would have mentioned that I needed to do that before I left.

Corey H 
Évaluation :
2

The customer service agent representing UHaul was very "harsh" and needs to learn customer communication and customer service skills. EX "You are late. We don't hold reservations" (I was late to the initial appointment time but there are many different ways to say something like this that doesn't demean a paying customer" As we are going to the parking lot where my personal car was parked "You can't park there". (Again many different ways to say something like this) I called to see if I could extend the reservation by one day. "Weekends are very busy. You can't expect to just add a day" . Me: "What does that mean? Can you please clarify if I can add a day to the reservation" Agent "You'll jut have to pay more" "

Robert W 
Évaluation :
1

Customer experience very poor. Overcharged. Web interface not user friendly and extremely inaccurate. I WILL NEVER USE UHAUL OR OTS AFFLIATES EVER AGAIN.

Joseph W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ramon j 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Renee B 
Évaluation :
2

Was not friendly misleading and I haven’t received my refund.

Tania B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IRVING H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose R 
Évaluation :
5

Someone came out right away to assist with the drop off.

Anna W 
Évaluation :
5

Everything was great! Both staff members were helpful and polite!

Moises V 
Évaluation :
4

Keep the trucks clean. Sanitize for strong illegal drugs odor that persist in my clothes and the sofa. The floor of the truck was filty

Marie M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

keiandre d 
Évaluation :
5

My experience was great. I will recommend this location to everyone.

Brian D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ana C 
Évaluation :
3

I signed up to pick-up at another location and was moved to this one about 2 hours before pick-up time. It was 15 minutes away from the location of my reservation which was an issue on the front end and back end return time of my order. U-Haul will not be my first choice next time.

Mark H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rudra P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kyle A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H 
Évaluation :
5

I really appreciate this location they were so helpful so professional, very nice, I was so frustrated but they help me so much, to get the job done and offered to assist me in anyway that they could Awesome team!!!

Valerie J 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Celedonio A 
Évaluation :
5

I would like to leave a glowing review for this location. The customer service reps were excellent both on pick up and drop off. They did a wonderful job and were very responsive. Can't say enough about this location and the helpfulness of the staff.

Mohammed L 
Évaluation :
2

I reserved the equipment for 7:00 I walked in at 7:05 and they couldn't find my reservation. So I had to refill out all the information at the U-Haul location Which took an extra half hour of my time. I had the reservation number and emails of my reservation and the pick up location and they couldn't find it in the computer. But the trailer did work out for what I needed for

Will O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hilda i 
Évaluation :
5

was very easy to pick up the truck!

KAREN S 
Évaluation :
1

The mobile return truck was not working.

SHAWNTEL W 
Évaluation :
5

All was perfect

arturo h 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paul w 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GEORGE N 
Évaluation :
5

I rented 2 different vehicles 2 days in a row. The first box truck was dirty. The second one a van and it was clean and nice.

brace b 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Muhammad F 
Évaluation :
5

Good job all good A+++

FRANCESCO P 
Évaluation :
2

Nobody behind counter for several minutes and very uneducated in the process.

Matthew Z 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACY P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark m 
Évaluation :
2

Lady was rude, she was taking pictures of me without my permission. I'll never go to this location again

Lukasz G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OLEKSANDR K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda B 
Évaluation :
5

Thank you for being open on Sunday! This location had the equipment I needed. Everything was easy. I notified them that I needed the van for an extra hour and got an acceptance response right away. If I need Uhaul again, I will go to this Glendale Heights location! A very happy senior citizen customer.

Susan D 
Évaluation :
5

I don't have anything to say about this experience that's how well it was handled

Kalintheia G 
Évaluation :
5

Excellent experience--from the easy online process to the friendly staff to the reasonable costs. I'll be using U-haul for all of my future moves!

Kara G 
Évaluation :
5

Couldn’t be better service! All went well.

darrell h 
Évaluation :
3

Drop off wasn’t easy

Eric B 
Évaluation :
1

I rented a cargo van. Drive 49 miles. Stopped less than a 1/4 mile away and put 4 gallons of gas in the tank. When I got back in the van the gas gauge reading went down from where it was when I got out to put gas in. I let the person know the gauge is not working correctly In the end. I spent $13 at the gas station and $11 upon returning. The 19,95 a day deal cost me $24 in gas to go 49 miles. That's.8,1 miles a gallon average. (I did not leave the van idling at any time I had it) Here's the worst part. I tried to explain that I think the gauge isn't working. And felt like I was being treated like a liar. 'That's impossible- it's a new truck' Check the gas gauge by releasing the pressure before you drive off. I guess.

Paul T 
Évaluation :
5

Just a good experience overall. Everything went seamlesd

CHARLES M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis B 
Évaluation :
2

The truck I rented was filthy, stank of cigarettes, gas level was lower than stated. The outside was covered in tar, inside had never seen a vacuum, and I was assigned this mobile dump when a clean vehicle was parked next to it!

David V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn P 
Évaluation :
1

I had to backup into a small stall and remove the trailer myself. They would not help.

ronald h 
Évaluation :
3

Le client n'a pas laissé de commentaire.

NANCY L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark D 
Évaluation :
1

Person did not inform me of basic information which led to him advising he was charging me an extra day. He did not charge me in the end but the y professionalism was uncalled for. I will not return to this location.

Scott S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lana K 
Évaluation :
5

Awesome! I love u haul❤️

analiza s 
Évaluation :
5

Bien

Rafael V 
Évaluation :
3

Although the confirmation said 24/7, apparently it was not sent that way to the location, so I had to come back later than my pickup time to get the vehicle when they were open.

Fred Z 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew F 
Évaluation :
5

This is the second time I have rented from this location. Very efficient process. The equipment was clean and organized. Also a very helpful, professional staff. This location for U-Haul will always be my first choice and will recommend to others.

Gayle D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hongtao Z 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lisette m 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edward P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rozina K 
Évaluation :
4

Let me know the vehicle is governed to not go over 74 mph! It may have been in the fine print, but I don't remember going over a $30 'Safe Move' charge? I don't like having to operate through the UHaul app! The facility itself and the staff were great to deal with.

Michael s 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul C 
Non les évaluations ont été soumises pour cet établissement.

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