Le client n'a pas laissé de commentaire.
LACY M.
Customer Reviews for McCorvey Investments
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very helpful with showing me how to set up the trailer.
MICHAEL K.I had a great experience with the customer service woman! Would highly recommend renting a uhaul from this location! Great service!
Carly H.She was friendly and fast
Johnathan G.I like using U-Haul for all my moving needs.
Donna S.Checking in the trailer on a Sunday, using the app, was difficult. Better instructions and better programing would help a lot.
ARTHUR B.No comment
Eddie C.They made it so easy to pick up and return as well as the Staff person who was so friendly and wanting to make sure I was happy!
Arlena M.People were very friendly and helpful with choosing the right trailer I needed.
Eric G.It was a do it yourself 24 hour drop-off location. Box for rental contract visible. Thank you, Linda
Clifford M.See above regarding return. Oh, the pickup site was the best Uhaul place I'd ever seen in my life!
CARL B.The person that helped us was very professional and this is no reflection on her. However, we felt like we were pressured into the more expensive insurance. The truck was very dirty on the outside and the windshield wiper was torn. The location was actually closed that week, and we were delayed in getting the truck.
Jimmy S.Customer service and maintenance
Brandon F.After reading reviews, and having 3 unhelpful experiences with the folks at Precision on University Drive, I went to the Douglass Road location. I was treated with wonderful customer service and will use them again if the need arises.
Kalin K.I believe her name was Carol?? She was an exceptional person with AWESOME customer service and there would be nothing she ever needed to improve on. I hit the jackpot when I randomly picked this establishment to rent my trailer.
John W.The lady was very helpful
Stancey M.Very old truck
Alan H.0
John K.The location was easy to find and getting the truck out was not an issue. We followed the directions and obtaining the key to returning the vehicle was seamless! Thanks for a great experience!
David H.The battery was dead before I pull off and I had to wait over 3 hours which resulted in a loss of money for me.
Royal H.I was in and out in a timely manor no problems staff very curtious will return
William W.It is amazing that these trailers do not have a jack of some kind to lift the tongue of the trailer. I had to detach the trailer from my vehicle and then re-hitch the trailer to the vehicle (GMC Yukon 2-wheel drive). Lifting the trailer tongue was extremely difficult and resulted in a back injury of some kind. I will likely have to see a physician or chiropractor if the pain does not resolve in a few days. A trailer this size needs a jack!
RONALD L.Keep doing what you are doing!
Robert F.Great staff,
vincent S.A little difficult to find.
Oscar G.For starters, we were supposed to get a confirmation call on Saturday and that never came. Called customer service and after on hold 45 minutes no one answered. Tried chat, got Matthew twice who was rude, unhelpful, and disconnected the chat twice (I have that screenshotted). Finally got a chat with someone else, he said we were confirmed. Arrived the next day to pick up and the app wouldn't let us, but gave us another number to call. Called that number and got a very helpful gentleman who said that location didn't set the truck for 24/7 pickup. Had to go to second location to pick up. On Sunday, I called the customer service number twice and got no answer either time with 30 minute waits both times. This was the most ridiculous experience I have ever had. NEVER using U-Haul again!
Brett R.Clean the windows and floor from trash. The other dirt I can live with. The front end needed some live because of all the bugs.
Les W.Thank y'all so much! I was able to get in and out very fast! Great customer service! God bless!
francis J.The lady at the front was so kind and she walked us through the whole process. My first time ever renting a uhaul. Will definitely go back to this establishment for future needs.
Daniel C.It was all good!
KEITH H.Sales rep provided great customer service.
Gordon K.Had to return equipment (toe dolley) because my truck broke down. NO help from this location. She tried but company said no. Very disappointing! I like this location and will use her again...because she tried to help. NOT happy with her district manager at all !!!!!!!
Stephen B.There was less gas in the truck than what I was told.
Casey P.Very Friendly Location, Good Customer Service
SANDY M.Nothing great customer service
GARY W.I would definitely recommend your u-haul services to others. Very nice staff, they got me in vehicle quickly and was very understanding when I needed it for more time, thank you
Vickta M.Everything went fine.....great lady to work with!
JANET V.Friendly, efficient, quick
Scott H.Very User friendly location
SANDY M.Very Friendly Location
SANDY M.Very friendly U-Haul location
SANDY M.Tania went over & above. We had an issue with our hitch electrical connection, she stayed after hours so we were able to get the connection repaired and pick up our U-Haul trailer. She knew how important it was for us to get back to NJ in a timely manner. Her customer service skills are awesome! She is very thoughtful and truly cares!
Jennifer S.We just dropped off, no personnel there.
mike O.The attendant was very helpful in advising me how to make this experience economical and efficient. I would definitely go back to this location in the future and recommend the business to others.
Lawrence L.