Évaluations des clients McGuires 40 West Storage

Still waiting on deposit? But overall a great experience. Thanks

Just like regular folks in Franklin Co.If you hold up your end of the bargain they will hold up there"s. Thank's for haveing me.

The staff was very friendly and the grounds are kept clean.

We had our belongings in storage for about 8 months and when we finally moved and went to get it out we had a bad rat problem they ate through all of our mattresses and living room furniture this is a good storage facility staff and all are friendly but I recommend you get the insurance that was where I went wrong and learned.

Very professional and courteous.

This is the BEST place to rent your UHAUL trucks. Ed was very helpful and made the transition very easy. the online check in was very helpful and with no stress at all . Thank you Ed for your wonderful services and making it easier to bring our daughter back to college.

Cant think of anything.

Very friendly and extremely accommodating.

It was overall a great experience.

Great service! Thanks.

Set up with uhaul to have free storage thru Uhaul web sight and storage company said they don't honor the uhaul free month

the people at McGuires were great to deal with.

No improvements. Easiest moving day ever. Thank you for the prompt phone call first thing this morning.

McGuire's was great! Kind and helpful.

Nothing, everyone was awesome

Ed is an awesome person to work with. Really appreciated how he explained things and took care of business.

I was very satisfied with the storage unit and staff was very helpful.

Great customer service.. received a personal phone call regarding a refund that was due .

Storage was amazing

The staff was so nice. They made the experience less stressful and are the reason for 5 stars! The only thing was that the storage units lacked light and I feel like they could have been more secure.

The storage unit was good for the most part. My only thing is I understand the bugs being that the unit is outside. But upon picking up my stuff there was roaches and now I’ve found a few in my roo

Everything was okay Curtis. I will recommend you to others.

rented your truck online one month before it was needed at my preferred location - in Va. One day prior to pickup date received text stating my vehicle was available only at a location app. one hour drive from my preferred location due to the fact that my preferred location did not have the vehicle I reserved on the day I needed it. I did not have sufficient time to make a 2 hour round trip on my pickup date. Talking to the customer service manger, allowances were made to allow me to pick up the vehicle from the new designated location the day prior to my original pickup date, and there was no extra charge for the extra day. At this point, the situation was resolved to my satisfaction because I was able to make adjustments in my schedule/trip plans in time, but my customer satisfaction rating would be higher if I was informed of the non-availability of my vehicle at my preferred location at the time I made the reservation, not the day prior to pickup. What is the purpose of designating a preferred pickup location if it is changed one day prior to the date it is needed? At a minimum, several days/a week's notice should be given to customers when changes are made to the original reservation to allow customers time to adjust their schedules accordingly.

Excellent service, very friendly.

Nothing I could have drove the truck from Rocky Mount Va to Beckley West Virginia and back it would have been cheaper . Fell ripe off

Very friendly. Knowledgeable

Friendly helpful staff. Easy to find.

Very helpful.

Customer service was great! Storage unit facility was very close and perfect for us. Thank you again.

Great customer service, THANK YOU!

Loved the experience! Extremely comfortable to ride in and McGuire's here in Rocky Mount havd the most friendly people!

One small UHAUL sticker on the front door would have provided full confirmation but the address matched up and we were so grateful to see the key drop box for after hours. Thanks so much for the after hours drop service!!!

Not sure if the hours work well

A very nice new facility that meets my needs.

not mucheverything fell into place

Had the van ready when i asked very nice friendly and helpful will rent from them again

The gentleman was very helpful and courteous in helping me out with the rental would recommend to anybody if asked on renting a U-Haul

None,very good !!

This facility could use more training on the computer interface with U-Haul. They had trouble locating my reservation even though I found it online myself.