Customer Reviews for McKenzie Mall

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of McKenzie Mall

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Stephen S.
Rating:

Did not have the equipment I had ordered and this location that I was taken to pick up my truck was about 30 miles from where I had originally scheduled

Lloyd T.
Rating:

tried to charge me 2 days extra and wrong location fee

Gary C.
Rating:

The personnel on afternoon shift was un knowledge about my drop off procedures and said he did not know how to unhook trailer. Had me park it in a specific place which was on a slight decline and when I unhooked it it began to roll. No help was provided

RICHEY S.
Rating:

Customer did not leave a comment.

Latoria W.
Rating:

No improvements needed.

Alexandria P.
Rating:

Customer did not leave a comment.

Stephen R.
Rating:

Customer did not leave a comment.

Josh W.
Rating:

My experience with this location and the store owner was excellent. However, my experience with U-Haul itself was the worse rental hassle I have ever had. The store owner was very patient with me while I was on hold with U-haul for over 2 hours, even let me use his phone charger while on hold.

darrell L.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top