Évaluations des clients McKinney's Surplus Store

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de McKinney's Surplus Store

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jonny G. le

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Very pleasant experience. Gentleman was a first class individual and made the Uhaul pick up a breeze. Thanks.

Matthew S. le

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It took over an hour to be placed in a vehicle and I was charged 45 dollars for gas

Jeremy S. le

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We will be a repeat customer. Owner is a wonderful man.

Melinda M. le

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Le client n'a pas laissé de commentaire.

Stephen M. le

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Mr McKinney is very kind and professional. I would recommend this business to anyone.

Frederick G. le

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Le client n'a pas laissé de commentaire.

MICHAEL M. le

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Le client n'a pas laissé de commentaire.

chester R. le

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They were supposed to open up 10 I waited until 1015 and left later in the day i got an email saying they charged me $15 to clean a trailer that we cleaned before we dropped it off

RICHARD C. le

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No AC in the office area where we did the paperwork but not really a big issue for me. Mr McKinney is a super nice person and it was a pleasure dealing with him. I will definitely go back to him the next time I need to rent from U-Haul.

Paul D. le

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Michael was very professional, and a pleasure to do business with. He's now my go to guy for rentals.

Mitch F. le

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Terrible experience with Uhaul. Wouldn't use them again unless I absolutely had to.

Brian R. le

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I’ve rented from this location 3 times and it’s a pleasure to work with someone who is so kind and courteous. Michael was very expeditious and helpful in every way on both the pickup and drop off experience. I give him my highest rating and would use him again when I need a U-Haul rental again!

Chris D. le

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Le client n'a pas laissé de commentaire.

Brad D. le

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Mr. McKinney was very helpful, and courteous. I would recommend this location to others.

Leah K. le

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Although the gentleman at this location was very personable, he obviously has not been correctly trained. He was not able to modify my 24/7 online check in, completed a new contact and my final bill was $40 more than it should have been. The address is incorrect on the 24/7 pickup so I was not able to access my key and utilize my original contract.

Debra W. le

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Mr. McKinney is such a nice man!

Sharie C. le

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Le client n'a pas laissé de commentaire.

Alvoyd W. le

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Send them somewhere else

Javier O. le

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I was charged 44 dollars extra and I don't have a clue as to why, the man told me all was good and next thing I know I am billed for extra money and did not get any explanation.

Brian R. le

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Very good location and professional service manager

Patti B. le

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Le client n'a pas laissé de commentaire.

Linda G. le

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Get your facts straight. If you want someone to drive and hour to pick up a trailer reimburse for gas. Get organized!!

Sharie C. le

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Tires were a bit worn

Michael C. le

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I filled up the tank to exactly the amount of gas on the receipt. The needle was touching the 1/2 tank line. I've been fucked by this before, so I overfilled past the point to prevent this from happening, and they still charged me $20 for EZ Gas. Seriously, this is fucked up.

Jaclyn D. le

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Le client n'a pas laissé de commentaire.

Patricia G. le

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The billing system is not ok. I was overcharged and they would not refund me all that I was overcharged. This is dishonest, but I guess it is the way that they make their money. I will not use U-Haul again.

STEVE S. le

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Le client n'a pas laissé de commentaire.

Jesus V. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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Le client n'a pas laissé de commentaire.

Kevin G. le

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Mr McKinney was very nice and tried to be helpful. It appeared that he didn't have good knowledge how the system worked to rent us a trailer (that I reserved online). He had to call someone to walk him through the process and it was still not put into the system correctly. We were renting a trailer from him to use and return near our home in Justin, Tx. We made this clear when we were there. He input the trailer for a local use to be returned to his location. He then charged us an upcharge of over $30 because we were returning it elsewhere. Ridiculous! Anyway, we returned the trailer in Justin, TX (early) and then received nasty phone calls from Corporate saying we should have returned it to where we rented it. Wow. You mischarged me, wrote the contract incorrectly, and then chewed on me for my "error". Even though we have been longtime customers through the years with UHaul, I think Penske sounds like a better choice next time.

Rudolph I. le

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Le client n'a pas laissé de commentaire.

artemo B. le

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They were awesome again for this returning customer.