Évaluations des clients McLaughlin Towing & Recovery LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de McLaughlin Towing & Recovery LLC

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MATTHEWW O.
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Le client n'a pas laissé de commentaire.

David B.
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Nice guy. Easy pick up and drop off.

JOSEPH C.
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hassle-free Good Equipment

John R.
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Le client n'a pas laissé de commentaire.

Hamlet G.
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Le client n'a pas laissé de commentaire.

Amira O.
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The owner is a thief will never use this location before. The worst location ever.

Kevin H.
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Le client n'a pas laissé de commentaire.

Kevin H.
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Le client n'a pas laissé de commentaire.

Kristina N.
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After reserving on line and doing all information that was needed (ie...photo of license), I went and all I needed to give was credit card (only bc I was using a different one than I had reserved with). They explained how to drop off after hours and that was easy bc it walks you through step by step.

Kim C.
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Le client n'a pas laissé de commentaire.

Alan R.
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Le client n'a pas laissé de commentaire.

Matthew W.
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Le client n'a pas laissé de commentaire.

erron M.
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Faster check out. If done online it should be a matter of checking out. Not going through the same steps.

Mark T.
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Le client n'a pas laissé de commentaire.

Harry R.
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Le client n'a pas laissé de commentaire.

Teddy S.
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When I made my reservation 3 weeks prior to the move I put in the address we were moving from in Stamford Ct and selected the U-Haul in Stamford as my pick up yet the day prior I received a call from U-Haul stating that you couldn't accommodate me were I requested and I was forced to drive a Hour both ways to pick up the truck 50 plus miles from the move location. I do not understand why with 3 weeks notice U-Haul was unable to provide a truck at the location I requested.

John H.
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Le client n'a pas laissé de commentaire.

Ethan D.
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phenomenal, so nice and caring

Jennifer B.
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Le client n'a pas laissé de commentaire.

Primitivo R.
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Friendly and helpful.

Vipin M.
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Le client n'a pas laissé de commentaire.

Chris H.
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Nothing.

Gregg V.
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Le client n'a pas laissé de commentaire.

Jeff S.
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NIce people, good experience

Palash G.
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Le client n'a pas laissé de commentaire.

JON B.
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One of the best U-Haul dealers I've ever been to. Extremely efficient, helpful, professional and courteous.

Christina S.
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Le client n'a pas laissé de commentaire.

PATRICK O.
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Everything was perfect!

arlene U.
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Le client n'a pas laissé de commentaire.

Jeffrey J.
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Le client n'a pas laissé de commentaire.

Eric B.
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I was charged insurance when I didn't request it. Equipment had to be abused constantly to work

RICHARD A.
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Especially appreciate the care in connecting the hitch. The safety first attitude was evisent in one supervising another in connecting the trailer, complete with a double check. Thanks!

William H.
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Le client n'a pas laissé de commentaire.

Ashley P.
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Le client n'a pas laissé de commentaire.

Joseph T.
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Le client n'a pas laissé de commentaire.

Edmond E.
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Bunch of good guys doing their best to help.

Darlene A.
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Le client n'a pas laissé de commentaire.

Kent S.
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Le client n'a pas laissé de commentaire.

Tim W.
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It took us an hour to get the keys our truck. I had a reservation and had done the pre-check in. The man couldn't pull that up apparently so he decided to start a new reservation for us after 30 minutes of talking to his coworkers about other customers. The man then charged us twice the amount that we should have been for the Uhaul and said "Oops. Youll be credited back I hope"... I will definitely rethink using uhaul for my next move when I am choosing a moving company.

milton M.
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Seems like a lot of money to just rent a truck for a few hours. But they let me rent the truck the night before and pick it up the next day.

Pete H.
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Le client n'a pas laissé de commentaire.

Vijay R.
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Mike was very helpful. I think the whole staff was professional. I think there was an error in reading the fuel meter since it was a newer truck. I ended up filling about 6 gallons more than I got the truck with. But, that was OK, with the service and overall maintenance I received, I am happy to overlook this minor error. Best,

doug G.
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Le client n'a pas laissé de commentaire.

Earle L.
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Le client n'a pas laissé de commentaire.

Scott B.
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Le client n'a pas laissé de commentaire.

richard S.
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Le client n'a pas laissé de commentaire.

Hamal T.
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Le client n'a pas laissé de commentaire.

Daniel I.
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Le client n'a pas laissé de commentaire.

milton M.
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Need more sizes of trucks.

Jeremiah M.
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The people at McLaughlin could not have been more helpful. Awesome experience. I will be back.

DAN B.
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Le client n'a pas laissé de commentaire.

Jovan M.
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told to drop van on Sunday May 19, when no one was there and then charged for damage that I am not aware about. Customer service for U-Haul no one answering, only recording. WILL NEVER USE RENTAL AGAIN.

carole M.
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Le client n'a pas laissé de commentaire.

Erin W.
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The check in process was so easy, the truck was brand new and very clean, and drop off was a breeze.

Rakeshkumar D.
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They seems to be very busy, but very friendly people.

edward H.
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I rented a trailer. I returned it on the morning of the 17th. They charged me 2 extra days through the 19th. Maybe you can correct it. Thank you.

Robert J F.
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Le client n'a pas laissé de commentaire.

Neil A.
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Thank you

Jack B.
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Le client n'a pas laissé de commentaire.

Frank W.
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I did not choose this location. I used the Uhaul.com website and I requested a pick up in Danbury, CT. Specifically, I chose the location on Division Street; 4 blocks from my house! The first time I completed the order, Uhaul.com sent me to Newburgh, NY for the pick up. I cancelled the order! I completed a second request and the order completed with a pick up at the Division Street location. I even printed out the form with the Division Street location on the sheet. That day or the next, I received a text from Uhaul confirming my pick-up. Unfortunately, I didn't read it until later...when I found out that the pick up location was changed again. This time, at least, the location was in Danbury, CT. Unfortunately, instead of driving 1 minute down the road, I had to drive over 10 minutes to a location I could only find using GPS. The representative I spoke to was apologetic but helpful. I received my trailer and left. The people I dealt with at both locations were fine; the website is a piece of crap! I will use it again in the future but, if this happens again, that will be the last time I ever use the website.

TOM C.
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They did a great job. Charlie and Mike were terrific. I came in just before they closed, and they went out of their way to help. Thanks. Tom C Danbury

Ruthann E.
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Le client n'a pas laissé de commentaire.

JIM H.
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Le client n'a pas laissé de commentaire.

Katie B.
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Le client n'a pas laissé de commentaire.

Cheryl M.
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Fast, friendly, easy!!!

Carlos R.
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Very helpful and respectable excellent job

ANA L.
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Le client n'a pas laissé de commentaire.

JIM M.
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Friendly staff, well informed, no waiting

Simon B.
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Le client n'a pas laissé de commentaire.

Aaron K.
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Pickup was before hours on a weekend; using the automated system through the website was quick and easy. I left my car parked next to where I found the truck. However, none of the equipment I requested (dolly, furniture pads) were loaded in the back of the truck, and since the location wasn't open there was no one I could speak to. I ended up moving without these supplies. When I came back to drop off the truck, I found my car up on a tow truck ready to be taken away - apparently I wasn't allowed to leave it in their lot, though that information wasn't provided by U-Haul when the reservation was made, nor was it posted. They dropped it and I was able to leave. I am currently awaiting credit for the materials that were not provided.

Jason K.
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Le client n'a pas laissé de commentaire.

Hemanta B.
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Le client n'a pas laissé de commentaire.

virginia L.
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Le client n'a pas laissé de commentaire.

John M.
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Le client n'a pas laissé de commentaire.

Lauren B.
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Very friendly workers! Made the process seamless and were flexible

Frank B.
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Le client n'a pas laissé de commentaire.

RYAN S.
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Le client n'a pas laissé de commentaire.

Ana F.
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Le client n'a pas laissé de commentaire.

Sheryl O.
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Later hours would be better for the "9to5" working people.

SUMINTRA R.
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Le client n'a pas laissé de commentaire.

Ellen H.
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Le client n'a pas laissé de commentaire.

Edward D.
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1 dolly available when I requested 3 .3 moving blankets supplied when I ordered 4 DOZEN. I rented a 26 ft truck and it wasn't available when I arrived there. I wouldn't have gone 25 miles away if it wasn't for the fact that I needed a 26 ft truck. I was given a 20ft truck. And the advertised rate of 39 per day is nonsense. Plenty of hidden charges. By the time uhaul was done with me they charged my credit card over 350 dollars. And uhaul has the nerve to charge me for the extra mileage at a rate of a dollar a mile. U haul as a whole is a crooked company. Rent elsewhere. I'm calling the better business bureau. I would have felt better bring robbed at gunpoint on the streets.

Dorothy B.
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Although I expected to detach the trailer myself since I was dropping off after hours, a tow truck driver at this location happen to be on the premises and helped me. I was most grateful. Not sure if I could have managed on my own.

Vaillant D.
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It is too far from the site that we picked. We hope that all the Uhaul site would have enough cargo for their customers. Or if possible bring the cargo to the site that we originally choose. other then that it was a great experience for us.

Mike M.
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The best

Jim G.
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Told we didn't want insurance charged us anyway, had to redo bill then was double charged, credit for first charge didn't go thru for 3 days, wiped out my debit card and had no money to replace gas when returning truck and got charged extra for gas, also got charged for going over mileage, but was promised truck in Shelton changed at last minute to Danbury, not close by, added to mileage. Overall a terrible experience!!!

Randy C.
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Fantastic personal service, they truly care about customers! On learning my car wasn't equipped with the proper light connector, they offered to wait until after closing time on Saturday for me to go home and switch cars. Huge help as I needed the rental all day Sunday.

Jessica G.
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Le client n'a pas laissé de commentaire.

MIKE B.
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The best every love the place

Anthony B.
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Le client n'a pas laissé de commentaire.

Antonio M.
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Very accommodating. The reserved truck did not arrive on time, but the gentleman at the location waisted no time to provide another vehicle. I will recommend this location to anyone that asks. Thank you

kevin H.
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Le client n'a pas laissé de commentaire.

Katherine K.
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Le client n'a pas laissé de commentaire.

nancy H.
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Brian went out of his way to help us. Would be happy to work with him again...

tim C.
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Le client n'a pas laissé de commentaire.

Elizabeth G.
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Le client n'a pas laissé de commentaire.

Thomas G.
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Great Customer Service and convenient!

wassim R.
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Le client n'a pas laissé de commentaire.

Ava-Marie S.
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This was my 2nd and will be my LAST time renting from this location. Walking into the location and seeing how filthy and rundown the place looked should had being a deterant but I figured its a auto body shop so I give them the benefit of the doubt. While the location is convenience the service was HORRIBLE! They are very unorganized and unprofessional, even through I reserved a vehicle and called ahead I still had to wait while they ran around with multiples key from location to location looking for the vehicle. They even started arguing about who should look and where. Then when they found a van it stunk so badly of cigarette I wanted to request a sub but since I had waiting so long for it I didn't have the time to wait another 1/2 hour. I was hoping that the 1st bad experience was a fluke or just a bad day for them but after trying them a second time, bad service and chaos seems to be the norm. They really need to get their act together because this is no way to do business.

Susan G.
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They were helpful with all the issues with the truck. The location is not nice.

Non reviews have been submitted for this location.

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