Very nice facility with good guys that explained everything and was pleasant.John H.
Customer Reviews for Medinah Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Ed F.
My only complaint is that the padlock provided did not match the key that was with the ignition key. Other than that, the whole experience went flawlessly.AnthonyR S.
No! Didn'f get the extra day as promised by U-Haul. Pick-up was changed three times just kept getting farther away each time. Contract printed so small you needed magnifying glass to read it. Trailer was dirty inside. Overall needs improvement.Frederick G.
Le client n'a pas laissé de commentaire.matthew N.
Le client n'a pas laissé de commentaire.santiago R.
The pick up/drop off location/address was not as indicated on the contract.Dean M.
I had such a great experience at this location, I can't think of anything that would improve the service.CHERYL G.
Johnny and the rest of the guys were very helpful and the service outstanding. Thanks for a second time of excellent service Rudy Ayalarudy A.
Overall a great experience! Rosario was extremely helpful!Ayal A.
Excellent Experiencebob B.
When I went to pick up the vehicle, the front desk wasn't very pleasant, when I return it a different person was there and he was making a personal call and mentioned to wait for him to finish.Elieud C.
Excellent serviceRICARDO A.
This location made the whole rental experience easy and trouble free.William M.
Le client n'a pas laissé de commentaire.Abimbola O.
I've used Medinah Rentals twice within a month. I appreciate their focus on customer service.jay R.
Le client n'a pas laissé de commentaire.Gary S.
Le client n'a pas laissé de commentaire.Yuriy S.
Le client n'a pas laissé de commentaire.Adrian G.
We had a hell of a time getting the key from the lockbox, we had to call customer service, which got disconnected twice and had an extremely hard time hearing them because it's right next to a busy street. We nearly didn't show up on time for the movers we paid for because it took nearly a half an hour to get the key. I turned in the key that night after I locked the truck into the dropbox and got a call almost 2 weeks later asking if I returned the truck back and what I did with the keys. I will be using a different moving truck company going forwardEthan D.
I'm being charged for a hand truck that I never received . The u-haul app needs alot of improvement as it fails to work most of the timeMike N.