Truck had not been cleaned and smelled like cigarettes and there were ashes in the cab.WESLEYDENELL C.
Customer Reviews for Melvindale Fresh Market
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Melvindale, MI 48122
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 10h30 am à 7h pm
- Sam : 10h30 am à 6h pm
- Dim : 11h am à 6h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Mahmood S.
Le client n'a pas laissé de commentaire.ANDREW EMMET D.
First of all, during the pick up I uploaded a photo of the fuel gauge to show that the fuel level was not 7/8. Secondly I stopping to fuel up jus before I turned the truck in.! You charged me for the fuel anyway. It is an obvious scam and I will do everything in my power to warn everyone of it. I will stop payment on the fuel charge as well. This is not the drop off locations fault. This is a UHaul problem because the drop of may not have known that the fuel was 5/8 when I picked it up. This info must not have been on file.RODGER R.
Actually have the truck that was ordered on the lot and not give people the run around. When you change the phone service and number for the company, update it. I said I had called and left a message and all he said was oh yeah I changed service haha I dont check those messages.Chantal F.
Le client n'a pas laissé de commentaire.WILLIE LEE M.
For my rental pick up I was allotted 340 mi and told I would be charged 0,40 $/mi over the 340 mi limit. On the paper handed to me by the personnel at the Melvindale Market, it says mileage allowed is 327mi. This is not was told to me or written on the initial paper. I was charged 12 $when I should have only been charged 6 $.NICOLE L.
Le client n'a pas laissé de commentaire.farah A.
Very satisfiedANTOINETTE L.
The service was too worst and vehicle completely unclean and the people are rude. I don't recommend this U-Haul to my friends and familySatish G.
Are use the U-Haul truck from Michigan to Moerland to was very nice vehicle brand-new clean I do like the Customer service thank youAbdul A.
Le client n'a pas laissé de commentaire.Zachary T.
Good customer serviceAnwar A.
Had to go inside to get the dollie I had ordered.Tim W.
Le client n'a pas laissé de commentaire.Scott V.
The location is convenient and it's nice to have the option to pick it up without contact however, the store owner did not know how to complete the transaction and his lock box with the keys were not in a clear/visible place. That made it difficult to pick up and dry out the process. We didn't end up leaving with the truck until 11:00.Mignon L.
Le client n'a pas laissé de commentaire.Jose F.
Le client n'a pas laissé de commentaire.ABDULRAHMAN-ABDU A.
My Service Rep went over and above and provided Stellar service! Truck was was clean, warmed up and ready when I arrived. I was even able to pickup truck BEFORE my check in time. THANKS for being flexible!ELAINE I.
no commentDONALD KEITH J.
Super friendly locationvito C.
The best service I ever had at a Uhaul locationMark I.
It's an odd location, with a small grocery store, not in the safest part of town. They were pleasant.MATTHEW R.
Le client n'a pas laissé de commentaire.BONNIE JEAN R.
Le client n'a pas laissé de commentaire.Charles C.
Tire pressure indicator shows the low air in right front wheel. When asked to correct it, they didn't correct it and nothing will happen. Vehicle was given with empty tank, when I asked him, he said to me to return same way. How can I make rank empty and give. Vehicle was very old and taking more gas and not clean well. Thought of canceling, But due to emergency, took the vehicle. It's bad experience.Ravi V.
Le client n'a pas laissé de commentaire.JACQUELINE DENIS S.
When I showed up to the location the man at the location didn't even speak English and then when someone else arrived that could translate they told me the rental was for some other guy and told me I couldn't pick it up even though I had my reservation pulled up on my phone with the time and date on it. I had to call uhaul and have them tell them to give me the keys.Alyssa S.
Proper sanitation to truckEMMANUEL BRENT W.
Better and more prompt serviceThaddeusnathanie T.
Very friendly and And good peopleAbdu N.
Give more clear direction on the exact location of the lot. It is difficult to see from the main intersection.Cynthia R.
Le client n'a pas laissé de commentaire.CANDACEPATRICE R.
Le client n'a pas laissé de commentaire.DYLA SHAWON A.
Le client n'a pas laissé de commentaire.LATONJA JANINE D.
Le client n'a pas laissé de commentaire.Fatehi-Abdo-Sale H.
Le client n'a pas laissé de commentaire.TIMOTHY I.
Le client n'a pas laissé de commentaire.Eric M.
I was overchargedMelody U.
Le client n'a pas laissé de commentaire.Jeffrey S.
Le client n'a pas laissé de commentaire.Karen M.
Le client n'a pas laissé de commentaire.Jashundra N.
Le client n'a pas laissé de commentaire.Nabil-Abdulmaged A.
Le client n'a pas laissé de commentaire.Maricruz R.
Le client n'a pas laissé de commentaire.Kelly P.
Le client n'a pas laissé de commentaire.Tanaya F.
The gentlemen that serviced me was very friendly and helpful I recommend them any time I wish I knew they were there before I would have been going there..Larry A.
Le client n'a pas laissé de commentaire.Johnjoseph Y.
Le client n'a pas laissé de commentaire.Ghassan A.
Le client n'a pas laissé de commentaire.Nikki M.
Excellent service Friendly and professionalABDULLAH A.
The website does not refresh or warning you about mistakes. I had to wait more than 20 min to speak to a representative over the phone. The gasoline policy is not explained well at the time of making the reservation. The refuel price is ridiculous.Yosianne T.
Le client n'a pas laissé de commentaire.Kaitlyn H.
Location was hard to locate after dark.Stephanie S.
This was unbelievable how terrible the workers have no clue what they are doing. I had to call twice and went over that we were picking up and dropping off at different locations. They gave different instructions both times. When we went to pick up, it was like they didn't know what to do, then they were told several times it wasn't a round trip, we told them over and over that it would be dropped off in Jonesville. They kept trying to charge for the round trip. I wish I was there when we did a drop off, because that didn't go well either. They overcharged. But it was my nephew that brought it back and he didn't know any better. Terrible, terrible service, you really need to do better training or drug testing, because it was hard to believe that they couldn't understand something so simple.Nancy D.
There was a headlight out and when you would break the truck would shake back and forth. The cab stunk.Jermey R.
The staff are very friendly and helpful!Bettinna S.
The customer service was excellent and we were well taken care of. I would recommend this location to my friends and family.Michele G.
Le client n'a pas laissé de commentaire.matthew M.
Le client n'a pas laissé de commentaire.Larry W.
Le client n'a pas laissé de commentaire.DON Q.
Le client n'a pas laissé de commentaire.Goutam H.
The man was late to the shop. I got to the place at 9:47 his father was there and speak English. So I had to wait. The truck was dirty need to be clean out.Daniesha W.
Le client n'a pas laissé de commentaire.GABRIEL A.
Didn't tell us that picking up the truck before store hours would take ~45 minutes and had to call customer service to help get the code. Started the whole day of moving late because of this inconvenience.Austin R.
Very friendly service. The truck was like brand new. Thank you! :)Gabriel A.
Le client n'a pas laissé de commentaire.annmarie C.
Note, this location is actually a mom & pop store that rent Uhauls. You may have to wait for the owner to get to the store once you've placed your order. We placed our order with the Dearborn location who referred us to the Allen Park location because we needed a truck asap. Unfortunately, most one informed the store owner, this, we had to wait until he was contacted to assist us.Rutha W.
Le client n'a pas laissé de commentaire.Gregory B.
Le client n'a pas laissé de commentaire.Jamie S.
Staff was greatDaniel C.
Gentlemen who helped me were polite and professionalMarguerite B.
Make sure the customer is clear on the rental time frameCHRIISTIAN G.
Le client n'a pas laissé de commentaire.gregory S.
Le client n'a pas laissé de commentaire.Arnaud P.
Le client n'a pas laissé de commentaire.WILLIAM S.
Le client n'a pas laissé de commentaire.MARCOS L.
Good manager made the process easymak T.
Not the greatest neighborhood but the attendant and the store was great and very friendly and the service was great.Mark K.
Le client n'a pas laissé de commentaire.Harwan Q.
Thank you for your serviceyounis S.
Le client n'a pas laissé de commentaire.DEOB P.
Le client n'a pas laissé de commentaire.michael A.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.lucinda P.
Le client n'a pas laissé de commentaire.Darryl W.
People were very friendly and helpfullMichael B.
I choose u haul for 1 good reason because of there good name and had used in the past plus as I'm disabled I needed to pre pay for my truck as I wouldn't be able to pick and drive . The primary driver arrived to this location to pick up vehicle and the employee who apparently didn't know how to do his job kept insisting I had to be there with my credit card , license . I spoke with him about it being prepaid and he was refusing to give us truck . He was supposed to call uhaul call center to straighten it out After 45 plus mins he kept insisting he couldn't do it. I called u haul and with in 3 mins everything got straightened out .plus we upgraded to a 26 foot truck The employee was still insisting we pay I believe 10 something for that even after he was told the call center waived it .Finally we received the truck . When we arrived to start to move we discovered there was no dolly .to move with !! Also just a note regarding this rental place . I had called to confirm rental a few days before and he answered with Hello several times I had to ask Is this u haul ?? When we opened the back noticed something like carpet fibers on floor And in front cab bottles ectCORNELEIUS F.
Great location. Fast service. Friendly.KATHLEEN D.
On arrival, person in charge of giving me the truck wasn't there. His brother was at the facility, he told me his brother who usually takes care of U-Haul customers isn't around and I'll have to wait 2 hours. After explaining that I already have a reservation, he calls his brother and it takes us ~30 minutes until I actually get the keys, and he had no idea what he was doing. However, on returning the truck at night, brother was actually there, and he facilitated the process rather promptly.Ahmad A.
Good ServiceFRANK V.
Nothing really Thank you. You guys were very nice and took care of me.Assam A.
Le client n'a pas laissé de commentaire.KALIFORNIA F.
Le client n'a pas laissé de commentaire.MARISSA F.
-Was charged for Safe Move Plus Insurance, even though I requested just Safe Move. Was not reinbursed after I called U-Haul -The battery was dead on the first truck, so we had to use another truck -No walk around of the current truck was performed with the store -It took 45 minutes + rent the U HaulAnthony B.
I was told that only 10 ft trucks were available when calling U-haul in Lincoln Park, Mi Campaign/ Dix Rd location. After picking up 10 ft truck, we passed a U-haul center and saw MANY, MANY 20 ft AND 26 ft. trucks available in yard! Extremely disappointed. Our move could have all been accomplished in 1 trip! VERY DISAPPOINTED!janet B.