Customer Reviews for Melvindale Fresh Market
(Concessionnaire U-Haul dans le voisinage)

150 évaluations

2363 Oakwood Blvd   Melvindale, MI 48122

(313) 381-9611

Heures d'ouverture de l'établissement

  • Du lundi au jeudi :
    9h am à 7h pm
  • Vendredi :
    9h am à 12h pm / 1h pm à 7h pm
  • Samedi :
    10h am à 6h pm
  • Dimanche :
    10h30 am à 6h pm
Heures d'ouverture spéciales
  • 7/4/2022: 10h00 am à 2h00 pm

Services dans cet établissement :

Pour nous contacter

(313) 381-9611

2363 Oakwood Blvd
Melvindale, MI 48122

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Du lundi au jeudi :
    9h am à 7h pm
  • Vendredi :
    9h am à 12h pm / 1h pm à 7h pm
  • Samedi :
    10h am à 6h pm
  • Dimanche :
    10h30 am à 6h pm
Heures d'ouverture spéciales
  • 7/4/2022: 10h00 am à 2h00 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohammed A. 
Évaluation :
5

It was perfect!

Schendel E. 
Évaluation :
1

Same shit as above. Just to clarify, the staff at the local dealer were AMAZING

Nabhan K. 
Évaluation :
1

Went to the store on fourth Street in southwest Detroit and had to wait in a long line finally find out that there was an old trucks there then I had to rush to another place before they closed and the people are really rude

Micheal H. 
Évaluation :
1

Got overcharged. Used for 50 miles charged for 100. Got charged for gas despite filling to where it was

Mahmoud A. 
Évaluation :
5

Great people great customer service my new to go to spot

Kassem A. 
Évaluation :
2

Back was full of broken class, inside truck was not clean, had to wipe it down just to drive it. Outside was dirty covered in mud. Widows was dirty. Drove very bad and used alot of gas had to fill up a total of three times on a three hundred 75 mile drive. Overall the cost was two hundred dollars more then the 679 I spent. Location was sketchy. When I asked for guy to come look at vehicle because of dents and scratches, dirty, and unclean I was told not to worry about it.

Lisa C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohamad Z. 
Évaluation :
5

All employees very welcoming and friendly

Alicia W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amale A. 
Évaluation :
1

Service à la clientèle

Rafael M. 
Évaluation :
2

Crust truck I rented had a bald tire so I went back inside and the man was gone so he was called to come back and then he rented me the truck I had .he didn't do a walk around with me or anything just rented me the truck reprinted the paper work & keys and that was that

Arlene N. 
Évaluation :
4

The dealer that I dealt with is off the chain. They took very good care of me, quick and simple. The only complaint is the person that made my reservation I wanted a 15-footer but that is still I wind up something bigger than that 20 foot or something like that at a $10 extra charge so that's only complaint I have other than that it was pretty good services.

DARNELL W. 
Évaluation :
1

I've been a Uhaul customer for many years, returning my rental was a long and stressful ordeal. This drop off location was supposed to log return my truck the same day, it wasn't done for days. I'm thankful for the Uhaul customer service by; phone, email, text and phone calls, reassuring me my concerns were important and noted on my account. I will continue my business with Uhaul, I will not return anything to this location.

Janie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shantel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruben A P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

CHARLENE LEVONIA N. 
Évaluation :
5

excellent service friendly staff I recommend this this location to everyone thanks

ABDULILAH ALI A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GERALD MICHAEL M. 
Évaluation :
1

I'm still waiting on a response from the location I got my u-haul in Michigan the cord on the back was messed up had a terrible time with it we had to travel from Michigan back to New York with a door that was not closed all the way. It was bad

LAURNETTE C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mary H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Hi

NABEEL SALEH S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Noel G. 
Évaluation :
5

no improvements necessary!

TIMOTHY S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barbara S. 
Évaluation :
5

quick and easy

WILLIAM S. 
Évaluation :
1

You can start but upholding your contract orders. I asked for 9am & got an email that said be there at 9am. Once, I got there they weren't open & I logged into the online account and it said 10:30. Your company delayed my move by an hour & a half & honestly. If I didn't have to move & do everything that day I would not have proceeded. I would have just gotten a truck somewhere else. I wasn't happy. & of course there's not discounts or accommodations. Would not use again.

RACHEL KATHERINE L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ian F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DE ANNE S. 
Évaluation :
5

Very good

MOSLIH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MESSAN A. 
Évaluation :
2

Owners were great. We selected another location but got called to say the location had to be changed. This location unfortunately was not very safe to us. We also asked for mobile check in but had to go through in person check in. Finally our location to return was not kept on file and was no longer an option for us.

KEVIN ALAN Y. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHARLES W. 
Évaluation :
5

People at the store were really nice and had a very clean establishment.

DEAN RYAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew P. 
Évaluation :
5

Not happy that I had to clean someone else's mess, just so I don't get charged $25! I even took a picture of it when I picked up the truck, but uhual wants to charge me $25 if I don't clean it.

Trevor B. 
Évaluation :
3

Try to scan and input information once was having issue inputting information..But overall was great location to rent a truck. Need more vans

Rolando B. 
Évaluation :
4

I returned the rental before 8pm, which was the time I rented it for, but the U-Haul app would not let me upload photos of the mileage. After several attempts I looked for a phone number to call for assistance, but could not find one. Finally I tried the U-Haul website, which did allow me to upload the photos. By that time it was after 8pm. If a phone number had been easily accessible it would have made this situation much less stressful.

RANDALL STEPHEN O. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Anselmita M. 
Évaluation :
1

I would like someone from corporate follow up with me. I am in the moving industry. I have rented many trucks with you guys and other companies as well. This was by far the worst experience I have ever had and would like to speak with someone to be honest. I have never had a Problem with any location in my past.

MICHAEL MOHAMED B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Tione D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeet J. 
Évaluation :
1

Provide the truck ordered, it's that simple. If you can't provide a truck with a month's notice at the promised location you don't have a viable fleet management model. I expect a call from the regional fleet manager, a significant discount on mileage at minimum, and the $50 due to customers who are not informed that their order has been changed as mandated by class action lawsuit.

Eric H. 
Évaluation :
4

Didn't have a dolly but needed a truck and staff went above and beyond to accommodate! Great Customer Service! Thanks

Doriene M. 
Évaluation :
2

My experience was horrible. I felt like ping pong ball. After visiting three locations I was able to get truck at the eleventh hour. Melvin dale location was able to provide me truck after couple of calls to U-Haul. It was not the location fault, it was an issue with U-Haul corporate.

Urmil S. 
Évaluation :
3

This was the dirtiest truck that I have rented from you. Other than that everything was fine.

Ronald B. 
Évaluation :
1

Rude and disrespectful. They also overcharge me for any additional day Despite causing me issues all together

Marquita L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BARBARA J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randolph S. 
Évaluation :
3

Truck had not been cleaned and smelled like cigarettes and there were ashes in the cab.

WESLEYDENELL C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mahmood S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW EMMET D. 
Évaluation :
5

First of all, during the pick up I uploaded a photo of the fuel gauge to show that the fuel level was not 7/8. Secondly I stopping to fuel up jus before I turned the truck in.! You charged me for the fuel anyway. It is an obvious scam and I will do everything in my power to warn everyone of it. I will stop payment on the fuel charge as well. This is not the drop off locations fault. This is a UHaul problem because the drop of may not have known that the fuel was 5/8 when I picked it up. This info must not have been on file.

RODGER R. 
Évaluation :
3

Actually have the truck that was ordered on the lot and not give people the run around. When you change the phone service and number for the company, update it. I said I had called and left a message and all he said was oh yeah I changed service haha I dont check those messages.

Chantal F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIE LEE M. 
Évaluation :
3

For my rental pick up I was allotted 340 mi and told I would be charged $0,4/mi over the 340 mi limit. On the paper handed to me by the personnel at the Melvindale Market, it says mileage allowed is 327mi. This is not was told to me or written on the initial paper. I was charged $12, when I should have only been charged $6.

NICOLE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

farah A. 
Évaluation :
5

Very satisfied

ANTOINETTE L. 
Évaluation :
1

The service was too worst and vehicle completely unclean and the people are rude. I don't recommend this U-Haul to my friends and family

Satish G. 
Évaluation :
5

Are use the U-Haul truck from Michigan to Moerland to was very nice vehicle brand-new clean I do like the Customer service thank you

Abdul A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zachary T. 
Évaluation :
5

Good customer service

Anwar A. 
Évaluation :
3

Had to go inside to get the dollie I had ordered.

Tim W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott V. 
Évaluation :
2

The location is convenient and it's nice to have the option to pick it up without contact however, the store owner did not know how to complete the transaction and his lock box with the keys were not in a clear/visible place. That made it difficult to pick up and dry out the process. We didn't end up leaving with the truck until 11:00.

Mignon L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose F. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

ABDULRAHMAN-ABDU A. 
Évaluation :
5

My Service Rep went over and above and provided Stellar service! Truck was was clean, warmed up and ready when I arrived. I was even able to pickup truck BEFORE my check in time. THANKS for being flexible!

ELAINE I. 
Évaluation :
4

no comment

DONALD KEITH J. 
Évaluation :
5

Super friendly location

vito C. 
Évaluation :
5

The best service I ever had at a Uhaul location

Mark I. 
Évaluation :
3

It's an odd location, with a small grocery store, not in the safest part of town. They were pleasant.

MATTHEW R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BONNIE JEAN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles C. 
Évaluation :
1

Tire pressure indicator shows the low air in right front wheel. When asked to correct it, they didn't correct it and nothing will happen. Vehicle was given with empty tank, when I asked him, he said to me to return same way. How can I make rank empty and give. Vehicle was very old and taking more gas and not clean well. Thought of canceling, But due to emergency, took the vehicle. It's bad experience.

Ravi V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JACQUELINE DENIS S. 
Évaluation :
1

When I showed up to the location the man at the location didn't even speak English and then when someone else arrived that could translate they told me the rental was for some other guy and told me I couldn't pick it up even though I had my reservation pulled up on my phone with the time and date on it. I had to call uhaul and have them tell them to give me the keys.

Alyssa S. 
Évaluation :
4

Proper sanitation to truck

EMMANUEL BRENT W. 
Évaluation :
2

Better and more prompt service

Thaddeusnathanie T. 
Évaluation :
5

Very friendly and And good people

Abdu N. 
Évaluation :
3

Give more clear direction on the exact location of the lot. It is difficult to see from the main intersection.

Cynthia R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CANDACEPATRICE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DYLA SHAWON A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LATONJA JANINE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fatehi-Abdo-Sale H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric M. 
Évaluation :
1

I was overcharged

Melody U. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jashundra N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nabil-Abdulmaged A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maricruz R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanaya F. 
Évaluation :
5

The gentlemen that serviced me was very friendly and helpful I recommend them any time I wish I knew they were there before I would have been going there..

Larry A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnjoseph Y. 
Non les évaluations ont été soumises pour cet établissement.

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