Le client n'a pas laissé de commentaire.Clifford W.
Customer Reviews for Mequon Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Mequon, WI 53092
(Between Wauwatosa & Cedarburg Roads)
Services dans cet établissement :
- Mon–Fri9:30 am–4:30 pm
- Samedi8:30 am–11:30 am
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Pamela M.
Le client n'a pas laissé de commentaire.KIMBERLY B.
Charged me for gas when it wasn't reasonable- I was told to fill the tank to 3/8 full. How much do you put in a tank to make it 3/8? It's not marked. That's also more gas than it had when I picked it up- you're supposed to return it will the gas tank on the same level you got it and I picked it up with about 1/4 of a tank- I even have a picture of it. They also didn't respond when I emailed them about this. Only use if it's your only option.Jessica F.
Upon drop off told staff that vehicle had no break lights and traction control sensor was going off entire trip . Then was charged additional fuel charge, when we made sure we were over what was needed. Pictures to prove and nothing was done to rectify situation. Vehicle not safe .David L.
Quick pick up and drop off.Liam M.
Le client n'a pas laissé de commentaire.Patricia M.
Le client n'a pas laissé de commentaire.John C.
A great truck rental experience, and pleasant staff.Teresa M.
Le client n'a pas laissé de commentaire.Abby B.
Le client n'a pas laissé de commentaire.Jon K.
I used the online check-in and check-out. It was frustrating to say the least. Website / app kept crashing. Took me several attempts and 45 minutes to check-in. Checking out, I tried to go thru the online process multiple times... kept crashing. I finally gave up and just put the keys in the dropbox and called the voice mail and left a message.James M.
See above the experience was ruined.Kylene A.
Le client n'a pas laissé de commentaire.Oscar A.
Everything was great! Clean and well maintained truck, great staff and safe location.Katie W.
Le client n'a pas laissé de commentaire.Luke K.
Friendly and efficient- one of the easiest rental experiences I've ever had.Mark S.
Le client n'a pas laissé de commentaire.Adam B.
Gas gauge does not work, stuck at 1/2 tank. Not able to tell until last 50 miles running low.Nicole K.
Le client n'a pas laissé de commentaire.Joshua V.
Our cargo van was clean, very comfortable to drive. The office staff was very friendly and had our paperwork ready to go.Cecile E.
Le client n'a pas laissé de commentaire.BRIAN S.
Staff was nice. Very quick and easy to rent what we needed.ARIANNA T.
Le client n'a pas laissé de commentaire.Richard K.
Le client n'a pas laissé de commentaire.Julie P.
I called to verify address at 7:30am for 8am pickup. PErson I spoke to was very helpful, as address online did not match where I needed to go. It would have been nice to know that the staff at the site where truck was would not be available to help. For some reason my location was on, but the UHAUL app would not recognize it was on. Caused delays getting the truck checked out. Thankfully, my son was with me and could try on his phone. Same situation at check back in. Interior of truck was dirty. MEchanicals were fine.Chris D.
Good overall experience. Fast, smooth, and efficient process all around.Travis K.
Le client n'a pas laissé de commentaire.Mark H.
Le client n'a pas laissé de commentaire.Azalea M.
Le client n'a pas laissé de commentaire.Darrell D.
Le client n'a pas laissé de commentaire.BRIAN S.
Don't have a drop off closed on the weekend. I filled up the tank 1 block from location, dropped the truck off at your closed facility while trying to use the app to return truck. What a mess! I was charged an extra $28 because I was told the tank wasn't full. I've always rented from uhaul over the years and I want to tell you that not only was I extremely frustrated, but will look at other options when the need arises.Tammi C.
Le client n'a pas laissé de commentaire.Allen N.
Le client n'a pas laissé de commentaire.Susanne H.
Le client n'a pas laissé de commentaire.Renea W.
Le client n'a pas laissé de commentaire.Rory H.
Great workersMary L.
The staff is very friendly and helpful. I had an excellent experience and would highly recommend this location for your moving needs!Sean B.
Le client n'a pas laissé de commentaire.Amy P.
Le client n'a pas laissé de commentaire.BRIAN S.
Le client n'a pas laissé de commentaire.Ken K.
As far as the rental van was concerned, there were 2 warning messages that were showing on the dashboard when we picked up the van. Why wouldn't the van have been serviced first to resolve those warnings before being rented out?Julie J.
I was given a truck with a broken windshield wiper and the alignment was off. This made for a pretty harrowing drive in the snow, which we had talked to them about before we accepted the truck. They were super nice when we talked to them and had a great experience there, but I was so upset that the truck was unsafe to drive that it completely negated the lovely experience we had in their store.Kelly H.
Tires needed air. Disappointing to have to pump air into the tires for a one day rental.Edmund E.
I just dropped it off and left the keys as the office was closed.Chad N.
Le client n'a pas laissé de commentaire.Carol J.
Truck smelled like a skunk!Kim G.
Great people to work with, a pleasant experience. I plan to be back and highly recommend them.Mark E.
Le client n'a pas laissé de commentaire.MATTHEW B.
Le client n'a pas laissé de commentaire.Rebecca A.
Great people to work with.timothy S.
Le client n'a pas laissé de commentaire.CORBY O.
Easy in easy our. Front desk delightfulMICHAEL J.
Le client n'a pas laissé de commentaire.Mark S.
Nothing, keep it the same. Everything worked out greatBRIAN S.
Le client n'a pas laissé de commentaire.Iris W.
Le client n'a pas laissé de commentaire.JOHN M.
Nice women who helped me price quoted was price chargedrichard S.
Le client n'a pas laissé de commentaire.WILLIAM S.
The truck that I was given was not clean or well maintained. The hold process of getting the truck was not a good experience.Treatha F.
Le client n'a pas laissé de commentaire.Samuel D.
Maybe go over the more basic things like how to unlatch/open the back door as well as closing/latching it again and which side the gas tank is on.Nick H.
Make it more clear where to drop uhaul keysAngela M.
Le client n'a pas laissé de commentaire.Jessica R.
Can't think of anything. The transaction went smoothly.Craig G.
I think the truck could use a new transmission. Great service from the woman at the front desk. Very friendly. Something you don't see very often anymore.Steven G.
The check in process was very smooth and the staff was very helpful.Glen S.
Awesome rental experience. Quick and easy!Chris H.
Le client n'a pas laissé de commentaire.Nicholas V.
Le client n'a pas laissé de commentaire.Todd S.
Great service at checkout with good drop off explanations.PATRICK B.
Trucks are dumps. Parking is incredibly hard. Took much longer to check out than committed. Online checkout doesn't work. Staff was super friendly and helpful. Location makes it hard as you get overcharged for mileage.Brian M.
Le client n'a pas laissé de commentaire.Tony H.
they were able to provide a 15-foot truck for the 10 one we initially reserved. this was a HUGE relief for our move. we really DO appreciate the help of the representative we're provided.IGOR A.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Erin S.
Le client n'a pas laissé de commentaire.Oleg G.
Le client n'a pas laissé de commentaire.Jennifer M.
Always a good experience at this location.Lynda R.
Le client n'a pas laissé de commentaire.Daniel T.
Le client n'a pas laissé de commentaire.Lois W.
I returned the truck at night. It was very hard to see the signage. Not well lit from the road. An employee, not the woman at the main desk, was a bit rude, not very understanding that I was late in getting the truck. Please include a note saying to call if you are going to be late. Often it is out of control on the customer's part in the process of moving.SUSAN V.
Le client n'a pas laissé de commentaire.Rockne E.
I understand the need for some additional information. The amount of information, 2 additional contact numbers, and several other documents uploaded seemed a little much. Or having the expectation that the people listed will be called immediately. The writing made it sound like if you were non reachable. The experience overall was good. First time renting and picking up through the app. A sign for the drop box would be nice to rather than wondering around.jeffrey S.
Great staff - nice, friendly and easy to work with. Fortement recommandé!Chris H.
What happens when the customer who proceeds you indicates the incorrect odometer reading? We'll simply stated your app refuses to move forward. The inflexible nature of your app and the lack of a live assistant leaves me disappointed in you app approach to dealing with customers. I would not recommend this to a friend. The on-site customer service however was excellent.David V.
Was a nice experience. Staff was very friendly and professional.Debra S.
Le client n'a pas laissé de commentaire.DAREN A.
Could not find drop box for key. Needs to be marked better or a note on the door about where it is.Scott M.
Le client n'a pas laissé de commentaire.BRIAN B.
Le client n'a pas laissé de commentaire.Solomon H.
Better customer in person contact and informationDavid W.
Le client n'a pas laissé de commentaire.GEORGE H.
Le client n'a pas laissé de commentaire.Matthew J.
Le client n'a pas laissé de commentaire.Dwayne S.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.MITCHELL H.