Le client n'a pas laissé de commentaire.
Chalil H
Customer Reviews for Metric Collision
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Maybe a little renovation.
Emanuel CMy experience at this location was outstanding. Greg was attentive and responsive throughout the entire rental process. I extended my rental several times and he called me daily and made the process extremely smooth. Very professional!!! 5 Star Service!!!
April CGet more tall vans
RONALD BAlways have a great experience with them
natasha jS.O.
Lenroy GEverything was perfect, the manager is the best her name is Sarah, every business needs a Sarah running there business she was amazing!!!!
Patricia CStaff is courteous, accommodating, and professional.
Frank DEverything was good. No improvements needed
Steve JMerci!
Gyanae CThis location always have the equipment ready and waiting for me whenever I need it,location is very convenient for pickup and return of the equipment
PAUL FExcellent service à la clientèle. Though they were extremely busy they took their time to get through our reservation. Though truck was 6 years old, it was extremely clean. Napoleon was fantastic to speak with when I called for the reservation.
Joe RGreat Customer Service!
terry mThe lock on the back door was bad, didn't wor.
randy cJust not like all other uhual they make things seem worst then wat it is bout a truck that barely move
Angelica WEverything was great! No improvements needed! Great customer service!!
Melinese CVery professional, and kind.
Akeylah HSeriously they are the best in my area!! Very personable and they know me by name. I rent from them often and I wouldn't go anywhere else
Brianna VMr Napoleon, is one of the most kindest, thoughtful and very professional person I had the pleasure of him assisting me in my rental! I would most gladly recommend metric collision to anyone! I'm a very happy satisfied customer!
Judith GAlways and good experience when ever I rent a truck from this location keep up the good work !!
lashonda hExcellent
BRUNO AExcellent service à la clientèle
carla eGreat location, great prices, and great customer service.
Thomas GBless them..
STACEY WGreg and Sarah were awesome! Very professional and knowledgeable. Friendly, helpful and honest to deal with. Great people! I will always call them when in the Macon, GA area.
Ljubinka SDrop off on Sunday so no personal interaction.
Jason HMet expectations. Easy check out. Easy return.
taylor Spersonal at U-haul were great
WILLIAM TRep was so friendly and professionally. They were great and concern about your needs.
Sammie FArrange reservation properly, should be no overlapping
james cAll went smooth. I'd love some volunteers to help fix up this awesome owners building. He was awesome.
Adam CGreat customer service and non time consuming. Relatable staff that communicates like they really care.
jalair dThe Macon location was AMAZING! The BEST crew I've seen thus far. They got me in and out and was very knowledgeable. This will be my go-to UHAUL location moving forward.
kiaria lOutstanding service
Robert RGreg helped me through the entire process, it was my first time renting but he made it as painless as possible, I was able to reach him when I had any questions or concerns. He was also very flexible with me when I needed the rental
Charnesia MVery friendly staff.
Frederick MIf the automated system was fine tuned to be quicker.
christopher bMr. Napoleon and staff were awesome and went well above to make sure I received excellent customer service. 😀
Terry SThe outside looks off-putting, but the service and the employees are phenomenal. Don't judge a book by its cover, but I'd be happy to redesign for the new print. Honestly 5-star service and no issues with the truck.
Dajah PMerci
Christine WVery helpful and nice.
Reagan SNothing! Always friendly and professional
Kimberlyn MAgain smiles and very helpful
Xioma MI felt like family the moment I walked inside very professional staff
Eunjli SEveryone that I worked with was awesome. Mr. Daniel, in particular, was so kind and patient, and went above and beyond to make sure that I had what I needed. This was a wonderful experience.
Anita MEverything was on point thanks
Keontrey BThe trailer was dirty inside, He said one thing then billed something different. It felt shady.
John GWe were to drop off on Dove Rd and they said they don't accept drop offs. We had to Google this place. Napoleon was a great help but the location was completely run down.
Melinda SThank you again for another uhaul experience to getting my furniture to home. Appreciate it so much.
Baraka RReturning the truck was an issue. We took it to the place the app told us and tried to check it in through the app. We couldn't get pass the step that was trying to verify our location. However, the page in the app that could search for stores by location did work. We then took it to a U-Haul location that was listed as open. No one was there. I was able to get in touch with the management of the original location and we took it back there and dropped the keys off. The following Monday he stated there were scratches to the truck, though those had been there at pick up. When we checked in the truck, we must have misunderstood, because we thought we were confirming the condition and not stating that it was in perfect condition. He also claimed we had smoked in the truck even though the driver nor anyone in the entire moving party smoked. It was a very frustrating process that I hope I never have to repeat.
Carrie E