Customer Reviews for Mic Truck And Trailer Repair
(U-Haul Neighborhood Dealer)

102 évaluations

12885 86th Ave   Surrey, BC V3W0K8
(Entrance from 86th Ave Beside The Temple)

(604) 888-9725

Heures d’ouverture

  • Mon-Fri: 10 am–5 pm
  • Sat-Sun: 10 am–2 pm
Heures d'ouverture spéciales
  • 6/25/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(604) 888-9725

12885 86th Ave
Surrey, BC V3W0K8
(Entrance from 86th Ave Beside The Temple)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 10 am–5 pm
  • Sat-Sun: 10 am–2 pm
Heures d'ouverture spéciales
  • 6/25/2024: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Gregory O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeetendra P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erhard P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johan C 
Évaluation :
1

.

Nirmal S 
Évaluation :
5

Dwayne was just super friendly and helpful. He was able to help me hook up the trailer and take if off when i dropped it off. It was the smoothest process I've ever experienced at this location. I know exactly where I am renting any future trailers/trucks from. I would also like to mention Meena for her amazing support over the phone to setup my reservation where I had to do nothing, while she remotely completed the whole process for me. Hands down the best team at U-Haul!!! Keep up this amazing service!

Pablo L 
Évaluation :
5

Bigger sign for returning key for U-Haul! Other than that super relaxed environment which is a blessing especially after packing and unpacking all day made it super smooth to return thank you U-Haul return location dudes!

Danielle Z 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jekhomies N 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wylie B 
Évaluation :
5

Thank you Meena , great customer service !

Martin V 
Évaluation :
5

I think everything is fine..so no suggestion

Bachittar S 
Évaluation :
4

I had some issues taking photos on the electronic sign out and I was in a weird loop. I called the local number and Manna(?) helped me out and got me on my way. Thank you for a smooth process during a stressful time :)

Adrian B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Arjun S 
Évaluation :
1

The lady is running business from her home . The pick up location is at car repair shop, when you get there you have to call her and then she gives you instructions over the phone how to do her job to pick up already confirmed with customer care truck. The car repair shop works have to come out to give you a key. She was on the phone in her home with her children screaming in the back . Absolutely unbelievable. Horrible service

ARMEN A 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Emerson F 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jagdeep S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ekamjop k 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew S 
Évaluation :
5

Excellent customer support provided. Our party was in a rushed situation and needed a rental and even with being closed Meena provided amicable support to get us our rental. Merci

tony a 
Évaluation :
5

Everyone should follow this locations model of doing business. They were very helpful , and customer service.

Chandra N 
Évaluation :
5

Bien

Ravinder S 
Évaluation :
5

great service

JAMES G 
Évaluation :
1

Have an actual uhaul location and staff

Gurjot S 
Évaluation :
3

To inform customer if the truck will be available at location was requested or not available at the location where it was scheduled or was requested, otherwise it was great and truck get warm pretty fast..

moe m 
Évaluation :
4

Customer service is great at this location

Blaine M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Simranjeet K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wilfredo C 
Évaluation :
5

Friendly and helpful!

Landon W 
Évaluation :
2

I paid for the excess mileage at the beginning of the trip. I even watched the rep enter it into the system. Then I got charged for the same excess mileage at the end of the trip, with the rep saying there was nothing on my contract about paying it up front. So from what I understand I paid a higher rate for the excess mileage due to your unreliable system. Which is unsurprising, because the app failed to let me check in OR check out, I tried both times.

Tyler C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lovepreet S 
Évaluation :
5

Despite my error in pick up time, Tony was very helpful and accommodating. Without his assistance, our move would have been seriously interrupted.

Michael B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah D 
Évaluation :
1

Passenger seat belt was not working so my buddy had to drive his car couple times when we were moving our stuff and also transmission on that truck is about to broke it was revving up hard and so loud when we went downhill ( should not happen usually). Overall not happy with renting truck this time.

ARPIT M 
Évaluation :
4

All good

Hardeep S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

frank b 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harbir G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

R v 
Évaluation :
2

The truck felt like it was on its last leg. Stealing wheel clicked when turning. Also only had 1/4 tank when got it. This is a pain.

Marla S 
Évaluation :
3

The air conditioning in the van did not work, and the truck was very dirty upon pick up

Ogochukwu E 
Évaluation :
2

Please ensure there is a reasonable amount of fuel in the tank prior to renting to a Customer, so they don't have to immediately fill-up at a gas station before being able to use the truck.

Drew C 
Évaluation :
4

Clean the windshields! This is the second Haul truck I've used where the windshield was so dirty that driving into the sun in the late afternoon was hazardous because of the glare. Everything else is excellent- pick up, drop off, convenience, help with trouble-shooting is great! Just please wipe the windshields once in a while.

Michael B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chun Y 
Évaluation :
4

All good

jasjit S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaswinder G 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Anil J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaspreet S 
Évaluation :
5

Duane and Mina are very helpful and nice.

Robert A 
Évaluation :
1

The lady was rude and aggressive she did not show up had me give her information over the phone and did not even have a person give me the keys I was advised were to take them from, then upon drop off no one was there when she said someone would be there. Then when I called to drop off again she was rude and angry. She is the worst person I have ever felt with in my life. I will tell everyone about my experience.

Mike S 
Évaluation :
3

Issues with left turn signal not working repeatedly.

Gary D 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Avtar s 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RAVNEET S 
Évaluation :
3

Over charge

Davinder R 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MANJINDER B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daylan K 
Évaluation :
2

Truck was not there I had to go to another location, I was 30 minutes late had to pay extra for my moving labor.

Scott W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurie M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mellissa M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VARINDERPAL D 
Évaluation :
1

Stop charging people for the damage they didn’t even caused

harbaldeep s 
Évaluation :
5

Mina was very nice and professional. She was quick to answer some of my questions also.

Nadine R 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Mohandeep S 
Évaluation :
5

Meena is Amazing...she made the stress of moving easier with her above and beyond customer service.

Maria S 
Évaluation :
5

You can do nothing to improve. it Was a no stress. No Headache event. Perfect experience. Very rare nowadays to leave a place smiling

Stephane J 
Évaluation :
5

Excellent

georgii s 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Emerson F 
Évaluation :
2

Le client n'a pas laissé de commentaire.

S C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gregory S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nichole K 
Évaluation :
2

The truck was fine. The pickup and return was fine and smooth. The problem I had was that when I was picking the truck up, I was informed by the lady (+16046490570) that if I returned the truck with a quarter tank gas, I would be given a credit for the same. So when I was done using the truck, I filled with a quarter tank gas (might be just a tiny bit lower than quarter but I filled it with a 25$ amount. I have receipt) I have been calling her asking for the credit but she hasn't been responding saying she's been busy, or that she will call back, and has started to be very rude. If this will be very hassle some, I would never consider refueling the vehicle before returning it. Please take appropriate action and I want $25 back for my refueling

Garibuel S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Philip J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rajesh R 
Évaluation :
3

Well not working because i did a favor and i paid for extra milage even though that i didnt need it to bring the truck back to surrey and the lady told me not to be charged for extra miles. Next time i dont do favors because i paid more for gas and you guys charged me for the miles not good

DEICY G 
Évaluation :
3

Le client n'a pas laissé de commentaire.

gurman k 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kamaljit s 
Évaluation :
2

Great service from the lovely lady. But location within a heavy mechanical lot was not very clean or inviting. Office was in heavy truck service bay.

Melanie E 
Évaluation :
1

I was charged extra for the feul I returned with the same amount of feul I have pictures to explain but i felt betrayed I was charged 8 dollars extra

Rajat T 
Évaluation :
5

Have a truck ready when online booking and actually serve your customers. I booked online no truck available at location sent for truck booking even with the text stating to pick up the truck that day. Luckily the lady at the location I got a 26' truck from was super nice and helpful unlike your other location and also people on the phone.

Justin G 
Évaluation :
5

Mina is very nice person to deal with.

inderjit s 
Évaluation :
5

The location can be a bit difficult to find; however the customer experience is excellent.

Aaron W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jody K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

harpreet w 
Évaluation :
5

Excellent service from staff member, would highly recommend!

Jahangir S 
Évaluation :
1

This retail store charged us twice for the order, when the truck was dropped at the destined location, the second chage wrongly stated that it was not dropped to their changed location later which was 3 hours from the contracted locals. this is cheating and will take this mater to court and Canadian television, unless charges reversed.

Ronald M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stefan C 
Évaluation :
2

Surrey representative wasn't acting professional . In the passenger side wasn't cleaned. I found receipt from December 19th! The truck had 1/8 of Gasoline, while I was told the tank was 1/4 full!

EDWARD B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim I 
Évaluation :
1

I was not told about anything except 0,79$ per kilometre and in my final bill there was extra $20 gas charge for just 28kms of use. Very poorly informative. Bad experience

Karanveer B 
Évaluation :
4

Please make sure that the locks left on the trucks are well-oiled and east to open.

Michael B 
Évaluation :
5

Keep it up, thanks

Sukhvinder G 
Évaluation :
5

Everything is great! Neena was great help 😊

Vaishak B 
Évaluation :
5

Not much. Meena was courteous and very helpful. She even warmed up the truck for me since it was frosty morning.

Michael B 
Évaluation :
1

My family's experience with renting a one way uhaul truck with your company was a terrible experience. The lack of knowledge and expertise in communicating and finding an appropriate pickup point made using your company an experience I and my family will never wish to repeat! Not only did you change pickup points over 5 times and to places far from our moving location, your company was going to change information at the last minute which would have made the move impossible! This was at the same time that you seemed to have more than one truck available at the FINAL pick up point all along. I will not rate the points above as just getting there...late because of your lack of care...definitely would overshadow all our ratings! Please know we have no intention of using or promoting your company after this experience!

Christopher S 
Évaluation :
5

Nina is the best very professional and willing to help if she can.

Janine F 
Évaluation :
5

This lady was awesome!!! The day started out wrong! My reservation at another location was cancelled for some reason, I rebooked at another location for 11:00am, only to get there and the location not be open:( I called the location on 86TH and she accommodated me even though she was closed Sundays, and she was recovering from a terrible cold! Couldn't thNk her enough!! Definitely will recommend and use this location again!

Trina S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

dave m 
Évaluation :
3

pleasse check the fuel before delivering and after delivering properly so that no one get suffer.

jaspreet T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gayatri S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Neil D 
Évaluation :
3

Very friendly lady that I dealt with, gave good instructions a On how to find the place.

Stacey B 
Non les évaluations ont été soumises pour cet établissement.

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