Le client n'a pas laissé de commentaire.Patrick J.
Customer Reviews for Michigan Road Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Carmel, IN 46032
(N Of 96th St)
Services dans cet établissement :
- Mon–FriDe 9 h am à 5 h pm
- SamediDe 9 h am à 12 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Ease of use was better than expected. The 9' van was perfect for my needs.Brian M.
This is a great storage facility and highly recommend! We would definitely rent from them again!Scott B. | Expérience générale
Le client n'a pas laissé de commentaire.David G.
Le client n'a pas laissé de commentaire.Debra L. | Expérience générale
Probably the best truck rental experience I've ever had, seriously.Mary G.
Le client n'a pas laissé de commentaire.Catherine H.
Le client n'a pas laissé de commentaire.Lawrence M.
Le client n'a pas laissé de commentaire.Kannetha R.
Le client n'a pas laissé de commentaire.Ted A.
Le client n'a pas laissé de commentaire.Bob B.
Le client n'a pas laissé de commentaire.Qingfei W.
Everyone who works here is always kind and courteous. They make renting a UHaul so easy!Leo L.
Le client n'a pas laissé de commentaire.Martin H.
All went smoothly, and no issues with the truck. The staff was very pleasant.Ann H.
Le client n'a pas laissé de commentaire.James K.
The guy at the front desk was rude, I was overcharged and there was water standing in the truck bedJason B.
Great staff and very polite.would recommend to anyone.very friendly atmosphere.Samuel T. | Expérience générale
Keep up the good work!CYNTHIA E.
The vehicle was great. Not one thing loaded inside the truck shifted. Very smooth ride. I love it. MerciMichael O.
Le client n'a pas laissé de commentaire.Andrew R.
Quicker check out for low priced rentals.Paul H.
Additional parkingJacob C.
Le client n'a pas laissé de commentaire.Ryan G.
Le client n'a pas laissé de commentaire.Chen Z.
Overall, an excellent experience! Staff was knowledgeable and helpful, facility was clean and dry.Stephen K. | Expérience générale
The location was fine. Truck smelled terrible. The online check in did not work. Could not upload a photo. Ended up sending a photo to the customer service center - after 30 minutes on hold. Unlikely to rent from uHaul again - get the website fixed!Sandra C.
Le client n'a pas laissé de commentaire.JERRY L.
The bottom of the van floor (in the back) had something dark and sticky in one spot of the floor. The van also smelled like an engine--wondering if someone prior to us put engine parts in the back and some oil spilled onto the floor (the sticky stuff).Richard G.
My best UHaul experience by far. Pickup was quick and easy and drop off was even easier. Highly recommend this location.Kimberly S.
Le client n'a pas laissé de commentaire.rami K.
Le client n'a pas laissé de commentaire.Robert G.
keep up the good work, no scams, no switcheroos, etcHarry S.
The uhaul site is very clunky and the process was not very smoothLevi R.
Office telephone is on always on call-forward. Numerous calls were made and none answered. It required a trip to the office to reserve the truck. When an extension was needed, once again, no answer on telephone. I also tried the Uhaul 800# and never got an answer after holding for over 20 minutes. I also tried to extend via website and failed due to no password being accepted. I even tried the password provided. It always claimed email or mobile # was not recognized. The vehicle worked well, but the customer service was horrible.MICHAEL G.
The customer-service was the utmost of professional. Our needs were listened to. Everything was explained clearly. We will be back.CORBY B.
Truck cab could be cleaned a bit better. Most of the storage cubbies looked like never cleaned. Seats were dirty. Overall fine. But more attention to detail with cleaning would be good.Roger S.
Le client n'a pas laissé de commentaire.Steve G.
Over charged me and took out money they did t tell me about !!!!!Kenny R.
Le client n'a pas laissé de commentaire.Angel P.
Le client n'a pas laissé de commentaire.Garrett M.
I don't like that the vehicle was only filled up to 5/16 and then I had to return it at 5/16. This meant that I had to guess how much gas I would need. Why don't you just fill it up and have it returned full?ron A.
Le client n'a pas laissé de commentaire.Dave K.
Le client n'a pas laissé de commentaire.Raymond P.
Nathaniel was super nice, informative and helpful! He was professional but at the same time made sure that I stayed cool while I waited for my ride, he even let me have a 7UP lol.Micah R.
Le client n'a pas laissé de commentaire.Shelby H.
Le client n'a pas laissé de commentaire.Juan P.
Le client n'a pas laissé de commentaire.Shingo T.
Le client n'a pas laissé de commentaire.Anja W.
Becareful to read. *** we reserved a 17' - they were out and only had 10' ** it's says, size might not be available. Our move was a crazy.. we ended up having to also find pick up trucks. Returned the truck on time, but still not done. One more pickup truck to load up.Timothy C.
Le client n'a pas laissé de commentaire.Craig K.
Le client n'a pas laissé de commentaire.Kristi B.
I always come back here because of the condition of the trucks is better than other UHaul dealers, and the customer service is friendly.Marc F.
Highly recommendJason C. | Expérience générale
Le client n'a pas laissé de commentaire.Kim D.
Well the web site did not work for returning vehicle.Kenneth C.
Service was fast and easy. Check out was as simple as handing over the keys and getting an email for my receipt. I always use them when I need to rent a van.Michael B.
Le client n'a pas laissé de commentaire.Greg P.
Le client n'a pas laissé de commentaire.Tamara D.
Le client n'a pas laissé de commentaire.Val D.
Le client n'a pas laissé de commentaire.William S.
Nathan is wonderful, very polite, and get you in and out fast. We would recommend renting from him to all of our friends and family. Thanks, KevinKevin B.
Le client n'a pas laissé de commentaire.kelin A.
This is my go-to place. Appreciate the people and ghe location.Michael C.
Awesome experience renting UHaulDIEGO F.
Le client n'a pas laissé de commentaire.Todd H.
Le client n'a pas laissé de commentaire.Duane F.
Le client n'a pas laissé de commentaire.Eric L.
Le client n'a pas laissé de commentaire.Tanisha G.
None noted, good solid staff, gets you in and out effectively and efficientlyRoscoe S.
Le client n'a pas laissé de commentaire.Richard G.
Le client n'a pas laissé de commentaire.Marc F.
Le client n'a pas laissé de commentaire.allison D.
Le client n'a pas laissé de commentaire.Samantha C.
Le client n'a pas laissé de commentaire.Nicolas L.
Pickup and drop off easy. This location always has the vehicle that was promised to me. I haven't had great luck in the past at other locations, will use again and again!Francis W.
I'd rather have had a Chevy but what can ya do.Matthew J.
Le client n'a pas laissé de commentaire.Ethan C.
we were not in the store more than 3 minutes for vehicle check-in. AwesomeDonald B.
Le client n'a pas laissé de commentaire.nicholas L.
Le client n'a pas laissé de commentaire.Andre H.
Le client n'a pas laissé de commentaire.Cathy W.
Le client n'a pas laissé de commentaire.Judy M.
Did you find my tablet on the floor of the truck? Sincerely, Debra Mangifico 317 480 6452Debra M.
Le client n'a pas laissé de commentaire.Shawn B.
Very well run organization..thank youStephanie D.
Le client n'a pas laissé de commentaire.BENJAMIN M. | Expérience générale
Parking is a challenge and it would be nice if trailers were available here, there is a void in this corner of town.Jonathan D.
Excellent service.Tim M.
Easy check out process very knowledgeable staff, great experience Thank youZhanna A.
Le client n'a pas laissé de commentaire.james S.
Le client n'a pas laissé de commentaire.Cheryl L.
Le client n'a pas laissé de commentaire.MacKenzie W.
Le client n'a pas laissé de commentaire.Richard W.
The guy working was super nice and efficient. Honestly never had a better experience at a car rental place.holden S.
Le client n'a pas laissé de commentaire.dennis O.
Le client n'a pas laissé de commentaire.Amanda M.
They really nice fast helpful snd efficient 🤗 it was one of the best experiences I've had with uhualMiriam G.
Le client n'a pas laissé de commentaire.Michael E.
This was a flawless transaction, except for just one thing. I noticed this twice when refueling. I kept the ignition switch turned on when refueling and at about 9 gallons, when the gauge should have shown 1/4 of a tank, it had not moved from the nearly empty. It wasn't until I had 15 gallons in the truck that the gauge moved. Why is that important? Because I was given the truck with 1/4 tank and I was supposed to return with 1/4 tank. But I returned with 1/2 a tank because the gauge was off. Simple mistake? I'm guessing not. It's. A good way to get four or five gallons of gas for free at every rental that uses more than 1/4 tank. Disappointed by the mischief, but otherwise the experience was great.JOHN C.
Le client n'a pas laissé de commentaire.DAVID L.
I didn't have any issues with my visit to uhaul thank you! Drop off was simple as well!Haylee H.
The truck was well equipped and the service was excellent!Victoria M.
app wasn't working for checkin or checkout, neither was online for checkout. nobody answered phone during hours or returned a call. 1-800 number worked great for us for returning vehicle. Door was left open on the worst snow day of the year, so cab driver side had plenty of snow in it. although spray was left for frozen pick-up key locker, it was still very difficult to open (ice / weather issues). truck did the job, but wasn't great. Overall, very dissatisfied with my experience. It was partly weather, partly the uhaul app, but mostly that nobody answered or returned any calls when we needed them.chad H.
Le client n'a pas laissé de commentaire.JESSE L.
Le client n'a pas laissé de commentaire.STEVE C. | Expérience générale
The staff is exceptional.Regina A. | Expérience générale
Move in was simple, friendly and patiently allowed us to try out a few spots that might work for our needs. Move out was on time, great communication. Best place we've rented from hands down.Shauna A. | Expérience générale
Le client n'a pas laissé de commentaire.Lawrence Z. | Expérience générale
We are repeat customers! The staff is always incredibly helpful; and the facility itself is safe, secure, convenient and well maintained.Mindy M. | Expérience générale
Le client n'a pas laissé de commentaire.Maria S. | Expérience générale
Great storage facility! Staff was great, facility was always clean, and the location was very convenient. Thank you for providing me a safe place to store things while I figured out my next move!Allison R. | Expérience générale
A most outstanding facility and storage service that was perfect in every way for our storage needs (with the requirement for all hours access). We have recommended this to others many times since starting our us and appreciate how easy both the electronic interface and working with the staff has been. We appreciate it so much!Tina W. | Expérience générale
Top notch people and operationHolland V. | Expérience générale
Le client n'a pas laissé de commentaire.Arielle G. | Expérience générale
Le client n'a pas laissé de commentaire.Fabiana G. | Expérience générale
The first unit we looked at had a puddle of water on the floor so the associate immediately found another unit for me that was completely dry.Jeff B. | Réservation
Advise that furniture be covered with a drop cloth, and that mice may gain access to boxes and nest in contents. We did have evidence that mice had been on the furniture, but not inside of it also.ANDREW C. | Expérience générale
Everything was great. Thanks.Craig B. | Expérience générale
-ANDREW G. | Expérience générale
Staff helped my wife load an object to heavy for her to handle herself.Ryan B. | Expérience générale
We never used the unitJosh W. | Réservation
Good placeJOHN S. | Expérience générale
The unit was clean and we were able to move in without any problems. My only concern is how slow the gate closes. It's easy for someone to piggyback in and out.Angela W. | Réservation
Very clean and great location. Friendly and helpful staff.ANNE-MARIE B. | Premières impressions
I found a bigger storage place closer to where I am moving and cheaper.Thank you!Privacy R. | Premières impressions
Outstanding servicesPrivacy R. | Premières impressions
Smooth process. Friendly and knowledgable staff.Privacy R. | Premières impressions
I only had the storage from 8/19 - 8/28.Privacy R. | Premières impressions
We were turned down due to the restrictions of the available space. I`m not happy that my credit card was charged for a denial of service. Please refund immediately.Privacy R. | Premières impressions
When my reserved storage unit was too small, they helped me to find the right size.Privacy R. | Premières impressions
I am very happy with my unit and the service. However, I wish this location was open on Sunday. I didn`t really feel safe being the only one on the property when I came on Sunday.Privacy R. | Premières impressions
Had to wait quite a while to be helped, but unit was clean and easy to get to.Privacy R. | Premières impressions
Good. ProfessionalPrivacy R. | Premières impressions
Staff were friendly and helpful.Privacy R. | Premières impressions
The customer Service was excellent. I found the facility to be in exceptional condition and cleanliness. The process to set up rental was very expedient.Privacy R. | Premières impressions
Manager was veryhelpful. After a 15 hour road trip and Murphy`s Law showing its head it was very refreshing to have someone care about the customer. Great job.Privacy R. | Premières impressions
The customer service was very good. I don`t have any complaints. The storage area was sweeped out and was suitable for my things.Privacy R. | Premières impressions
Unit was perfect!Privacy R. | Premières impressions
Great service.Privacy R. | Premières impressions
Very clean, really great staff, quick and efficiant. I am very happy with my choice. MerciPrivacy R. | Premières impressions
Everyone at Michigan Road Self Storage were extremely helpful. They did not mind showing me personally my facility. EXCELLENT SERVICE!!!Privacy R. | Premières impressions
Nice facility - easy check in.Privacy R. | Premières impressions
The front office staff was extremely helpful and friendly!!Privacy R. | Premières impressions
Outstanding facility and service.Privacy R. | Premières impressions
Great facility! Clean, very secure! Awesome customer service!! Very thorough, attentive and sensitive to one`s time. Had registration paperwork ready to review sign and move in.Privacy R. | Premières impressions
Very helpful and accomodating to my needs.Privacy R. | Premières impressions
Very clean. Good customer servicePrivacy R. | Premières impressions
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