Évaluations des clients Middlebranch Auto Services Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Middlebranch Auto Services Inc

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Rick L. le

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All good

Greg S. le

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It was all good!

Hannah B. le

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I reserved my UHaul for the Akron location. 18 hours before I was set to pick it up, I got a text telling me it had changed. The new location added over an hour into the pickup process. When you’re moving (an already stressful situation) and this happens, it’s the kind of thing to turn you off from a company for life.

roger K. le

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We had to run around to get enough pads but they helped us find them and were very quick about helping us Thank you!

Anthony G. le

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Le client n'a pas laissé de commentaire.

BILL K. le

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Free milage

John A. le

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These folks were great. True customer service. They went so far beyond the call of duty. I am going to post my experience on Face Book for my friends and and family to read and ask them to support Middle Branch Auto.

Mathew T. le

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Nothing

joseph T. le

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Le client n'a pas laissé de commentaire.

Diane K. le

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Wonderful and very helpful

KEN S. le

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Convenient location, very friendly representative and easy pickup & return.

Nathan M. le

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The owners of Middlebranch Auto Services are incredible. I will definitely be using them again to rent a U-Haul and also for any car repairs needed.

Todd D. le

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Had a horrible time with my first reservation and the app was terrible. It was experiencing a glitch during my chaos with uhaul not calling me back. Tried to resolve first thing Saturday morning as well as Friday evening. Very stressful day. That experience would be triple zeros

Chris F. le

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Le client n'a pas laissé de commentaire.

Bob R. le

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Le client n'a pas laissé de commentaire.

Seth F. le

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The truck did not run well. It would buck under acceleration. The windshield wipers were horrible. They did not clean the windshield. When it began to rain I was unable to replace the wipers. They were not safe!

melanie H. le

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It went smoothly and Kim was super nice and talked with me while she processed the transaction. She was very personable and made me glad I was there to pick up my truck.

donald W. le

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we made a pick up reservation 5 minutes from our house; but were given a location 25 minutes from our house and had to pay for the extra gas/mileage---all process done by smartphone and no one was there at this location at 9 a.m.--and we could have gotten it earlier. We had to call customer service about 3 times and had to wait at least close to 10 minutes for each call before we could talk to a rep. my experience was just 'o.k.'

Laura L. le

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My pick up location was changed from right around the corner to a pretty bad neighborhood across town. Which put us over the mileage limit. Then there is no information on your website about the 24/7 pick up and how complicated it is. We were an hour late picking up the truck and u-haul automatically cancelled our reservation so the dashboard wasnt working. Then the fact that chrome and safari (the two consistant internet apps for Mobile devices) is not compatible with your check in process. Then NOTHING is said about providing not just 1 but 2 references when picking up the truck. I had to wake up 2 people at 1 am. Then I had to call customer service for a third time because after check in it gave me a drop off time of 2:45pm which is 10 hours less than the 48 hour rental standard -And not what I booked for.

BRIAN M. le

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Very pleasant, easy to pick up and right in our neighborhood.

debbie G. le

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Le client n'a pas laissé de commentaire.