Have a mobile number to call when employees have the front door locked and are working in the mini storage buildings. There is a note on the door with a phone number but it's the office number. You can hear the phone ringing in the office while standing outside i the elements. This doesn't help. Everything else was great.DOUG O.
Customer Reviews for MidGard Self Storage Chisholm Rd
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Florence, AL 35633
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 6h pm
- Dim : 12h pm à 4h pm
Heures d'ouverture spéciales
- 7/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing. The apps reliability was spot on. The truck great. However, the manager at the storage unit Courtney went above and beyond the call of duty, keeping a warm smile on her face the entire time, helping us with much. Please give her a raise. Her level of care with customers is non-existent any where.Florence R.
Don't use UhaulDouglas M.
The ladies at MidGard were friendly, helpful, and efficient. The facilities were very nice, and clean. The truck was clean, but definitely needs maintenance. It was fine for a local move, but we would not have been comfortable using that truck for a long-distance move.Francis D.
Le client n'a pas laissé de commentaire.Herman M.
No space in the return/parking area.Deborah L.
Le client n'a pas laissé de commentaire.Jeffrey H.
Staff at several Florence , Alabama locations were very professional. If one location could not fullfil my reservation , they would call around to other locations to ensure that I received my request for a vehicle . Very satisfied customer !Mary M.
Very accommodating customer service by phone and in person.Forrest W.
Le client n'a pas laissé de commentaire.Jordan C.
The truck I had was clean and well taken care of, but think it needs a tune up or serviced it had a rough idle and hiccup some times ! Only got 8 miles a gallon felt should have been little better. But over all the facility and people were great!Chris G.
Le client n'a pas laissé de commentaire.ROCHELLE D.
Le client n'a pas laissé de commentaire.DAVID K.
Nothing exceptional service and attention to detail.Randy L.
Excellent service and dedicated staff who always take care of customers.Lori Lisa G.
Le client n'a pas laissé de commentaire.Dianna B.
Le client n'a pas laissé de commentaire.Michael V.
Le client n'a pas laissé de commentaire.Bridgette H.
Courtney is amazingâ€¦fast friendly and really cares! I have used this location several times now and will she has been consistently great!Robert B.
Midgard Storage was great! The best! Uhaul sucked. The Uhaul website was the most horrible method of retail sales I have ever experienced. Their customer service call center makes me want to throw my phone. I will NEVER recommend Uhaul to a friend or a worst enemy. They moved my pickup spot and delivery and never notified me of the change. They changed my contract. They provided NO help and in fact were EXTREMELY counterproductive.Joseph F.
Very good experience. Josh and Dieon of Family Movers were excellent. Josh called me in a mater of minutes after I made the reservation. They were right on time and we were delayed getting there. Josh and Dieon had half of the furniture out of the house by the time we got there. They did not waste any time and they knew what they were doing. Very professional.David G.
Le client n'a pas laissé de commentaire.APRIL B.
Le client n'a pas laissé de commentaire.Jimmy P.
Le client n'a pas laissé de commentaire.William P.
This rental location should be the example used in every U-Haul dealership. They are customer driven and give 100 % to make your rental experience great. .DOUG D.
That courtney cox went above and beyond the normal. I couldnt have asked for a better, prettier, professional girl. I would like to take her to diner as a thank you. 2562849072BRANDON B.
Great service very friendly.Phillip F.
Le client n'a pas laissé de commentaire.BRIAN W.
Le client n'a pas laissé de commentaire.GREGORY M.
I was charged for additional mileage for my trip even though I had to drive 46 miles from my requested pick location (Montgomery, AL) to pick up the truck at an alternate location (Greenville, AL). I didn't mind driving to Greenville to get the truck, but the trip should have been plotted from the actual pick-up location (Greenville), not from Montgomery. That's what caused the overage of mileage for the trip.DAVID M.
Le client n'a pas laissé de commentaire.Mark F.
Le client n'a pas laissé de commentaire.James Y.
Le client n'a pas laissé de commentaire.Amanda C.
Courtney was extremely helpful!. Both ladies provided excellent customer service! Excellent service!!Jeffrey T.
Le client n'a pas laissé de commentaire.Greg S.
Excellent service. Very helpfulMichelle B.
Inside of truck dirty, understand it's a truck check engine light was on. We did let clerk know. The ladies there were exceptional. Very Friendly.DEBORAH H.
In town multiple location equipment returns. It shouldn't matter where a person rents a peice of U-haul equipment and can return to any U-haul business regardless of local or non local locations.WILLIAM L.
Le client n'a pas laissé de commentaire.Clinton S.
Le client n'a pas laissé de commentaire.Mark T.
Le client n'a pas laissé de commentaire.Jeff F.
Le client n'a pas laissé de commentaire.Quanza C.
Every thing is great as usually.STEVIE B.
Le client n'a pas laissé de commentaire.Gilberto A.
Le client n'a pas laissé de commentaire.Cassie J.
Leah was the very best help I could've had there in this stressful time.Sandy B.
Do not tell the customer that their light check is "good to go" when the wiring is broken and the lights do not work - necessitating a dispatch from roadside assistance.Tim G.
Have more trailers for others to be able to rent.Dean J.
Le client n'a pas laissé de commentaire.Steve D.
Jason helped me with an forseen problem and it worked out great!Rocky M.
I would recommend their storage units, I will be telling folks not to fool with uhaul unless I'm offered a refund or just some give a damn.Dustin G.
Le client n'a pas laissé de commentaire.Pamela A.
Le client n'a pas laissé de commentaire.LAREE G.
I was disappointed because I booked an online reservation to include the furniture dolly. The pick up time was 9am. I drove to this location, which was out the way, because the site said they had a furniture dolly and as a woman, it would be impossible for me to lift a washer without it. The worker could not locate the dolly at first, I left to go to Walmart to buy a dolly. I then received a call to come back because he found one. At this point it was not 1030, and my reservations guaranteed a 9am pick up time with equipment ready. Now, the work did his part by calling other places to see if they had a furniture dolly but no one would give him one. He finally located it inside a vehicle that was dropped off. I was supposed to buy a washer and dryer from a 3rd party, meet time was 10am. Since I arrive after 11am, I was told that it had sold, therefore I never used the furniture dolly because the washer and dryer was sold to someone else. The guarantee with your reservation is a joke. I will never ever book ahead online again. I will deal with the actual uhaul location that I am looking to rent from. I tried calling the 1800 number and was on hold for 20 mins without an answer. This trip was horrible.RHONDA G.
We had a great experience with our rental. Leah, at Mid Gard storage, was very easy to work with.Debbie R.
Le client n'a pas laissé de commentaire.Samuel B.
Above and beyondSteve R.
Le client n'a pas laissé de commentaire.Timothy C.
Not much They were extremely friendly.Rosalio R.
Nothing, customer service was outstanding.Michael W.
There was a relatively small problem that the agent took care of quickly. Very pleased with this experience.Phil S.
Leah was so helpful. She went out of her way to make sure my rental of truck and car hauler went smoothlyKevin J.
Le client n'a pas laissé de commentaire.Danielle D.
Staff (Jason) was very accommodating and eager to meet our needs overall a pleasant experience. Je les recommande fortement.BEVERLY B.
Le client n'a pas laissé de commentaire.JULIE R.
Excellent service, awesome personality. Remembered me by name even after two years. My number one place to go!!!!!Keith F.
Nothing that I experienced,, Had great customer service and helped right away got what I needed with a smile .Jeanett M.
Le client n'a pas laissé de commentaire.Lori Lisa G.
Le client n'a pas laissé de commentaire.Anthea T.
Le client n'a pas laissé de commentaire.Jeff M.
Appliance dolly was not availableRALPH A.
Le client n'a pas laissé de commentaire.Margaret L.
The guy behind the counter (didn't catch his name) had a marlins hat on was probably the most helpful and professional rep I have ever dealt with! Give that man a raiseMatthew R.
No air conditioning in truck and took a long time to get contract to even get the truck. Truck was old and wore out and burnt my foot just to push the accelerator. Heat coming from floor board that burned my foot to push gas pedal.Marie S.
Le client n'a pas laissé de commentaire.Chandler B.
Please use pre paid cards for dollys and not for trucksDAVID H.
Place was a long way out!mary C.
Le client n'a pas laissé de commentaire.MARY M.
Le client n'a pas laissé de commentaire.Alice W.
Le client n'a pas laissé de commentaire.Jennifer M.
Le client n'a pas laissé de commentaire.Edward H.
Le client n'a pas laissé de commentaire.Robert N.
Le client n'a pas laissé de commentaire.Bradley S.
Le client n'a pas laissé de commentaire.TERRY B.
Le client n'a pas laissé de commentaire.Robert S.
Moving is always a very stressful time. The agents at Midgard went above and beyond to make our experience a good one.Ann Marie M.
Customer service exceeded my expectations. Staff was very helpful and ensured I had everything I needed.ALISA G.
Do the same thing it was all good.STEVIE B.
Nothing, I would recommend everyone I knowSusan P.
great experienceTom F.
very friendly and helpful.will recommend,and use again.tom F.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.Debbie R.
Le client n'a pas laissé de commentaire.FREDA C.
Le client n'a pas laissé de commentaire.Lori Lisa G.
This location was absolutely fantastic! Alex was so nice and helpful. He was patient and kind and the epitomy of customer service. He is a great welcoming personality when you are stressed due to moving. And he made recommendations that helped save money. His attitude and demeanor were appreciated! I would very highly recommend this location to anyone needing a uhaul or storage space!!! (I wish I could say that for the Middle Road Uhaul. It was the complete opposite)Dena W.
Very pleased. Friendly and helpful! Would defently go back.Roberta R.
Le client n'a pas laissé de commentaire.Robert H.