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Katrina J.
Customer Reviews for Midgard Self Storage Greenville
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The packing materials package we bought was at a different location than the truck. There was plen
Linda T.I am 100 % satisfied with the service they provided to me, Thanks.
SILVIO H.They were very helpful and friendly
Edward S.The customer service here was excellent. The gentleman was really helpful and really friendly. He went out of his way to answer all of my questions and help us with an issue we had.
Joshua C.Make return a little better
Eric B.No on was there when we returned the uhaul at about 2-2:30pm.
Matthew H.I enjoy being served is was great thank you 😊
Rachel S.Yes excellent
ALFRED H.Disappointed that the truck only had 1/4 tank of gas when we picked it up and the front seat was covered in dirt. Rear reverse light didn't work. Employees were friendly and efficient.
Michelle D.One of the best experiences that I've had with renting equipment from U-Haul.
Craig R.Asked for insurance but was told that we declined it and I don't think that three adults against the employee who is very difficult to deal with
Carolyn W.The staff is extremely helpful - even offered cold water from the fridge due to the hot weather
Christopher C.Great staff!
Kenneth L.My experience was great! Very helpful and accommodating!
Dianne F.EVERYTHING about the rental experience was positive! I'll be back.
Paul V.I originally made reservation at Grove Road location as it is ~2 miles from my house. I showed up at 9:30 for my 9:15 reservation and was told (without apology) that Grove location did not have my reservation and I would have to drive 15-20 minutes to Midgard. I then inquired about returning to Grove location and was told that would be $90 additional charge. At no time did anyone apologize for screw up, inconvenience to me, time/gas wasted driving to Midgard, etc. I thought Grove customer service was as bad as I've seen lately. Midgard was great to work with but that was not my preferred and reserved location. This experience was very disappointing.
lynn S.This location was better than the last location that we got our U-Haul truck from. Customer service was even better.
Sherry W.Everything was great thank you and keep up the good work, the employee was the best,friendly staff I have ever met at a storage facility
Rachel S.Too expensive!
Rudy M.We had a last minute need for a truck or van in order to move some large items. Midgard Self Storage made the process very easy, the attendant was super helpful and thorough. We'll definitely return to this location should we need their services in the future.
Sean R.Merci.
JDC C.Extremely nice and helpful staff Will definitely recommend to others!
Kelly W.Michael was very accommodating and thoughtful, especially since I have an disability. Living on SSDisability my budget is tight and Michael was very understanding with my situation. I would highly recommend using this place for your moving needs!
Tina H.Excellent customer service!
Laura O.The truck I rented was clean but inside of cab had a very strong smell that it had been smoked in a lot. Fortunately the few days I had it, weather was good so I was able to put the windows down. Other than that everything went smoothly.
Wayne L.Rien
Linda K.Mike was very attentive and met all my needs. He was professional while explaining everything to me. However I did have a big problem with the original pick up location. The man there said they were not even associated with U-Haul and told me to leave.No apologies were given from either him nor U-haul phone service. This had put me way behind schedule and caused great anxiety.Original location was at PERFECTION AUTOMOTIVE AND DETAIL, 915 STATE PARK ROAD, GREENVILLE, SC 29609
ANTHONY H.Check engine light was on in vehicle, some minor damage to side of truck.
Jared F.Wasn't helpful answering questions. Didn't know anything about the trailer I pulled for you all and the reimbursement program/process
Ethan C.The guys there are so helpful and knowledgeable.
MICHAEL F.The service was excellent....as...... The clerk was knowledgeable and professional.
Paul S.In contrast to the location in Brevard, the worker here knew exactly what he was doing and we had a quick and easy drop off.
Elijah T.Great service! I was able to drop off the truck without any delay.
Lisa W.The gentleman that helps us with our reservation was polite and very helpful.
Justina B.The mobile check in was awful... it asks for someone to verify you as person to contact, then you have to wait for that person to get the call. That call never came! We ended up going inside, abandoning the mobile check in. We only needed the truck for a few hours, we returned it when we were expected to. Several hours later we get a text with instructions on how to check the truck back in...those instructions were not provided to us while we had the truck. Very uncomfortable process.
Rosemary R.Have used MidGuard twice in the past year. Both great experiences.
Steven A.More fuel efficient trucks. Overall not a bad experience. Pick up time after hours was very convenient.
Warren J.Very quick return. Easy to do business with this location.
Joan L.Staff was very friendly and knowledgeable
michael M.Michael was fast, friendly and helpful. Easiest drop off return process ever!
Joseph O.The folks at my destination were very friendly and informative. They asked how my experience was and I briefly told them of my experience with the reservation manager. Even though they had nothing to do with her, they still apologized for someone else's mishandling. The people were friendly at this location but because of my experience with Tammy Longoria, I will not be using U-Haul again.
Mason W.