Le client n'a pas laissé de commentaire.George M.
Customer Reviews for Midgard Self Storage Greenwood SC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.EARTHA H.
Well, I reserved an appliance dolly earlier in the week but when I went to pick it up along with the trailer Saturday, this location didn't have one. It became a HUGE mess as we were moving a 600-pound safe and absolutely needed to have this dolly ... long story short, we thought we would be on our way to pick up the safe by 10 a.m. but it ended up being 1 p.m., which had a ripple effect in that the place we were picking up the safe from had to charge us for the late pickup, etc. Guys, I'm going to need reimbursed for this entire transaction to ever use U-Haul again. This was a huge mess. If you didn't have a dolly ready for us to use on Saturday, the website shouldn't have said that earlier in the week. We could have gotten a dolly someplace else but counted on having it ready to go when we picked up the trailer.ROBERT S.
This location is the ONLY location that I use! Staff here are so friendly, easy to talk to and very professionalALEXIS B.
I will not use Uhaul ever again. I have a contract that I received after we turned the truck in, and I have had an additional charge that is NOT on my contract. I have received no invoices and no proof as to where that charge came from. I will NEVER use Uhaul again, and I will NOT recommend anyone use them.Susan C.
It was a great experience.Hope P.
Easy and convenient easy access very helpful and friendlyphillip M.
You all were great very patient and nice very helpful . I will be doing business with you againNona S.
Le client n'a pas laissé de commentaire.ROBERT S.
Everything is great. The young ladies that works at that location are very nice and sweet.MICHAEL M.
Mrs Thompson had Great customer service made feel @ home ðŸ Troy WhiteTroy W.
Made things easy!Richard C.
Very courteous and professional.Leslie T.
Le client n'a pas laissé de commentaire.philip H.
Le client n'a pas laissé de commentaire.MARK M.
No negatives, Cheyenne was great to deal with.DAVID M.
Le client n'a pas laissé de commentaire.Josiah A.
Le client n'a pas laissé de commentaire.Patty N.
Excellent service! Friendly and Helpful! Highly recommend using!!Thomas E.
Le client n'a pas laissé de commentaire.robert S.
Kelly is great at her job and very thorough with providing information I will definitely recommend this location to anyone.Brad S.
Le client n'a pas laissé de commentaire.Brad S.
When I had a problem returning equipment staff at this location told me they couldn't help and I was on my own resolving the issue with U-Haul. They ultimately helped with a work around when the issue couldn't be resolved.George K.
The people are very sweet!ALEXIS B.
Messed up the pickup time, size of the truck, return date, and the truck we received would get stuck in gear while driving. I setup the rental three weeks in advance and they still screwed everything up.Justin C.
very helpful / understandingTroy W.
Everything was GreatTroy W.
The trailer was dirty inside, screws, paper, heavy dust and stains on the walls. The drop off location is charging me 16 $for clean up. This is totally outrageous and uncalled for.. I expect a refund.FABIO E.
I love the experience. Kelli is so professional and friendly. I am thankful for her. She makes everything easier. Thank you Kelli!Jame M.
Le client n'a pas laissé de commentaire.Lydia B.
Le client n'a pas laissé de commentaire.Richard E.
i have had more than this time exp, i have did storage here, and never had a problemJohn B.
Le client n'a pas laissé de commentaire.Brian R.
Le client n'a pas laissé de commentaire.Marcus C.
Very clean and friendly. I would use them again for sure.FABIO E.
Le client n'a pas laissé de commentaire.JEREMY S.
Le client n'a pas laissé de commentaire.Kelly A.
Le client n'a pas laissé de commentaire.Clint S.
Le client n'a pas laissé de commentaire.Bradford R.
Le client n'a pas laissé de commentaire.Rhonda M.
Le client n'a pas laissé de commentaire.Roy A.
Nothing! She was awesome! We loved her!Beth B.
The attendant sat in the office and did NOTHING to help me hook up and leave. The trailer had damage to the wheel fenders when I picked it up. The attendant would not come out and take note of the damage. I had an appliance dolly rented, but I had to drive to another U-haul location to pick that up, and the one that I got was CRAP! The wheels hardly turned at all, and it made the whole moving experience a nightmare! NO ONE took any action to help or make it right with me. I should be reimbursed for 50 % if the total charges of this rental.Steven G.
Honestly can't think of anything that needs to be improved on.Dusty O.
Le client n'a pas laissé de commentaire.Samuel J.
Le client n'a pas laissé de commentaire.Ben T.
Le client n'a pas laissé de commentaire.Donald W.
I'm satisfied with Midgard, their customer service solved my issue but I'm very disappointing with U-haul. I had schedule to pick up in a location close from home, somebody from U-haul called me and confirmed to pick up on that location and then they changed the location without call me. Once I got at Midgard they didn't have the truck that I neededFrancis H.
The app wasn't easy to use. Being new to the 24/7 process, the location didn't seem educated on that process but seem to assume I knew how the process worked. When I had trouble with getting there on time to pick up, there was no one available to help in a good amount of time. We wasted an hour trying to get the truck.Dewey H.
Le client n'a pas laissé de commentaire.Charles P.
Le client n'a pas laissé de commentaire.Rodney R.
be sure the gas level is correct. My contract said that there was 5/8s of a tank and there was less than an half tank.Bobby G.
Le client n'a pas laissé de commentaire.Beverly W.
Le client n'a pas laissé de commentaire.Cheryl E.
Le client n'a pas laissé de commentaire.Herbert H.
Le client n'a pas laissé de commentaire.Dennis E.
Fix the driver side blind and correct the clock. The employees at Midgard self storage in Greenwood SC were very helpful and accommodating in our rental of the U-Haul for moving furniture. I was definitely use this facility again in the future.Anne B.
Excellent service à la clientèle. Only improvement process is the length of time on the computer and had to be submitted twice because the first time it was charging me double.Harl G.
Le client n'a pas laissé de commentaire.Devante A.
Le client n'a pas laissé de commentaire.Calvin J.
He was busy in the phone, not a fair transaction to comment onWILLIAM K.
Le client n'a pas laissé de commentaire.JASON H.
Le client n'a pas laissé de commentaire.JOHN H.
Le client n'a pas laissé de commentaire.Jerry L.
Le client n'a pas laissé de commentaire.Harl G.
I was completely satisfied with the help I received from both Kelly and Brandon I think was his name sort I forgot but they were both so helpful and answered all my questions and assured me everything was taken care of. Kelly was super fast in getting paperwork signed and us on our way when picking up the truck which I truly appreciated. After dropping the truck off I had my receipt with proper adjustments made in my email into time. I definitely would recommend MidGuard to all of my family and friends.Darlene B.
Le client n'a pas laissé de commentaire.Frederick B.
Le client n'a pas laissé de commentaire.Dianne C.
Le client n'a pas laissé de commentaire.Lewis D.
A text, email or phone call to notify me of the pick up location in advance would have been helpful. I showed up at my requested pick up location only to find out I had to go elsewhere.Michael W.
Only problem I have is the tires needs to be checked for dry rotting. I was stuck on the road for approximately 4hrs, because the right rear tire burned out. U-Haul will not return my call for the dispute.Patricia H.
There was 3/4 tank registered when I picked the uhaul up but there was only 1/2 a tank in the gas tank.Harl G.
Le client n'a pas laissé de commentaire.ARNALDO S.
Le client n'a pas laissé de commentaire.Kenyata B.
Le client n'a pas laissé de commentaire.Veronica C.
Staff at this location could NOT have more helpful and couteous. Excellent service à la clientèle.Lynn M.
Le client n'a pas laissé de commentaire.roy A.
Le client n'a pas laissé de commentaire.Adam M.
This uhaul location is courteous and wonderful.Alison R.
Le client n'a pas laissé de commentaire.Donald T.
Le client n'a pas laissé de commentaire.Rachel F.
They charged me for miles we didn't useClifton B.
There was some computer issues while getting the rental ready... Brandon done a great job of stay cool and working thru them... Great professionalism on his part....JAMES C M.
The person working was rude. I know that I arrived just as he opened and that I was one of three people there waiting. I was told put trailer over there and disconnect it and he will check it in eventually. Its the end of the months so we have to inventory. So I decided to do online return just to be sure it was checked in.Mark B.
Le client n'a pas laissé de commentaire.JOHN H.
Truck was not road safe.ED S.
Le client n'a pas laissé de commentaire.Ron A.
Le client n'a pas laissé de commentaire.John G.
I had a flat tire on the trailer I rented. I can not say if it was flat when I picked it up but after I loaded it I found out it was flat. Luckily it was a dual axle trailer. Problem is the repair portion of U-Haul needs to be better informed. There was going to be a hour wait for someone the fix the tire issue. I was 4 miles from the nearest U-Haul dealer. Instead of offering me the option of going there to get tire replaced they wanted me to wait an hour. I looked up the nearest dealer and drive there to get the issue resolved. Customer service is more people in front of a computer instead of actually thinking outside the box to keep customers happy. Need to more options available for roadside assistancegeorge R.
Le client n'a pas laissé de commentaire.Toyka S.
Address in google takes you to a field 10 miles away. Address in U-Haul database doesn't. Clerk was aware of issue and going to work in it.Frederick B.
Staff was very courteous and helpful.Robert B.
Le client n'a pas laissé de commentaire.Richard C.
Le client n'a pas laissé de commentaire.Brad L.
I reserved a truck to pickup with the 24/7 moblie app pickup. When I arrived about 10 minutes before my scheduled pickup time as advised in the confirmation email, the app said there was no equipment assigned to my reservation. Upon entering the office and while waiting on the computer to get loaded up, the app loaded and was letting me go through the pickup process which started at my scheduled pickup time. Once I got to the step to locate the truck I was assigned I found out the truck was parked in the back of the storage building lot and also the key was inside the office. How was I supposed to pickup a truck using a mobile pickup when I would not have had access to the truck or the key for the truck? Everything went smoothly after I was able to finally leave the location with the truck I rented.GREGORY G.
the first trailer assigned to me had a broken door, so the door would not close. A different trailer was assigned, and I went on my way.William R.
Le client n'a pas laissé de commentaire.bryan B.
Have a return location closer to home address. Iva, SC would have been alot closer than Greenwood. Ask the customer where we want to return it. We know where we live.jamie F.