Évaluations des clients Midgard Self Storage Key West

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Midgard Self Storage Key West

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David G. le

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Le client n'a pas laissé de commentaire.

steve e. le

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Customer service rep was OUTSTANDING!!

Peter T. le

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Le client n'a pas laissé de commentaire.

Joyce H. le

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Le client n'a pas laissé de commentaire.

Paula H. le

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Quick and easy pickup. Agent told me I could drop off anywhere in Fort Myers that was convenient.

SHELLEY S. le

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Le client n'a pas laissé de commentaire.

Janet A. le

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I DID NOT DROP OFF MY TRAILER AT THIS LOCATION ON THIS DATE!!! I dropped the trailer off in Cairo, GA on August 11, 2019.There is something very fishy about this whole thing. The property owner at that site (in Cairo) said he was not a U-Haul dealer; he was only the property owner and the guy who was supposed to be running the U Haul business on his property had been kicked out and could not be reached. This is a mess you guys need to clean up. I am NOT responsible for these charges. I will appreciate an acknowledgement of this complaint.

Jefferey H. le

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It was another good experience renting a vehicle from you at Midgard Storage because of Mo, she's great.

Jeff W. le

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Le client n'a pas laissé de commentaire.

Michael J. le

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Le client n'a pas laissé de commentaire.

Robert H. le

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I had to drop off the trailer after hours, the day before it was due. I backed it into an available spot and properly detached it from my vehicle. Upon calling in the morning to verify they received it, the personnel on the phone told me that I would be charge with an 'improper drop-off location charge'. He said that it was not related to the spot I chose, but the overall location. He claimed they did not have room at their location, and that 'U-Haul does this to them all the time'. I explained that I used the drop-off location that was sent to me by text, and he still insisted that my credit card would be charged with a fee for improper drop-off. A move across the country is stressful enough - the last thing your customers need is to deal with an associate like that.

Karen D. le

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Le client n'a pas laissé de commentaire.

John K. le

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Le client n'a pas laissé de commentaire.

MICHAEL L. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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When I pulled in on Sunday I was told I could not drop off because they were full. She told me to call the 800 number. I am new to Key West.... Where am I going to park a 24 truck.... terrible customer service.

Stewart S. le

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Mo and Ben are great! Mo especially worked very hard to make sure everything with my move went smooth! Very professional, accommodating, and helpful. Both Mo and Ben showed that they were well trained and skilled in managing moving and storage. I highly recommend! Out of 5 Stars *s I give them 6! ****** THANK YOU!

Louis R. le

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Le client n'a pas laissé de commentaire.

Daniel S. le

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Le client n'a pas laissé de commentaire.

Lisa Z. le

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Le client n'a pas laissé de commentaire.

ARELLYS L. le

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Le client n'a pas laissé de commentaire.

Kathy M. le

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Le client n'a pas laissé de commentaire.

Steven C. le

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The tires of the trailer were very under inflated. This was inconvenient and cost me valuable time where I had a tight schedule.

Jennifer M. le

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We were charged 18 dollars for gas after we returned the rental and the gas wasn't short or lacking in gas. We were told that we would be credited for the 18 dollar charge and we were not. On top of that the toll charges that we acquired moving my deceased mother's belongings to my home were supposed to be taken out of the 18 dollar over charge we acquired. Please help us to resolve this matter asap. Thank you and have a blessed day.

Jim C. le

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Le client n'a pas laissé de commentaire.

Thomas F. le

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Le client n'a pas laissé de commentaire.

WILLIAM B. le

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New truck..4300 miles. It was filthy inside & out Covered with bugs, windows & mirrors horrible Smelled like smoke. Clearly it was not cleaned between rentals

BILL T. le

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I did a 24/7 drop off, but I forgot my padlock key on the key chain when I dropped it off, and the next day I was happy to retrieve it from a friendly staff.

Clarence M. le

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Le client n'a pas laissé de commentaire.

Brailey B. le

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Le client n'a pas laissé de commentaire.

Donna V. le

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Best experience ever. Awesome location. Very informed staff. Most helpful, above and beyond expected. Thank you!

RYAN M. le

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This is a very dishonest company and they will try multiple ways to unreasonably steal your money. Manager Brandon is highly rude, unprofessional, and just an all around shady person.

cliff g. le

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Perfect