Le client n'a pas laissé de commentaire.
Joe G.
Customer Reviews for Midgard Self Storage Little River
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Manuela was amazing and made my experience there so delightful. Uhaul is so lucky to have her on their team.
LARRY K.Wish there were Van's available.
Alicia H.Thanks
Benjamin R.Manuela was extremely helpful.
randy M.The employee, David Senter, went above and beyond to give excellent service.
Martha M.Nothing, woman who took care of me was very pleasant and helpful and got me on the road quickly.
Kenneth H.Excellent customer service!!
Bobby L.Very good personnel relationship.
daniel R.The best experience I've had with UHaul.
john H.The staff are GREAT
Wayne C.Manuela was great
Rhonda P.People were very nice
Wayne C.It was so refreshing to have the pickup location and drop off location so well managed. The personnel at this location were equally efficient, courteous, and friendly. This location is first class all they way.
LARRY P.Southern hospitality. The staff was friendly and informative.
Mark D.Agent recommended to remove drop off so we could return anywhere but that caused problems with self drop off
Paul B.The truck was an absolutel lemon. The transmission jumps wildly at 50-55mph. Which were our top speeds (interstate) throughout the trip. The truck doesn't appear to have issues at lower speeds but there is a major alignment issues that kicks on going over 40mph. THE LOW BEAMS ON THE TRUCK ARE NON EXISTENT. I had to use the high beams for the majority of our trip and the lows were shooting 5 feet into the ground right in front of me. Felt like a death trap. Steering was very loose as well. Major variance in turning the wheel keep the truck straight. I hate to just bitch and moan here but I've used several transport truck throughout my life and so far this one was the absolute worst. Ruined what would have otherwise been a normal move.
Steven C.Nothing to add at this time.
Jamil C.Manuela was very helpful and answered all of our questions. She made the rental process so easy. Her customer service skills are top notch.
Joshua G.Very professional and courteous.
BRIAN T.Nothing, your person was great and very helpful
LARRY W.These folks are friendly, professional, and efficient!
David K.Midgard storage of little river has the best staff!
DONALD F.The pick up location was very nice, but once again the link did not work. I was supposed to click on the link to drop off the truck, but the location button would not work. It walks you through how to let the app locate yourself, but I went through all the steps and it would still not locate where I was. There is no way to get that point on the app, so once again I was stuck and had to go into the store to complete the drop off. The person was very nice and mentioned that this happens all the time. Why would the link not just let you write down the address of the place you are dropping it off at so that you can continue with then form that you are required to fill out. Either way, they person working was very helpful, but the app needs a lot of work.
Steve C.I cannot say enough about the friendly and professionalism of David and the UHAUL staff at Little River today. I was very impressed with the detail that David went into to explain the process of acquiring the storage that I needed for my cargo. He continually checked back on my progress and even went above and beyond in helping with the arrangements for hotel and dining accommodations during my stay. That quality of service is seldom encountered today, and as a retired IBM middle manager, I am delightfully impressed. Thank you David!!
Anthony C.The phone number on the door is out of service. Need to put a working number on the door
MARK C.Have fuel in the truck
ARTIS T.It would be convenient if a trailer for one day use could be dropped off at a nearby dealer, rather than returned to the original site.
MICHAEL K.Very personable and experienced employee Manuela went above what I expected!! Wonderful experience
Jan L.The tires looked real old we was scared they might blow out but they was great thanks alot
MANDY P.Manuela waa awesome. I had never had to hook up a trailor and she helped me.
CORENA M.Great customer service. Thank you.
RONALD D.We got to the location after it closed but the on-site person opened the door and offered to close us out so we didn't have to do it online which was really nice after a long day of moving!
DAVID P.Nothing Excellent from beginning to end! Best service we have had with moving. Excellent customer service!
Dawn T.Your service at this location is fantastic. I have no improvements to offer you. Keep doing what you are doing.
SHELLY W.At both the pick-up and drop off locations the staff was helpful and experienced, particularly at the drop off!
Philip B.The receiving agent was very friendly. She had seen that we were worn from our travels and and offered us bottles of cold water, which was much appreciated.
DONALD F.Customer service is exceptional. Thanks to all.
BRIAN K.No improvement necessary! Everything was excellent!!
RALPH R.The staff was awesome, great conversation. It was nice talking to people who lover their jobs. 5 * all the way.
coy B.I have used Uhaul before and always have a very good experience and will return when I need this service again.
WALLACE B.easy process and not much paperwork liked doing check in on line in advance- saved time
CHRISTINE W.Hire more people like Manuela, great customer relations, helpful, friendly going above and beyond
RONALD R.There were hyperdermic needles under the driver's seat and when the truck was initially started, bugs and a foul stench emanated from the vents.
Gail W.They were the best. Truck broke down and we couldn't get through the 800 number for over three hours. Called Midgard and David got us through to the area manager, Aaron. He had a tow truck out in about 1/2 hr! David and Aaron showed true customer service!
EUGENE M.Great service, helpful employees and really easy to use. Would rent again in a minute from this vz location and this team!
DENISE C.This was the best experience we have had- and we have moved five times in the past year and a half. The location was easy to find, well maintained, and the customer service was exceptional. I will recommend this location to everyone!
KELSEY L.Manuella and the other gentleman working working were fantastic. They were not only the nicest people but the service and personal attention they both provided was top notch. The cleanliness of this store is pristine and your team is very professional. Thank you for such an unexpected pleasant experience in renting a U-Haul.
SHELLY W.very efficient service would use them again
HARKO S.Manuela was very helpful a joy to Be around very nice
Gary B.Manuela Esola is very helpful and knowledgeable will recommend this location to everyone she is 100 %customer friendly!!
Gary B.Probably the best uhaul facility and staff we've encountered and as retired military, we've seen quite a few.
DAVIDMICHAEL K.Manuela was fantastic! Quick, friendly and knowledgeable. Would definitely recommend and use again!!
Kristi R.Manuela was very professional and hard working.
John S.The original drop off location was closed for lunch. I waited for an hour before I left and returned the trailer at the location listed. I would not rent anything from the highway 57 location.
Richard C.Manilla- IS SUPER! Very Helpful, Very Knowledgeable!
Tracey S.Keep doing what you are doing now and in the future.
Jim D.When I arrived I was taken care of quickly and no issues. Fast and easy
John M.David was great to work with
JAMES B.